"Hi RFE/RL Academy, You can publish a Storyline 360 course for LMS or LRS distribution. With Rise 360, you can only publish it for LMS dis..."

"Hi Michael, Thanks for trying different browsers and clearing your browser's cache. We would love to take a closer look. Feel free to ope..."

"Hi Nicole, Merry Christmas to you and your family. That is correct; the only time you can transfer the ownership of a team folder is when..."

"Hi Enrico, Thanks for sending some screenshots. I was able to get the exact look and behaviour by increasing my browser's zoom to 133%, b..."

"Hi Tufts Office of Equal Opportunity, I am sorry to hear that your videos aren't playing in your Rise 360 course. I am glad to see that y..."

"Hi Karen, I am sorry you are having trouble exporting the feedback for your course. I can see that you are already working with one of ou..."

"Hi Aaron, I'm sorry to hear that you are still experiencing the issue when you don't have images in any of your questions. We would love ..."

"Hi Adam, When you need to track a learner's progress and completion, you would use an LMS. But if you want to explore tracking with a web..."

"Hi train mgt, I am happy you've opened a support case and are working with our support engineer, Mark. I hope his recommendation to ensur..."

"Hi Frank, I am sorry to hear that you are having trouble uploading a storyline video into your Rise 360 course. Is the issue happening to..."

"Hi adobeprim19 Login-3, I am sorry your having trouble with the Column Grid block in Rise 360. Is the HTML file on your computer and you ..."

"Hi Bailey, I am able to reproduce the same behaviour. We would love to have a technical support engineer look into this further. Feel fre..."

"Hi Stuart, I understand that you need help with the suspend data in Rise 360. We would love to have a technical support engineer work wit..."

"Hi Halina, Does SuccessFactor require a close course button? If not, perhaps you can ask your external course provider to remove the butt..."

"Hi Joanne, There isn't a way to export course titles and lesson counts into Excel from the dashboard. I hope some of our community member..."

"Hi Kim and Nick, While Rise 360 doesn't have a timer, you could use videos to help control how fast a learner completes a course. You cou..."

"Hi Paul, It looks like you did all the correct steps. We would love to have one of our support engineers work closely with you on this. F..."

"Hi Naomi, We would love to have one of our support engineers work with you on this. Feel free to start a support case here: Submit a Supp..."

"Hi Pamela, The play button appears on Storyline blocks if your Storyline interaction has audio or video on the first slide. Can you try m..."

"Hi Jennifer, I am sorry to hear that you are getting inconsistent behaviour with Firefox. Are your device and Firefox browser fully updat..."

"Hi Laura, Thanks for reaching out. While there isn't a way to choose which sections or steps to include in a PDF, perhaps you can move th..."

"Hi Camille, I am sorry you had some trouble uploading a Storyline interaction into Rise 360. I can see that Matthew, one of our support e..."

"Hi Kelly and Nicole, Thanks for reaching out. Our writers follow a process designed to develop content that is deeply researched and orig..."

"Hi folks, In today's update for Rise 360, we fixed an issue where the word search results in Rise 360 appear with the <mark> HTML t..."

"Hi Landa, In today's update for Rise 360, we fixed an issue where the word search results in Rise 360 appear with the <mark> HTML t..."