Karl Muller
Instructional Designer, eLearning Developer, and LMS Administrator
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Canada
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Karl Muller replied to the discussion Rise quiz issue
"Hi Gerry,
Great tip!
We've come across this problem as well, and did not understand the cause.
We also had to delete and recreate th..."
- 3 years ago02/19/21 at 6:35 pm (UTC)
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Karl Muller replied to the discussion Is there any solution to relaunch the course on LMS without a bookmark/visited state in the failed attempt?
"Bookmarking is a fundamental feature and reason for using a LMS.
Why do you want to turn it off?"
- 3 years ago02/19/21 at 4:32 pm (UTC)
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Karl Muller replied to the discussion Rise course preview auto translates to different language
"Hi Lina,
This is a browser issue.
Here is some information for the Edge browser:
https://support.microsoft.com/en-us/topic/use-microsoft-..."
- 3 years ago02/19/21 at 4:07 pm (UTC)
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Karl Muller replied to the discussion Reduce the title width of blocks
"Hi Shipra,
You cannot change the layout of Lesson headers or adjust the white space."
- 3 years ago02/19/21 at 3:18 pm (UTC)
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Karl Muller replied to the discussion Is Rise 360 Down ?
"Rise appears to be working normally for me.
If you encounter any downtime issues, check here: https://www.articulatestatus.com/ "
- 3 years ago02/19/21 at 4:01 am (UTC)
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Karl Muller replied to the discussion Stopping the Image Carousel and Labeled Graphic from cycling
"Hi Ian,
There is no option to turn this off.
We have never had any complaints about this functionality."
- 3 years ago02/19/21 at 3:59 am (UTC)
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Karl Muller replied to the discussion Quiz Question Attempts
"Hi Fabi,
In a Quiz, individual questions can be attempted only once.
Depending on your retries settings, they may be able to retake the e..."
- 3 years ago02/18/21 at 3:08 pm (UTC)
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Karl Muller replied to the discussion Hyperlink Colors
"Hi Fabi,
Yes, you can change the colour of a hyperlink.
I'll use the example of attaching a hyperlink to text.
Firstly, select the text t..."
- 3 years ago02/18/21 at 5:30 am (UTC)
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Karl Muller replied to the discussion Transfer course from one team to another
"Hi Julie,
Each Rise course is "owned" by a single person. So when course ownership is transferred, it is transferred from one person to a..."
- 3 years ago02/18/21 at 5:22 am (UTC)
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Karl Muller replied to the discussion Can't Delete Images in Rise
"Hi Nancy,
If you are using an up to date version of the Edge Chromium browser or Chrome browser you should not be having this problem. "
- 3 years ago02/17/21 at 6:52 pm (UTC)
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Karl Muller replied to the discussion Do You Have These Four Essential Customer Service Skills?
"That's an image block."
- 3 years ago02/17/21 at 6:14 pm (UTC)
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Karl Muller replied to the discussion Rise - avoid the automatic translation
"Hi,
Rise does not any options or settings to control this.
Automatic translation is totally under the control of the browser."
- 3 years ago02/17/21 at 3:21 pm (UTC)
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Karl Muller replied to the discussion Courses where someone else needs to approve you
"Rise does not have this functionality as it is merely a course development tool. It does not have any learner management functions. ..."
- 3 years ago02/17/21 at 3:19 pm (UTC)
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Karl Muller replied to the discussion Rise 360 Documents?
"Hi Joslyn,
What documents types are you talking about?
You can embed documents within Rise that can be downloaded by users. However, you ..."
- 3 years ago02/17/21 at 3:11 pm (UTC)
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Karl Muller replied to the discussion Adding an image within a paragraph in Rise?
"Hi Samantha,
Have you tried the Image and Text block?
It's the only block type that has images and text in the same block."
- 3 years ago02/17/21 at 2:35 am (UTC)
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Karl Muller replied to the discussion DETAILS drop-down on home page of Rise course?
"Hi,
You don't have to do anything to create the details drop-down in a Rise course. Rise creates it automatically based on the Lesso..."
- 3 years ago02/17/21 at 2:32 am (UTC)
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Karl Muller replied to the discussion How to duplicate a course?
"Hi Lindsay,
Open the Rise dashboard that shows the list of all your Rise courses.
Find the course you want to duplicate.
On the far right..."
- 3 years ago02/16/21 at 10:33 pm (UTC)
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Karl Muller replied to the discussion Include a Genially into Rise
"Hi,
Do not use a "Code Snippet" block for this purpose.
Use a Multimedia / Embed block instead.
Once you have created the Emb..."
- 3 years ago02/16/21 at 8:04 pm (UTC)
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Karl Muller replied to the discussion Reset Background Color not working
"Can confirm that it's not working."
- 3 years ago02/16/21 at 7:07 pm (UTC)
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Karl Muller replied to the discussion Accessing RISE content after a team member has left - content has not been shared
"https://community.articulate.com/series/articulate-360-teams/articles/managing-content-when-users-leave-your-team "
- 3 years ago02/16/21 at 2:57 pm (UTC)
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Karl Muller replied to the discussion Import scorm to rise
"Hi,
You cannot bring a SCORM ZIP file back into Rise for editing."
- 3 years ago02/16/21 at 2:52 pm (UTC)
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Karl Muller replied to the discussion Rise Quiz Problem: Part of page is missing after correct answer is revealed
"Hi Kevin,
Do you run your courses in a new window, or within the LMS itself?
Do you see this problem using course Preview or using the Sh..."
- 3 years ago02/15/21 at 7:11 pm (UTC)
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Karl Muller replied to the discussion Rise 360 - cover photo
"Hi Ashley,
The cover photo is displayed only on the course start page."
- 3 years ago02/15/21 at 7:06 pm (UTC)
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Karl Muller replied to the discussion Rise has become slow to respond
"Hi,
This past week I have been using Rise 8 hours a day and have had none of these issues."
- 3 years ago02/13/21 at 5:15 pm (UTC)
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Karl Muller replied to the discussion RISE Collaboration - outside of team
"Hi Cynthia,
Anyone that has a Articulate 360 Teams account, can collaborate with any person that also has a teams account (even outs..."
- 3 years ago02/12/21 at 7:59 pm (UTC)