Bess Crawford
Bess Crawford
eLearning Designer & Developer at Palmetto GBA
  • Columbia, SC
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"We're having an issue with several of our Rise courses. The verbiage that says, "Where the road leads, I will go. Along the stark desert...."
  • 10 days ago04/16/24 at 12:36 am (UTC)
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"Since there is now a Combined Results slide in SL, is the response above still true? Thanks!"
  • 8 months ago08/29/23 at 2:07 pm (UTC)
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Bess Crawford replied to the discussion Media names on the timeline
"This would be so helpful!"
  • 9 months ago07/28/23 at 12:17 pm (UTC)
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"Hi, Wendy. Thank you for reaching out. Maura Sullivan figured it out. In the layer, there is a secondary base layer that has a collapsed ..."
  • 11 months ago06/13/23 at 12:12 pm (UTC)
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"Soooooo, I have a situation where all slides show the base layer items except for one slide. It shows all of the contents EXCEPT 2 text f..."
  • 11 months ago06/11/23 at 4:36 pm (UTC)
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Bess Crawford started a new discussion Rise lessons disappear when exported to Review 360
"I have a Rise project that has several lessons. When I export the project into Review 360 for stakeholder feedback/comments, over half of..."
  • almost 2 years ago05/27/22 at 1:38 pm (UTC)
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Bess Crawford started a new discussion Rise lessons disappear when exported to Review 360
"I have a Rise project that has several lessons. When I export the project into Review 360 for stakeholder feedback/comments, over half of..."
  • almost 2 years ago05/27/22 at 1:36 pm (UTC)
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Bess Crawford started a new discussion Classic player margins changed?
"Hey there! We have noticed that the classic player is wide on the sides, which looks awkward. Anyone know what happened and how we can ch..."
  • over 2 years ago10/11/21 at 6:18 pm (UTC)
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"Hey there Erik. Have you tried the following? After you publish to Review 360, click the Share tab at the top (it says Review | Feedback ..."
  • almost 3 years ago06/10/21 at 11:34 am (UTC)
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"Hi guys! I am having a problem that is slightly different. On just a couple of slides the DEVELOPER is unable to reply to the feedba..."
  • over 3 years ago01/22/21 at 12:48 pm (UTC)
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Bess Crawford replied to the discussion 360 - Fill-in-the-blanks not enabled
"Unfortunately, no. No one has offered any suggestions. Internet Explorer tends to kick up this message more frequently than Edge, however..."
  • over 3 years ago11/11/20 at 8:15 pm (UTC)
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Bess Crawford started a new discussion 360 - Fill-in-the-blanks not enabled
"We never had problems with FITBs in Storyline 3. However, now that we have transitioned to 360 we are receiving feedback that learners ca..."
  • over 3 years ago11/02/20 at 9:57 pm (UTC)
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Bess Crawford started a new discussion Storyline — Can't add triggers to states.
"Hey everyone! I have a Storyline 3 slide where the user clicks on an image. A visited state then reveals additional information. Unfortun..."
  • over 3 years ago09/10/20 at 1:06 pm (UTC)
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"Thanks, Phil. I am not sure that covers my need, but I appreciate the response. I have to have the feature turned on for those who need i..."
  • almost 4 years ago06/02/20 at 1:49 pm (UTC)
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"Good morning. We have an interesting situation where we need to use closed captions for accessibility, so we have enabled them, but the l..."
  • almost 4 years ago06/02/20 at 12:49 pm (UTC)
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Bess Crawford started a new discussion Complete shows as "in progress" upon exit
"We have a course with no test published as complete/incomplete. No matter what we do, the course remains in progress even if all of the p..."
  • 4 years ago02/20/20 at 9:12 pm (UTC)
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Bess Crawford replied to the discussion Struggling to publish to word doc
"We publish to Word when our auditors need paper copies of our Storyline courses. Publish>Word "
  • 4 years ago02/20/20 at 8:35 pm (UTC)
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Bess Crawford started a new discussion Error message when publishing to HTML5
"Hi! I've got a new issue and can't tell what is causing it. When I try to publish the course (HTML5 for publication via LMS), I get the b..."
  • 4 years ago01/30/20 at 6:41 pm (UTC)
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"Hello! We have a challenge. The slider doesn't seem to work (can't select it) both in preview and in the LMS consistently until (1) the t..."
  • over 4 years ago11/08/19 at 8:38 pm (UTC)
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Bess Crawford replied to the discussion PDF Attachments Closing Browser
"Hey Jeff. HTML5 in an LMS (Cornerstone). When we published to HTML5/Flash Fallback in our previous LMS it worked fine. Unfortunately both..."
  • over 4 years ago11/04/19 at 7:29 pm (UTC)
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Bess Crawford started a new discussion PDF Attachments Closing Browser
"We just upgraded to 3.7.20003.0. For some reason every time someone tries to open an attachment (placed in the player as a Reference), th..."
  • over 4 years ago11/04/19 at 7:07 pm (UTC)
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"Hi! I have successfully been able to use the template provided on this site to download a file from Excel into Storyline 3. The answer op..."
  • over 4 years ago09/03/19 at 3:32 pm (UTC)
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Bess Crawford started a new discussion How do I download new fonts to use in Storyline?
"I see new fonts out there all the time I would love to use in Storyline, but can't figure out the where to download them so they appear. ..."
  • over 5 years ago10/16/18 at 6:55 pm (UTC)
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Bess Crawford started a new discussion Photo character assets missing
"Hi. My cartoon assets appear in Storyline 3, but none of the photograph ones other than Atsumi. Where can I get the characters I had in S..."
  • over 5 years ago10/16/18 at 6:48 pm (UTC)
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Bess Crawford replied to the discussion Infinity Percent?
"Could the quiz be duplicated in the module and again in a quiz bank?"
  • over 5 years ago10/16/18 at 6:45 pm (UTC)