Karl Muller
Karl Muller
Instructional Designer, eLearning Developer, and LMS Administrator at Safety Codes Council
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"Hi Jim, Yesterday I created several quizzes and did not encounter this problem once. I just created my first quiz for today, and you are ..."
  • 16 days ago11/17/21 at 8:46 pm (UTC)
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"Hi Roberto, Which LMS are you using? Does this happen just with this one course, or all of your courses?"
  • 16 days ago11/17/21 at 8:39 pm (UTC)
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"Hi Jim, I've seen that happen a few times before, however it does not happen consistently. When it happens, I exit the quiz, and then ret..."
  • 16 days ago11/17/21 at 8:08 pm (UTC)
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"Hi Roberto, Are you publishing your course for Web or LMS?"
  • 16 days ago11/17/21 at 8:06 pm (UTC)
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"Hi, Whenever you make changes to the Rise course, you need to re-publish it. Be aware that when publishing for web, there is no student t..."
  • 16 days ago11/17/21 at 6:02 pm (UTC)
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Karl Muller replied to the discussion Deleting lessons
"Hi Julie, I use Chrome 96 and have no problems getting the ... options to appear."
  • 16 days ago11/17/21 at 4:39 pm (UTC)
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"You still have to add the link to the resource page inside a Lesson, which doesn't solve anything."
  • 16 days ago11/17/21 at 3:43 pm (UTC)
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Karl Muller replied to the discussion Rise360: Quiz - remove title page
"Hi Elida, It's not possible to remove the quiz title page."
  • 16 days ago11/17/21 at 3:27 pm (UTC)
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Karl Muller replied to the discussion SCORM Package Sizes
"Hi Rachel, There is no average size for SCORM ZIP files as there are too many variables that could impact the size of the ZIP file. Video..."
  • 17 days ago11/16/21 at 10:14 pm (UTC)
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"What is much needed in Rise courses is a separate resources area that is accessible from anywhere in the course. Items such as a Glossary..."
  • 17 days ago11/16/21 at 6:59 pm (UTC)
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Karl Muller replied to the discussion FORCED_COMMIT_TIME
"Hi Kyle, Yes, this change was made on Oct 6, 2021. https://community.articulate.com/discussions/rise-360/how-often-does-rise-ping-t..."
  • 18 days ago11/15/21 at 9:25 pm (UTC)
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Karl Muller replied to the discussion FORCED_COMMIT_TIME
"This may help: https://community.articulate.com/discussions/articulate-storyline/forced_commit_time-value-of-60000-60k "
  • 18 days ago11/15/21 at 7:49 pm (UTC)
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"Hi Josh, I cannot replicate what you are experiencing. On a typical day I spend an average 6 - 7 hours working in Rise and have never enc..."
  • 18 days ago11/15/21 at 5:25 pm (UTC)
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Karl Muller replied to the discussion Cookie banner contrast
"Hi Adam, When you say "cookie banner" which Rise component/block are you referring to? A screen shot will help."
  • 18 days ago11/15/21 at 4:25 pm (UTC)
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Karl Muller replied to the discussion Custom company logo in Rise
"Hi Julie, There isn't a way to make the logo bigger. "The logo will be scaled to a maximum height of 70px and the width depends on the as..."
  • 20 days ago11/13/21 at 8:53 pm (UTC)
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Karl Muller replied to the discussion How to set up collaboration
"Hi Al, Collaboration is only available if both you and your client have Articulate 360 Teams type accounts. If you have a Personal/Freela..."
  • 21 days ago11/13/21 at 1:09 am (UTC)
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Karl Muller replied to the discussion New 360 Dashboard
"Hi, Each tab has it's own URL. Use https://rise.articulate.com/ to directly open the Rise tab."
  • 22 days ago11/12/21 at 5:03 am (UTC)
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Karl Muller replied to the discussion Issues Exporting to LMS in Rise?
"Hi Maggie, The EXPORT page looks normal for me. Quit Rise and try again."
  • 22 days ago11/11/21 at 3:56 pm (UTC)
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Karl Muller replied to the discussion Extra space at bottom of table
"Hi Rosemary, In that case, it's probably easiest to delete and recreate the Table."
  • 23 days ago11/10/21 at 4:56 pm (UTC)
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Karl Muller replied to the discussion Extra space at bottom of table
"Can you click and have the cursor to appear below the word "send"? If you can click there, use the backspace key."
  • 23 days ago11/10/21 at 4:28 pm (UTC)
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Karl Muller replied to the discussion Extra space at bottom of table
"Hi Rosemary, Could you upload a screenshot of the problem?"
  • 23 days ago11/10/21 at 4:09 pm (UTC)
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Karl Muller replied to the discussion Question on Rise Course Published files
"Hi Michele, I checked the SCORM output for some of our courses. Content files (content created by you) seem to all have the export date. ..."
  • 23 days ago11/10/21 at 4:02 pm (UTC)
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Karl Muller replied to the discussion Tables in Rise 360
"Hi Mohan, In my experience Rise tables do not work well if there are many columns. Did you manually move the right-hand margin of your ta..."
  • 23 days ago11/10/21 at 3:49 pm (UTC)
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"Hi Jade, No, Rise courses do not have this functionality."
  • 23 days ago11/10/21 at 3:41 pm (UTC)
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Karl Muller replied to the discussion Edit "Start Quiz" label
"Hi, While you can change the label for the Start Quiz button, it is changed at Course level, and cannot be changed selectively. So you ca..."
  • 23 days ago11/10/21 at 3:39 pm (UTC)