Chip Ritter
Chip Ritter Staff
Sr. Customer Success Manager at Articulate
  • About
  • Bozeman, Montana
  • Contact Me
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"Hi Mary, Thanks for reaching out about this. I'm sorry about any misunderstanding or miscommunication about the differences between ..."
  • 1 year ago07/24/20 at 10:39 pm (UTC)
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"Hi Rebecca, Thank you for reaching out to us about your Articulate 360 subscription at this difficult time. Please accept my condolences ..."
  • over 2 years ago01/31/19 at 8:37 pm (UTC)
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Chip Ritter replied to the discussion Fuzzy text and images SL360 in Chrome
"Hi, Mandi! My name is Chip Ritter and I'm a Customer Success Manager here at Articulate. I'm sorry for the frustration this has caused. I..."
  • over 3 years ago04/05/18 at 9:12 pm (UTC)
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"Love this course, Trina! So well put together!"
  • over 3 years ago11/16/17 at 9:53 pm (UTC)
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Chip Ritter replied to the discussion How to start with Articulate?
"Hi Rachna! First, congratulations on taking the first steps to becoming an Instructional Designer! I know you'll find E-Learning Heroes a..."
  • 4 years ago05/26/17 at 3:49 pm (UTC)
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"I'm confident you could reproduce a lot of that using Storyline 360. It's a matter of applying the techniques needed. Since the basis of ..."
  • over 4 years ago03/15/17 at 2:04 pm (UTC)
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"Hi Mario! Thanks for your post! Based on what you've described I'd recommend Articulate 360 and, specifically Storyline 360. There are se..."
  • over 4 years ago03/14/17 at 2:56 pm (UTC)
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Chip Ritter replied to the discussion Articulate 360
"Hi Lawrence! Just wanted to give you a heads up that responding via email includes your signature here in ELH. You are welcome to visit t..."
  • over 4 years ago02/28/17 at 3:57 pm (UTC)
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"Hi Paula, I don't play a lot of video games either so no worries. If you're at the very beginning, look for the red button at the bottom ..."
  • over 4 years ago11/04/16 at 8:52 pm (UTC)
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"That was fantastic! Thank you for sharing Heroland! Incredible work!"
  • over 4 years ago11/03/16 at 5:18 pm (UTC)
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Chip Ritter replied to the discussion Wondering
"You're very welcome! I'm glad it helps. I'm so glad to hear you're loving Storyline 2! See you at DevLearn!"
  • almost 5 years ago10/24/16 at 4:16 pm (UTC)
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Chip Ritter replied to the discussion Flash & HTML5
"Hi, Casey. Thanks for your post. If you published your courses without checking the box for HTML5 support, it very well might. I'm not 10..."
  • almost 5 years ago10/24/16 at 2:41 pm (UTC)
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"Hi, Steve. Thanks for your post. I can see you submitted a case and got a response from our support team already. I hope those solutions ..."
  • almost 5 years ago10/24/16 at 2:12 pm (UTC)
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"Hi, Beren. Thanks for your post. Hopefully some of our Community members can chime in here with some insight. However, it sounds like it ..."
  • almost 5 years ago10/24/16 at 2:06 pm (UTC)
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Chip Ritter replied to the discussion Wondering
"Hi Sylvia, Thanks for your post. I can't speak to running Articulate Storyline 2 on a machine with those specs, but I can provide you a ..."
  • almost 5 years ago10/24/16 at 1:51 pm (UTC)
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"Hi Geoff -- My name is Chip and I'm part of Articulate's Customer Success Team. I'll email you separately about what we can do for you re..."
  • almost 5 years ago08/12/16 at 1:51 pm (UTC)
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"Fantastic example, Tim! Have a Happy Thanksgiving!"
  • over 5 years ago11/25/15 at 8:13 pm (UTC)
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Chip Ritter replied to the discussion Are you attending DevLearn 2015?
"I'll be there as well! Can't wait to meet everyone!"
  • almost 6 years ago09/28/15 at 2:56 pm (UTC)
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"Oh, I like that a lot! Nice suggestion, Bob!"
  • almost 6 years ago08/03/15 at 8:53 pm (UTC)
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"Hi, Sarah! Thanks for your post.  Graded questions can't be skipped but you can allow the learner multiple tries for a question before m..."
  • almost 6 years ago07/31/15 at 10:25 pm (UTC)
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Chip Ritter replied to the discussion Recent Update - Trial Mode?
"Hi Anthony, No, it doesn't. The projects you started and saved and/or the projects you've published will remain saved even if downloaded..."
  • 6 years ago07/27/15 at 8:58 pm (UTC)
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Chip Ritter commented on the article How I Get Things Done: David Fair
"Nice article, David! I think I'm going to like this series. I've always been interested in how people do their work."
  • over 6 years ago03/26/15 at 8:56 pm (UTC)
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"Hi! Long time lurker, first time player. Going way to back to what seems a lifetime ago. Be kind. :) http://chipritter.articulate-onli..."
  • over 6 years ago03/12/15 at 5:23 pm (UTC)
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"Tim, this is great! It's visually appealing and really fun. I'm continually amazed at what can be done in Storyline when you combine soun..."
  • over 6 years ago11/20/14 at 4:42 pm (UTC)
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Chip Ritter commented on the e‑learning example Storyline Math Flashcards with Variables
"I really like this example! It looks fantastic and is really easy to use. I think my first grader would love it too!"
  • over 6 years ago11/20/14 at 4:33 pm (UTC)