Chip Ritter
Chip Ritter Staff
Sr. Customer Success Manager at Articulate
  • About

    Chip Ritter Staff

    When not working you can find me skiing, hiking or bike riding with my family. I sing, with my wife in our local symphony choir and we love to cook.
  • Bozeman, Montana
  • Contact Me
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Chip Ritter replied to the discussion question on individual vs. teams plans for Articulate 360
"Hi Mary, Thanks for reaching out about this. I'm sorry about any misunderstanding or miscommunication about the differences between ..."
  • over 2 years ago07/24/20 at 10:39 pm (UTC)
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Chip Ritter replied to the discussion Account Past Due on Payment - how long do I have?
"Hi Rebecca, Thank you for reaching out to us about your Articulate 360 subscription at this difficult time. Please accept my condolences ..."
  • 4 years ago01/31/19 at 8:37 pm (UTC)
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Chip Ritter replied to the discussion Fuzzy text and images SL360 in Chrome
"Hi, Mandi! My name is Chip Ritter and I'm a Customer Success Manager here at Articulate. I'm sorry for the frustration this has caused. I..."
  • almost 5 years ago04/05/18 at 9:12 pm (UTC)
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Chip Ritter commented on the e‑learning example Rise 360: Unsolved Mystery - The Case of Amelia Earhart
"Love this course, Trina! So well put together!"
  • over 5 years ago11/16/17 at 9:53 pm (UTC)
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Chip Ritter replied to the discussion How to start with Articulate?
"Hi Rachna! First, congratulations on taking the first steps to becoming an Instructional Designer! I know you'll find E-Learning Heroes a..."
  • almost 6 years ago05/26/17 at 3:49 pm (UTC)
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Chip Ritter replied to the discussion Ineractive video and mobile responsiveness
"I'm confident you could reproduce a lot of that using Storyline 360. It's a matter of applying the techniques needed. Since the basis of ..."
  • 6 years ago03/15/17 at 2:04 pm (UTC)
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Chip Ritter replied to the discussion Ineractive video and mobile responsiveness
"Hi Mario! Thanks for your post! Based on what you've described I'd recommend Articulate 360 and, specifically Storyline 360. There are se..."
  • 6 years ago03/14/17 at 2:56 pm (UTC)
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Chip Ritter replied to the discussion Articulate 360
"Hi Lawrence! Just wanted to give you a heads up that responding via email includes your signature here in ELH. You are welcome to visit t..."
  • 6 years ago02/28/17 at 3:57 pm (UTC)
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Chip Ritter replied to the discussion HeroLand- an adventure built within Storyline (and only storyline)
"Hi Paula, I don't play a lot of video games either so no worries. If you're at the very beginning, look for the red button at the bottom ..."
  • over 6 years ago11/04/16 at 8:52 pm (UTC)
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Chip Ritter replied to the discussion HeroLand- an adventure built within Storyline (and only storyline)
"That was fantastic! Thank you for sharing Heroland! Incredible work!"
  • over 6 years ago11/03/16 at 5:18 pm (UTC)
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Chip Ritter replied to the discussion Wondering
"You're very welcome! I'm glad it helps. I'm so glad to hear you're loving Storyline 2! See you at DevLearn!"
  • over 6 years ago10/24/16 at 4:16 pm (UTC)
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Chip Ritter replied to the discussion Flash & HTML5
"Hi, Casey. Thanks for your post. If you published your courses without checking the box for HTML5 support, it very well might. I'm not 10..."
  • over 6 years ago10/24/16 at 2:41 pm (UTC)
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Chip Ritter replied to the discussion Error: "Exception during Import Powerpoint" - Out of memory.
"Hi, Steve. Thanks for your post. I can see you submitted a case and got a response from our support team already. I hope those solutions ..."
  • over 6 years ago10/24/16 at 2:12 pm (UTC)
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Chip Ritter replied to the discussion Drag & Drop corrupts slide navigation & display
"Hi, Beren. Thanks for your post. Hopefully some of our Community members can chime in here with some insight. However, it sounds like it ..."
  • over 6 years ago10/24/16 at 2:06 pm (UTC)
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Chip Ritter replied to the discussion Wondering
"Hi Sylvia, Thanks for your post. I can't speak to running Articulate Storyline 2 on a machine with those specs, but I can provide you a ..."
  • over 6 years ago10/24/16 at 1:51 pm (UTC)
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Chip Ritter replied to the discussion How to Cook a Turkey in Articulate Storyline
"Fantastic example, Tim! Have a Happy Thanksgiving!"
  • over 7 years ago11/25/15 at 8:13 pm (UTC)
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Chip Ritter replied to the discussion Are you attending DevLearn 2015?
"I'll be there as well! Can't wait to meet everyone!"
  • over 7 years ago09/28/15 at 2:56 pm (UTC)
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Chip Ritter replied to the discussion Quiz Question, user to skip if wants to
"Oh, I like that a lot! Nice suggestion, Bob!"
  • over 7 years ago08/03/15 at 8:53 pm (UTC)
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Chip Ritter replied to the discussion Quiz Question, user to skip if wants to
"Hi, Sarah! Thanks for your post.  Graded questions can't be skipped but you can allow the learner multiple tries for a question before m..."
  • over 7 years ago07/31/15 at 10:25 pm (UTC)
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Chip Ritter replied to the discussion Recent Update - Trial Mode?
"Hi Anthony, No, it doesn't. The projects you started and saved and/or the projects you've published will remain saved even if downloaded..."
  • over 7 years ago07/27/15 at 8:58 pm (UTC)
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Chip Ritter commented on the article How I Get Things Done: David Fair
"Nice article, David! I think I'm going to like this series. I've always been interested in how people do their work."
  • 8 years ago03/26/15 at 8:56 pm (UTC)
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Chip Ritter commented on the article Design a Cover Slide for the Oddest E-Learning Course Title of the Year #73
"Hi! Long time lurker, first time player. Going way to back to what seems a lifetime ago. Be kind. :) http://chipritter.articulate-onli..."
  • 8 years ago03/12/15 at 5:23 pm (UTC)
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Chip Ritter commented on the e‑learning example Storyline 2: Drag and Drop Game with Countdown Timer
"Tim, this is great! It's visually appealing and really fun. I'm continually amazed at what can be done in Storyline when you combine soun..."
  • over 8 years ago11/20/14 at 4:42 pm (UTC)
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Chip Ritter commented on the e‑learning example Storyline Math Flashcards with Variables
"I really like this example! It looks fantastic and is really easy to use. I think my first grader would love it too!"
  • over 8 years ago11/20/14 at 4:33 pm (UTC)
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Chip Ritter commented on the e‑learning example Storyline: Click-and-Reveal Template With Motion
"I love this, Nicole! I was wondering what was going to happen to the image after you closed the layer. I think it's brilliant that it dis..."
  • over 8 years ago11/20/14 at 4:31 pm (UTC)