"Hello Buel, Could you please add your file for us to take a closer look? You can add it with the paperclip icon. Thank you!"

"Hello Boudewijn van Dee! Please make sure you have the resume functionality set in the Player Properties. This is found under the "other..."

"Here is a screenshot: And a test slide to look at at the set up. Hope this helps!"

"Hello Lisa, On your screenshot, you have "return item to start point if dropped outside" and then you have "any drop target" You need t..."

"Hello Emilie, You may need to check the Player properties and quality settings. The Properties section of the Publish window allows yo..."

"Hello Harsh, and welcome to Heroes. At this time Storyline is not LTI Compliant or LTI Certified. Let us know if you need anything else."

"Hello David, Unfortunately there is not a way to export any variables into a text or excel file. You can always submit a feature reques..."

"Hello Katie, I checked your file, and I was able to drag and drop the items into the correct answers as you have them set up. And if the..."

"Hello Jim, In Storyline, we have standard mouse options available. Unfortunately you cannot change the color from there. However, you ..."

"Hello Phil and welcome to Heroes! You can change the font within the master slide setting. You can click the edit button next to Feedbac..."

"Hello Rebecca,  You can add the templates to the master Quiz slides and then when you add a quiz slide, it will appear in the background...."

"Hello Thomas, have you tried testing it in a live environment such as Tempshare or the SCORM Cloud (this is the industry standard for te..."

"Hello XAn, Unfortunately it is not possible to add tick marks to the menu. The items in the menu are greyed out as the user completes th..."

"Hello Richard! You may want to test this through your intended output source, LMS or web server. If you do not have access to these you..."

"Hello Lisa, Looking at your image, the items are acting as they are designed. But if you want the incorrect items to be returned to thei..."

"Hello Claudia and welcome to Heroes! You will need to check on the slide properties tab, as well as the trigger to be set up to advance..."

"Hello Joe, Please make sure your project files are located on your local hard drive (typically your C: drive). Working on a network driv..."

"Hello Randy, Sorry to hear you are experiencing this. Please try the following: Make sure your project files are located on your local ..."

"Hello Joe, and welcome to Heroes! The first thing I want to check is that you are not testing this locally. You can test on your LMS or..."

"Hello Liz! You can add an Engage 09 file into Storyline, but for Engage 13, please follow these steps. Here is a previous thread with i..."

"Hello Joe and welcome to Heroes! Have you tested this file directly through your LMS, or are you just testing locally? We recommend test..."

"Thank you for letting us know, and if you could share the case number so I can keep track of this as well? Thank you."

"Hello Monika! Please make sure you are working and saving your files locally within the Windows environment.  Here is some documented in..."

"Hello Carrie, You can set the indent in the menu by customizing the Player menu. Here is a tutorial to see how to do this. The below bl..."

"Hello Sandy and welcome to Heroes. Here is some information on our system requirements for Viewing Storyline content. It is likely that..."