Terry Bell
Terry Bell
elearning developer at Reliable Controls
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Terry Bell replied to the discussion Troubleshooting Learner issues
"Thanks Ashley - I forwarded a lesson for him to try.  I'll post the result here.  I did verify the latest, I just didn't want to bore yo..."
  • over 9 years ago02/04/15 at 11:05 pm (UTC)
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"Vancouver!!  I'd love to attend something like this."
  • over 9 years ago02/04/15 at 4:36 pm (UTC)
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"Thanks Emily, I don't think that was the issue with me (no media, just text).  I tried a number of things, but I think what finally work..."
  • over 9 years ago10/02/14 at 12:54 pm (UTC)
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Terry Bell replied to the discussion Slide Background Fill
"Hi Mike, Thanks very much - this is a much easier solution than what I was trying.  "
  • over 9 years ago09/26/14 at 10:09 am (UTC)
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"In case it hasn't been fixed, there is a javascript workaround here: http://community.articulate.com/forums/p/37894/288943.aspx"
  • almost 10 years ago08/08/14 at 8:34 am (UTC)
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"Thanks Jerson - this worked great, I'll be using your example a lot!"
  • almost 10 years ago08/08/14 at 8:33 am (UTC)
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"Hi Ashley, Can you tell me if this bug has been fixed in the most recent update? I'm in the middle of a release, and I don't want to upd..."
  • almost 10 years ago08/08/14 at 7:39 am (UTC)
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"Thanks Ashley - Do you have a timeline for when this might be fixed?  I don't like the behaviour of the 'default' window size; because of..."
  • 10 years ago05/15/14 at 8:46 am (UTC)
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"Hi Ashley, I have set up the following options: Display in new browser window Browser controls: default Window size Custom width 800 Hei..."
  • 10 years ago05/13/14 at 8:53 am (UTC)
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"I have the exact same issue, and have opened a ticket for it.  Disabling the flash in chrome does fix it for me, but since it works when ..."
  • 10 years ago04/10/14 at 9:14 am (UTC)
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"Thanks Ashley - I will open a new support file. T"
  • 10 years ago04/04/14 at 1:50 pm (UTC)
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"I would like to know if support has narrowed down the cause of this issue.  I have followed every suggestion here, but the export is stil..."
  • 10 years ago04/04/14 at 10:41 am (UTC)
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"Thanks for the quick responses!  I did try it with one of my modules, and the export failed everytime.  I tried creating more and more si..."
  • 10 years ago04/04/14 at 10:33 am (UTC)
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Terry Bell replied to the discussion Layers shifting in html5 output
"Hi Ashley - I'd be happy to share the storyline file privately, but I can't post it publicly. The issues are showing up on a 3rd Generati..."
  • over 10 years ago02/13/14 at 10:08 am (UTC)
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"Hi Christine, I think it is a different issue.  I can see the button change state from normal to hover, then to down.   When I release th..."
  • over 10 years ago01/27/14 at 2:02 pm (UTC)
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"Thank you Carlos! That works great, it is exactly what I was looking for.  It's nice to have complete control over how my new glossary lo..."
  • over 10 years ago09/10/13 at 9:00 am (UTC)
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"James, did you ever find out about this?  I'm having something similar.  The new browser window has an address bar only - no toolbar, no ..."
  • over 10 years ago08/26/13 at 8:40 am (UTC)
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"Thanks Dane - this information saved me many hours of frustration!"
  • almost 11 years ago08/15/13 at 8:56 am (UTC)
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"Thanks for all the feedback.  Dane - your answer was on the money!!!   Thanks so much for your information! Ashley -  The problem with th..."
  • almost 11 years ago08/15/13 at 8:54 am (UTC)
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"Another issue I'm noticing on the iPad - when I change from one layer to another, the base layer appears briefly, causing a noticeable 'f..."
  • almost 11 years ago08/14/13 at 11:07 am (UTC)
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"In troubleshooting, I also tried adding a 'dropped correct' state, but this didn't help.  Please let me know if you find anything else.  ..."
  • almost 11 years ago08/14/13 at 10:43 am (UTC)
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"Thanks Ashley - here it is."
  • almost 11 years ago08/14/13 at 8:06 am (UTC)
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"I will make it as a feature request, but also - if you are not able to modify all the selected questions, they should deselect when you m..."
  • almost 11 years ago07/29/13 at 11:04 am (UTC)
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"I figured out what I did wrong..  I tried to do this the way Ashley described, and I selected All my questions before modifying the confi..."
  • almost 11 years ago07/29/13 at 9:50 am (UTC)
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"Thanks Ashley and Rebecca.. that seems to be doing the trick now.  I had tried that earlier, but it seemed to work inconsistently.  It wa..."
  • almost 11 years ago07/29/13 at 9:38 am (UTC)