"Our team is getting "something went wrong" and "your computer is offline" error messages."

"Hi, You can delete the stuck block by following the instructions here: https://community.articulate.com/discussions/rise-360/inserti..."

"Hi Diane and Jill, Cancel does not work, but the failed block can be deleted as described by Pete: https://community.articulate.com/..."

"Hi Karyn, There are tracking options you need to select in your Storyline project before re-publishing it. Then in Rise you need to choos..."

"Hi Karyn, Completing (finishing) a course and passing the course are two different values in a LMS. For example, a student can take the f..."

"Hi Aprile, In the Block Library, choose DIVIDER and then Continue,"

"Hi Melanie, We use the TopClass LMS. Note that you can only replace the content of an existing course if the changes are limited to conte..."

"Hi Carissa, Rise quizzes report only the percentage achieved, e.g. Your score 87%. There are no options to display 26/30."

"Hi Annie, By all means, create a support ticket and see what response you get. As this bug has been around for two years and getting wors..."

"Hi Melanie, This mostly depends on the behavior and functionality of your LMS. Some LMS's will always reset learner progress to&nbsp..."

"Hi, Your understanding is correct: it is not possible to retrieve deleted lessons. It is also not possible to import a SCORM file into Ri..."

"Hi Toby, Welcome to the Rise forums. To answer your questions: Q: Is it possible to export the source files for team access/back up? A: R..."

"Hi Rosemary, This is an old and known bug that is not being fixed. There is also a bug related to deleting a block when the insert proces..."

"Hi Joanna, This feature is currently on the Rise development roadmap. It's still in the planning stage though. See https://art..."

"Hi David, See https://community.articulate.com/discussions/rise-360/inserting-template-gets-stuck-every-time?page=3#reply-780248 "

"Hi Beverly, That's a message I've never seen in Rise. So you get this message when uploading PDF's to an Attachment block?"

"Hi Michael, Currently it's not possible to customize the course landing page. Articulate is working on adding more landing page options b..."

"Hi Maynard, The information you need can be found here: https://articulate.com/trust "

"HI Janina, See https://community.articulate.com/discussions/rise-360/inserting-template-gets-stuck-every-time?page=3#reply-780248 "

"Hi, I just added a YouTube video using the YT Embed code and it worked for me."

"Hi Kevin, Unfortunately this essential feature if not available in Rise."

"Hi Amy, This method (link below) does work, I just tried a few minutes ago. Move the cursor to the top right corner of the stuck block, a..."

"Hi Craig, Take a look at: https://community.articulate.com/discussions/rise-360/which-lms-is-best-for-rise-courses#reply-62479..."

"Hi, Rise does not send question level data for quizzes inside a Storyline block to the LMS."

"Hi Patricia, You will need to get your IT department involved using the information below. How to Enable Articulate 360 Services in Your ..."