John Ruiz
John Ruiz
Activity
John Ruiz replied to the discussion Trigger Help
"When you preview just one slide, it doesn't queue up any other slides, so there's no next slide to go to, and it will leave your layer up..."
  • over 4 years ago07/21/17 at 7:13 pm (UTC)
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John Ruiz replied to the discussion Blue Hue Behind Type
"That looks like a glow.  I'd check under shape effects and make sure that "No Glow" is selected."
  • 6 years ago08/19/15 at 8:00 pm (UTC)
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"There was another thread (or two) about this recently but I'm having trouble finding them.  Other people (including myself) are having th..."
  • almost 7 years ago01/20/15 at 5:13 pm (UTC)
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"Did a quick test with Storyline 2 Update 4 and the issue has not yet been addressed so I guess it will be fixed some time in the future. ..."
  • almost 7 years ago01/13/15 at 2:02 pm (UTC)
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"There was one video on one slide, if that helps."
  • almost 7 years ago01/12/15 at 2:32 pm (UTC)
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"I've had this happen twice.  I'm not sure if it was Storyline 1 or 2 but I do believe it was on iOS8.  I haven't figured out what caused ..."
  • almost 7 years ago01/12/15 at 1:35 pm (UTC)
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"I'm also having this issue with both fresh SL2 and upgraded SL1 files. Windows 7 (64 bit), Storyline 2 Update 2, almost nothing running ..."
  • almost 7 years ago01/07/15 at 7:19 pm (UTC)
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"I've been fighting with these same phantom triggers (when timeline ends) that show up.  I noticed that they reappear if I edit the questi..."
  • almost 7 years ago12/19/14 at 1:35 pm (UTC)
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"Hi Melanie, You've done nothing wrong, a full software download is indeed what you want.  Once downloaded, you will need to uninstall th..."
  • almost 7 years ago12/13/14 at 6:44 pm (UTC)
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John Ruiz replied to the discussion Flash Player 16 Issue
"I'm in a similar situation (clients not using the current version) and while I can't say for sure, I do know that many companies want to ..."
  • almost 7 years ago12/11/14 at 7:03 pm (UTC)
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"Awesome! Thank you both very much."
  • 7 years ago10/09/14 at 2:46 pm (UTC)
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John Ruiz replied to the discussion Notes not displaying correctly.
"Has anyone from the (upgrade/downgrade) community figured this one out? (outside of using the newer Storyline or a new computer) I found..."
  • 7 years ago10/03/14 at 6:57 am (UTC)