Alyssa Gomez
Alyssa Gomez Staff
Training Program Manager at Articulate
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"It looks like Dave was able to pop in and help you here, Carlos! Let us know if you have any further questions!"
  • over 7 years ago12/01/16 at 2:37 pm (UTC)
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Alyssa Gomez replied to the discussion Storyline customised quiz
"Thanks for letting me know. I see your case #00961678, and I'll continue to check in with it as it progresses. "
  • over 7 years ago12/01/16 at 2:36 pm (UTC)
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Alyssa Gomez replied to the discussion SCORM content and Java Error
"Thanks for that update, Marcel. It sounds like we can rule out the browser as the culprit. It can be tough to pinpoint the root cause of ..."
  • over 7 years ago12/01/16 at 2:32 pm (UTC)
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Alyssa Gomez replied to the discussion precisely positioning cue points
"Awesome - thanks, John!"
  • over 7 years ago12/01/16 at 2:28 pm (UTC)
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Alyssa Gomez replied to the discussion Error Msg: Must Complete the Question
"Hi there Lindsey! Thanks for sharing your file here. From the looks of it, you have everything set up correctly. Out of curiosity, I inse..."
  • over 7 years ago11/30/16 at 10:37 pm (UTC)
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Alyssa Gomez replied to the discussion style guide sl2 templates
"Hi there Sylvia! Thanks for reaching out here. I haven't seen a Storyline template for a style guide per se, but I did want to point out ..."
  • over 7 years ago11/30/16 at 10:24 pm (UTC)
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Alyssa Gomez replied to the discussion precisely positioning cue points
"Hi there John! Thanks for reaching out here. Currently the only way to add a cue point to the timeline is to right-click anywhere in the ..."
  • over 7 years ago11/30/16 at 10:19 pm (UTC)
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Alyssa Gomez replied to the discussion Help! Variables not working
"Hi Diane! Thanks for sharing your file here. I noticed you have True/False variables for each of the 7 buttons, and the variables adjust..."
  • over 7 years ago11/30/16 at 10:15 pm (UTC)
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Alyssa Gomez replied to the discussion Open and Closed Captioning
"You're welcome!  Also, just an FYI that responding via email includes your signature here. You're welcome to edit the post to remove that..."
  • over 7 years ago11/30/16 at 10:00 pm (UTC)
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"I know that can be frustrating, especially when a file starts behaving erratically like this. Rest assured that you're in great hands wit..."
  • over 7 years ago11/30/16 at 9:59 pm (UTC)
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Alyssa Gomez replied to the discussion Storyline customised quiz
"Hi Magdalena, Thanks for sharing your updated file. I can see how the correct answer still skips to the next slide without first display..."
  • over 7 years ago11/30/16 at 9:57 pm (UTC)
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"Thanks for that update. I see you're working with Jonathan in Case# 00961395. I'll continue to follow along there - I'm really interested..."
  • over 7 years ago11/30/16 at 8:46 pm (UTC)
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"Hi Paulo, Thanks so much for being patient while I tested your file - unfortunately I was not able to determine a solution. I have share..."
  • over 7 years ago11/30/16 at 8:12 pm (UTC)
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"Hi there Carlos! Welcome to the community! And don't worry - we're all cool here. :) I'd like to take a closer look at your feedback mas..."
  • over 7 years ago11/30/16 at 6:53 pm (UTC)
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"Hi there Paul, Sorry to hear you're running into these issues. Thanks for letting us know you testing in SCORM Cloud - since you're seei..."
  • over 7 years ago11/30/16 at 6:49 pm (UTC)
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Alyssa Gomez replied to the discussion Elearning creation Request Form
"Hi Jane! Although they're a bit older, this thread and this thread have some great ideas and sample forms your can use.  You may also wa..."
  • over 7 years ago11/30/16 at 5:16 pm (UTC)
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Alyssa Gomez replied to the discussion Storyline2, HTML5 output and navigation
"Hi there Steve, sorry to hear you're having these problems - I know that's frustrating. IE is not a supported browser for HTML5 content, ..."
  • over 7 years ago11/30/16 at 5:05 pm (UTC)
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Alyssa Gomez replied to the discussion SCORM content and Java Error
"Hi Marcel, sorry to hear your users are running into this issue. This is only affecting some users, and not all, correct? Can you confirm..."
  • over 7 years ago11/30/16 at 4:53 pm (UTC)
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Alyssa Gomez replied to the discussion Storyline 360 - Drag and Drop Issue
"Hi there Tom, thanks for sending over your file! I was able to see the behavior you described. I did some testing, and it seems like ther..."
  • over 7 years ago11/30/16 at 4:44 pm (UTC)
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Alyssa Gomez replied to the discussion Storyline customised quiz
"Hi again! I took a peek into your file, and I can see how it jumps to the next slide immediately when the answer is correct. I noticed yo..."
  • over 7 years ago11/30/16 at 3:51 pm (UTC)
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Alyssa Gomez replied to the discussion Next button controls
"Thanks for the update, Dan. That's interesting. Would you mind sharing your file here, or even just the intro slide, so I can take a clos..."
  • over 7 years ago11/30/16 at 3:25 pm (UTC)
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Alyssa Gomez replied to the discussion SL360 key press trigger issues
"Just wanted to pop in an share an update that Eloisa was able to reproduce the issue, and it has been submitted it to our Quality Assuran..."
  • over 7 years ago11/30/16 at 3:19 pm (UTC)
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Alyssa Gomez replied to the discussion Text box entry way too small
"Hmm, fitting the word "unit" might be a stretch, but you could possibly do that with a smaller font and word-wrapping. Here's the file wi..."
  • over 7 years ago11/30/16 at 3:12 pm (UTC)
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"When you're designing a Storyline course that'll be viewed on an iPad, you'll want to be sure to use a 4:3 aspect ratio in order to make ..."
  • over 7 years ago11/30/16 at 3:06 pm (UTC)
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Alyssa Gomez replied to the discussion Storyline 360/ SL2
"Hi there Sylvia! I wanted to also share this information about upgrading Storyline 1 and Storyline 2 projects to Storyline 360, taken fro..."
  • over 7 years ago11/30/16 at 2:43 pm (UTC)