Chino Navarro
Staff
Articulate
Activity
Chino Navarro replied to the discussion rise 360 integrated comments are jumpy.
"Hi Tim,
I am sorry to hear about the jumpy comments. Does the issue happen to other browsers as well? Have you tried clearing your browse..."
- 7 months ago10/13/23 at 8:53 am (UTC)
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Chino Navarro replied to the discussion After completing course then returning to it, pages go blank (Firefox)
"Hi folks,
I am sorry to hear that your learners get a blank page when they revisit a completed course in Firefox. I recommend the followi..."
- 8 months ago09/14/23 at 10:42 am (UTC)
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Chino Navarro replied to the discussion How to share Customised Theme with the Team?
"Hi Selva,
There are a couple of ways to reuse your content to speed up creating courses. Here is an article about it: Rise 360: 7 Ways to..."
- 8 months ago09/14/23 at 8:50 am (UTC)
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Chino Navarro replied to the discussion Question Bank Access - Two Different Teams
"Hi Tiina,
The quiz questions will still work when your partner previews the course. They won't be able to edit the quiz as the edit butto..."
- 8 months ago09/12/23 at 10:55 am (UTC)
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Chino Navarro replied to the discussion Stand wird nicht gespeichert
"Hi Sirmed,
I am sorry to hear that your learner's course status isn't saved in your LMS. To help investigate where the issue is, I recomm..."
- 8 months ago09/12/23 at 9:16 am (UTC)
Activity
Chino Navarro replied to the discussion Translated step label in Process component
"Hi Emily,
There are two XLIFF files in Rise 360. One is for the text in the course and the other one is for the labels in the course. The..."
- 8 months ago09/11/23 at 4:46 pm (UTC)
Activity
Chino Navarro replied to the discussion Archivo de articulate incrustado en rise sale icono de Play
"Hi there,
If you've exported the course and viewed it in an LMS or a web server, the videos may autoplay, but this depends on the browser..."
- 8 months ago09/11/23 at 3:49 pm (UTC)
Activity
"Hi there,
While it isn't possible to access the backend of Rise 360, we would love to discuss the challenges your users are facing when u..."
- 8 months ago09/11/23 at 2:56 pm (UTC)
Activity
Chino Navarro replied to the discussion Adding Photos to Sorting and Matching Blocks
"Hi Bethany,
Thanks for letting us know that you want to be able to add photos to your Matching interaction. That is correct; you ca..."
- 8 months ago09/11/23 at 2:25 pm (UTC)
Activity
Chino Navarro replied to the discussion Articulate Rise screen freezing when tested on mobile device
"Hi Padmakar,
I am sorry to hear about your findings with your Rise 360 course on a mobile device. We would love to take a closer lo..."
- 9 months ago09/05/23 at 4:20 pm (UTC)
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Chino Navarro replied to the discussion Articulate Rise: Stuck on Quiz Results Screen
"Hi Dusty,
I am sorry to hear about what happened with the quiz. The locked continue button can only require you to complete the quiz it i..."
- 9 months ago09/05/23 at 4:05 pm (UTC)
Activity
Chino Navarro replied to the discussion Don't loading the page
"Hi Felipe,
I am sorry to hear that your Rise 360 account won't load. I can see that you're already working with Matthew, one of our suppo..."
- 9 months ago09/05/23 at 7:47 am (UTC)
Activity
Chino Navarro replied to the discussion Unable to duplicate a course.
"Hi Abhishek.
I am sorry you are having problems duplicating a course. We would love to take a closer look, feel free to reach out to our ..."
- 9 months ago09/01/23 at 11:09 am (UTC)
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Chino Navarro replied to the discussion Question marks appearing in Translation from VTT file
"Hi Dave,
I am sorry your video's closed captions aren't displaying correctly. I did a quick test on my side, and it worked fine.
Here is ..."
- 9 months ago08/31/23 at 11:24 am (UTC)
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Chino Navarro replied to the discussion Learner able to continue without clicking on response buttons in scenario
"Hi Geetika,
I am sorry to hear about what happened in your scenario interaction. To help determine what might be causing the issue, could..."
- 9 months ago08/31/23 at 10:48 am (UTC)
Activity
Chino Navarro replied to the discussion XLF exported from Rise does not contain all text
"Good news, Vikram! We fixed the issue where the source text from some blocks was missing in the exported XLIFF file. Once you re-export t..."
- 10 months ago07/20/23 at 1:22 pm (UTC)
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Chino Navarro replied to the discussion Rise Image Upload not working
"Hi everyone.
We've identified an outage with Rise 360 where when you try to upload an image, it gets stuck uploading. You can follow our ..."
- 12 months ago06/08/23 at 1:05 pm (UTC)
Activity
Chino Navarro replied to the discussion Issues with image upload
"Hi everyone.
We've identified an outage with Rise 360 where when you try to upload an image, it gets stuck uploading. You can follow our ..."
- 12 months ago06/08/23 at 1:04 pm (UTC)
Activity
Chino Navarro replied to the discussion Images will not upload - stuck uploading
"Hi everyone.
We've identified an outage with Rise 360 where when you try to upload an image, it gets stuck uploading. You can follow our ..."
- 12 months ago06/08/23 at 1:04 pm (UTC)
Activity
Chino Navarro replied to the discussion I cannot remove or add Cover Photo on Rise 360
"Hi everyone.
We've identified an outage with Rise 360 where when you try to upload an image, it gets stuck uploading. You can follow our ..."
- 12 months ago06/08/23 at 1:03 pm (UTC)
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Chino Navarro replied to the discussion Replace image - stuck on 'processing'
"Hi everyone.
We've identified an outage with Rise 360 where when you try to upload an image, it gets stuck uploading. You can follow our ..."
- 12 months ago06/08/23 at 1:03 pm (UTC)
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Chino Navarro replied to the discussion Rise Images not uploading - Anyone having this issue today?
"Hi everyone.
We've identified an outage with Rise 360 where when you try to upload an image, it gets stuck uploading. You can follow our ..."
- 12 months ago06/08/23 at 1:00 pm (UTC)
Activity
Chino Navarro replied to the discussion Troubles with replacing/uploading pictures in Rise360
"Hi everyone.
We've identified an outage with Rise 360 where when you try to upload an image, it gets stuck uploading. You can follow our ..."
- 12 months ago06/08/23 at 1:00 pm (UTC)
Activity
Chino Navarro replied to the discussion Rise Image Upload
"Hi everyone.
We've identified an outage with Rise 360 where when you try to upload an image, it gets stuck uploading. You can follow our ..."
- 12 months ago06/08/23 at 12:59 pm (UTC)
Activity
Chino Navarro replied to the discussion Images wont upload into Rise
"Hi everyone.
We've identified an outage with Rise 360 where when you try to upload an image, it gets stuck uploading. You can follow our ..."
- 12 months ago06/08/23 at 12:58 pm (UTC)