"Hi there Jessica! You may want to look at using cue points to add an interaction to your video.  For your issue with pausing the video ..."

"Hi Henrick, sorry to hear you're encountering these issues. Can you share a little more about what happened to the states of the objects ..."

"Wonderful! Glad you're all sorted."

"Hi there Michael, Thanks for clarifying. Unfortunately there is no way to recreate the quiz from the published version. I'm sorry I don'..."

"Hi Jody, That is really strange behavior! Have you made any changes to the file's location recently? Can you confirm you're working from..."

"Hi there Carla, It sounds like Restricted navigation is the best option in this case.  Also Bob asked a similar question here in this th..."

"Hi Jane,  Do you have a Quiz button on a slide with other clickable objects? If so, you can disable the Quiz button until all of the cli..."

"You're welcome!"

"Hi Angelia! On the Feedback Master, you're editing a placeholder, not the button itself.  You can only edit the text styles and the back..."

"Hi Paulette, Thanks for including the screenshot and your file! All you need to do is change the layout of the slide containing the Enga..."

"Thanks for that update, Anna. I see your case #00962209 - I'll continue to follow along with that case as it progresses!"

"Hi there Cheryl! Thanks for reaching out here. At this time, no end date has been set, but you can contact our success team for clarifica..."

"Hi there Mark - I'm sorry to hear that! Take a look at this article on what to do if your audio is missing or lost. Hopefully the informa..."

"You're welcome! Good luck on the rest of your project!"

"Hi Lynsey, would you mind sharing your file here so we can have a closer look?"

"Hi there Pratik, Well it looks like you're testing this in SCORM Cloud, so we can rule out the possibility of this being an LMS-specific..."

"Hi Audrey, sorry you've run into this issue! Have you done any comparison testing via SCORM Cloud to see if the issue is due to the cours..."

"Hi Denis! In the Drag-and-Drop Options window, you'll want to select Allow only one item in each drop target."

"Hi Lola! This tutorial on Adding Sliders is a great place to start. Also, there are a few helpful videos in this tutorial on Working wit..."

"Hello Wally! Within the Video Options, you can choose to Show Video Controls. Choose Below video from the drop-down to add a separate pla..."

"Hi there Steve, To double check, you mentioned you can still see all of your templates in My Documents > My Articulate Projects > ..."

"Hi there Anna! Sorry to hear you're having trouble with your activation. Activation issues are best handled by our support engineers. The..."

"Hi there Michael, sorry to hear you've run into this trouble. I just want to get a better understanding of the issue here - are you sayin..."

"Absolutely!"

"Hi Godwin, Thanks for that update. You are correct - it works as expected when published with Flash but doesn't work when published with..."