"Hi Barry, I sent you another email when you responded to this thread. Would you mind checking your inbox again to see if that made it thr..."

"Hello Necj, I'm sorry and in no means trying to make this hard by asking for more information. Rest assured I'm genuinely trying to..."

"Hello Barry, There hasn't been any movement on this bug, but we'd like to look into it if we could get our hands on a consistent re..."

"Hi Jane, stepping in for Joe. When I opened up the file, I needed to delete the extra line, and then it threw the error saying it c..."

"Hello, thanks everyone for bringing this to our attention. Our engineering team is currently looking into this and I will circle ba..."

"Hi Jennifer, sorry about the confusion there. The original post talks about a different issue where a trailing white space or line break ..."

"Just to add to what Ron mentioned about making sure there is no carriage return; if there is a blank space after the last character of yo..."

"Hi everyone, if the TTS is reading out SSML tags, can you try doublechecking to see if the TTS script isn't followed by a trailing white ..."

"Hello Fookloy, What is happening for the slides that SSML doesn't work, is it reading out the tags along with the text, or is it no..."

"Hello Troy, Are you experiencing a different issue other than the CORS issue our support team is aware of? I believe they sent you ..."

"Thank you Brooke for the video, something to think about for sure! And hello everyone, just wanted to share with y'all that Update..."

"Hello Unitas and Thomas. This should be fixed, if you re-upload the affected clips they should show correctly in Rise now. "

"Hello Jennifer, this is something that comes with the subscription, and using Update 80 or later will allow you to access them."

"This was fixed in Update 72."

"Hi Holly, and everyone else! Storyline just received a new update today which includes a new feature called Cloud Backup. This means tha..."

"Hello Laura, everyone, Storyline just received a new update today which includes a new feature called Cloud Backup. This means that from ..."

"Hello Willy, It isn't possible to do this, but we are keeping tabs on similar requests. I have added you to the request. Thanks!"

"Hello Tim, Just circling back to make sure you're aware that we've since made some changes to make the option more visible and that..."

"Hi Maia, unfortunately I can't view the image you shared yesterday. Would you mind uploading the screenshot as part of your reply here? T..."

"Hello Maia, We just applied a quick fix for video blocks a moment ago. Would you mind creating a video block again with your video?..."

"Thank you both for spending the time to reply. Really appreciate it and I'll look forward to your feedback Elyse! Much appreciated..."

"Hi Jennifer, I couldn't see the images you've attached. But I could reproduce the issue from what I gleaned in your response, and I..."

"Hi Mark, Daniel, While SSML Support is not yet available in Storyline 360, I just wanted to chime in here to let you know that Upda..."

"Hello Shawn, All the English(US) voices are neural voices in Update 80. By any chance were you updating a narration created in Update 7..."

"Thank you Phil! Btw, it looks like your signature came in with your reply. Glad Phil's suggestion worked out for you Alan. Appreciate the..."