"This has been reported before but has not yet been corrected. With some fonts, closing quotation marks are facing the wrong way. It..."

"Hi, we had a similar problem and eventually it got resolved. Here's what we did: we selected one of our rise courses, which had the probl..."

"Hi Gren, I imported a copy of CALIBRI (Cailbri woff font file) into a test module using the Custom Font Manager and all now worked as exp..."

"A further update. The font that seems to be impacted is a custom imported font (Calibri) if I switch the font to Roboto (a built-in font)..."

"We have had font display problems today as well as the system stalling on Exporting to LMS format. I uploaded a comment about this about ..."

"This morning when we joined RISE 360 we got a shock, all the font characteristics had vanished. It's across the piece, every course is di..."

"This is vital, we've just received a request from a major organisation that will not even consider RISE unless they can track changes and..."

"Hi Bonnie, I'm glad you raised this issue as we thought we were in Ground Hog Day as it's happened to us a few times. But, what we have s..."

"Hi, on the platform LITMOS there is no option, it's a forced open of the PDF in the window. Why, who knows? On our current platform..."

"To amplify what Karl has said about block templates, these give you a very powerful way of moving content. We often reposition elements o..."

"Hi, We've had similar problems with another LMS called Litmos when users wanted to open PDF Litmos has its own PDF reader and forces a PD..."

"Hi Karl, Thanks for this I'm just a little disappointed because to me it's logically obvious that Knowledge Checks can go into the bank, ..."

"I can see how to import a question from a question bank into a knowledge check, but is there any way to do it the other way around. That ..."

"This will seem silly to those of you that have been working with RISE for years, but I have a problem. I've used a Divider block to add a..."

"This is what we do as a workaround. I launch RISE 360 in Chrome and open the module I'm interested in in EDIT mode. Then using Ctrl+F (Fi..."

"Hi, The last communication that I had with SAP/Litmos was that this was standard behaviour for SAP/Litmos. Over a year ago we&n..."

"Want to make sure your learners know how to access and interact with your e-learning courses? Here's an example of an introductory c..."

"Thanks Alyssa, I've sent the share link and a screen capture. Case is 02497121 This happened randomly when we were just changing the fo..."

"That's what I hoped for too. However, it is there with Chrome, Edge, Firefox and Mozilla. So, it looks as though the unit has been corrup..."

"We opened up a Rise Module today to make some minor changes and have been horrified that the unit appears to have been corrupted. Some ti..."

"Hi Vinca, We use the Litmos platform and you will find it straightforward. Do these things: Export as LMS - we use SCORM 1.2 as the stan..."

"Hi Alyssa, Thanks for this. We tested your trial content in Edge and Chrome and at the PDF document step the PDF downloaded rather than o..."

"Hi Karl, At first, we thought it was because we had enabled either Grammarly or Windows Editor on our Rise Platform, but when we turned o..."

"This is just by way of a warning for those that are using an LMS with exported RISE output. When we use a downloadable PDF file as a mult..."

"I reported a problem with editing in Rise a few weeks ago but was unable to provide a screen capture at the time. Two strange behaviours:..."