"any progress on this as i have the same problem"

"Hi Colin - I reduced my file name - originally 34characters long down to under 10 characters and it then worked - though I don't know if ..."

"Hi Hazel I tried other browsers but had the same issue. In the end I got it to work by reducing the file name in length. This..."

"I got it to work by reducing the file name"

"I have the same problem I am having the same problems with my SVG file - I need to load it to the top of every page - it worked on one pa..."

"Hi there any news on this? I am having the same problems with my SVG file - I need to load it to the top of every page - it worked on one..."

"That is very disappointing, especially as there are much better tools out there to make responsive training with, Rise is so limited. Thi..."

"Hey has there been any progress on this - it would be a really helpful feature"

"thank you both - I will try both options"

"Why does Rise not allow for Closed Captions on audio files - it makes no sense when it should be all about being accessible - then to fin..."

"Yay! you guys are awsome - got this working today :) thanks for all the updates"

"I have fixed my issue - I was not on the latest release = it seems to be working fine now"

"Ah once again an issue that everyone is screaming to be fixed, but as long as we all keep paying the subscription they won't need to both..."

"I wonder if part of the problem is that it is trying to use/connect to microsoft one drive? every time I try to output the translation do..."

"I have checked the "Beta: Use Unicode UTF-8 for worldwide language support" setting and it was already unchecked so no change there ..."

"that is interesting as so far it has been blamed on large files. I found that one day one of my files would output the translation doc, a..."

"As usual this is a client project this is not a project you need to look at as it is the same as all the others - this is an issue with i..."

"when will this be properly fixed? or is this another case of Articulate passing the time and cost back on to it's users as usual. I have ..."

"I have split my project in to 3 separate pieces and outputted 3 separate translation docs. Obviously some of the items repeat - from the ..."

"Hi Sanket - I have just encountered the same issue - looks like it has been an issue for at least 3 years. I am not sure splitting the pr..."

"I have just encountered this error as well - was there any fix?"

"Why is highlighting the Next button not a feature? Why would anyone want to use the classic player when you have created the modern playe..."

"Thanks for the help - I did uninstall and reinstall Storyline - but it made no difference - but I then went and looked at the fonts and t..."

"Hi Lauren. It is not a specific file it is any file with an installed font not a system font. I wont be uploading my project as it is a c..."

"Oh weird - sorry I had not realised that about the Lato font!"