Richard Karel
Richard Karel
Instructional Technology / Course Delivery at University of Tennessee
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  • Knoxville, TN
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"I set up the Page Down key to go from one scene to the next."
  • over 6 years ago01/19/16 at 1:41 pm (UTC)
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"Hi Kristen, When you say "menu" which component in your example are you referring to? I don't see a menu in your example. Maybe missing i..."
  • over 6 years ago01/15/16 at 3:24 pm (UTC)
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"Hi Yoyo, I haven't had the same issues with the enter key--just the issue with setting focus to the browser prior to navigating with keyb..."
  • over 6 years ago01/14/16 at 5:25 pm (UTC)
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"16:9 for PPT '13"
  • over 6 years ago12/28/15 at 1:29 pm (UTC)
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Richard Karel replied to the discussion Drag & Drop: Inbox
"Hi Jamie, I looked through the copy of the file and found the same issue that Ashley found above. I re-created your drop targets as PNGs ..."
  • over 6 years ago11/24/15 at 9:33 pm (UTC)
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Richard Karel replied to the discussion Drag & Drop: Inbox
"Hi Jamie, the items should return to their original position if they are dropped on an incorrect target--would you mind sharing the slide..."
  • over 6 years ago11/24/15 at 8:02 pm (UTC)
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Richard Karel replied to the discussion Marker box not showing the text
"Sure--you could try creating a rollover effect with a button that displays your text description.   Re-create the circle with the "i" in ..."
  • over 6 years ago11/19/15 at 3:37 pm (UTC)
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Richard Karel replied to the discussion Marker box not showing the text
"Okay--I see this is an SL1 file. Opening it up in SL1, when I preview the slide, both the asterisk in the marker title and on click the d..."
  • over 6 years ago11/19/15 at 1:57 pm (UTC)
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Richard Karel replied to the discussion Marker box not showing the text
"Thanks for the second capture--I'm wondering if you wouldn't mind posting the actual slide from the SL file? Just save it as a separate f..."
  • over 6 years ago11/19/15 at 1:43 pm (UTC)
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Richard Karel replied to the discussion Marker box not showing the text
"No worries--just click the "Add Attachment" button at the bottom of the text window when replying."
  • over 6 years ago11/19/15 at 1:38 pm (UTC)
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Richard Karel replied to the discussion Marker box not showing the text
"Hi Amaia, is the marker in the layer or the base layer? Would you mind posting the single slide that is presenting the problem?"
  • over 6 years ago11/19/15 at 1:35 pm (UTC)
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"Hi Quaneisha, some screen capture tools make it easy to capture system audio, so you could play back the old course and capture the audio..."
  • over 6 years ago11/19/15 at 1:28 pm (UTC)
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"Hi Cheryl, I see Jenna helped you out.  Just one more suggestion: Use the "Reset from Story" feature in the Player > Menu interface to..."
  • over 6 years ago11/17/15 at 3:39 pm (UTC)
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"Hi Jay, check out this post and answer/example from Michael Hinze: https://community.articulate.com/discussions/articulate-storyline/cop..."
  • over 6 years ago11/17/15 at 3:33 pm (UTC)
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Richard Karel replied to the discussion Previous/next button
"Hi Folks, I'm getting a "Connection is Untrusted" msg with Adrian's link above. I see that the video is on Screenr.com.  Didn't Articulat..."
  • over 6 years ago11/17/15 at 3:15 pm (UTC)
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Richard Karel replied to the discussion jump to next scene on key press
"No worries Christie--thanks for opening up support case # 00688865--look forward to hearing back on this."
  • over 6 years ago11/05/15 at 7:21 pm (UTC)
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"Great to hear! Yes--Chrome 46 and IE 11 are working fine as far as the focus issue. Firefox 42 is "requiring" that I click to set focus o..."
  • over 6 years ago11/05/15 at 2:38 pm (UTC)
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"No worries, Andreas!  I'm also finding that this works much better in IE 11 instead of Firefox.  In IE 11 there's no need to click the sc..."
  • over 6 years ago11/05/15 at 1:12 pm (UTC)
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"Hi Ashley, This is a current issue as described in this other post of seven days ago involving Update 7 that involved key press navigatio..."
  • over 6 years ago11/04/15 at 3:37 pm (UTC)
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"Hi Andreas, I deleted the buttons you had associated with the triggers and created two triggers associated with the slide master for the ..."
  • over 6 years ago11/04/15 at 2:52 pm (UTC)
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"Hi Ashley, Any update on this issue?"
  • over 6 years ago11/04/15 at 2:04 pm (UTC)
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"Hi Joyce--are you promoting the slides in the menu to all be at the "scene level" or "parent" level?  That would be my main concern--to k..."
  • over 6 years ago10/27/15 at 7:26 pm (UTC)
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Richard Karel replied to the discussion Storyline 2 html5 issues
"Okay Andrew--good luck!"
  • over 6 years ago10/23/15 at 5:01 pm (UTC)
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Richard Karel replied to the discussion Storyline 2 html5 issues
"See this. It should resolve publishing to HTML5 and viewing in Chrome v44 or later."
  • over 6 years ago10/23/15 at 4:40 pm (UTC)
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Richard Karel replied to the discussion Storyline 2 html5 issues
"Hi Andrew, Just to confirm, are you publishing after updating SL2 with update 7?"
  • over 6 years ago10/23/15 at 1:08 pm (UTC)