Peter Anderson
Peter Anderson Staff
Enterprise Account Manager at Articulate
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Peter Anderson replied to the discussion Upgrading to Storyline 3
"Hey, John. Hi, Ray.  We can certainly appreciate how much of a factor cost plays in your decision-making process, and we know we aren't ..."
  • 7 years ago04/11/17 at 7:41 pm (UTC)
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Peter Anderson replied to the discussion Converting a .zip back to a .story file
"Hey, Judy! I'm sorry to say, you can't... Once you've published a course, that output folder is kinda like a baked cake that you can't ge..."
  • over 7 years ago10/26/16 at 2:22 pm (UTC)
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"Hey, Gloria. Really sorry for the trouble. Are you publishing your course the same way for both environments (for LMS, I assume)? Unexpec..."
  • over 7 years ago10/25/16 at 4:23 pm (UTC)
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Peter Anderson replied to the discussion Editing a video
"Hey, Deborah! Thanks for dropping the file here. I wasn't able to reproduce what you described, though. Are you using Storyline 1 or Stor..."
  • over 7 years ago10/24/16 at 9:04 pm (UTC)
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Peter Anderson replied to the discussion Tips for Mac & Parallels?
"Hey, Matthew - Even with the Shared Profile turned off (nice job), you can still share files between Windows and Mac. Here are my settings:"
  • over 9 years ago10/23/14 at 2:52 pm (UTC)
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Peter Anderson replied to the discussion forced linearity
"Glad that did it, Mark! And nice idea about the fake button. Best of luck with the rest of the project!"
  • almost 10 years ago06/25/14 at 12:05 pm (UTC)
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Peter Anderson replied to the discussion forced linearity
"Hey Mark, Please feel free to attach your .story file if this off the mark, but I think this can be done a little easier using states and..."
  • almost 10 years ago06/24/14 at 4:09 pm (UTC)
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Peter Anderson replied to the discussion Accessibility Standards
"Hi everyone,  With the release of Update 2, Studio '13 is now 508 compliant."
  • 10 years ago03/06/14 at 10:22 am (UTC)
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Peter Anderson replied to the discussion learning technologies exhibition 2014
"Hey all! If you'll be in attendance, please be sure to stop by the Articulate booth and say hi - we're really looking forward to meeting ..."
  • over 10 years ago01/21/14 at 7:54 am (UTC)
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Peter Anderson replied to the discussion IT Blocking Content for Tutorials
"Hi again, George.  It just occurred to me that you may be referring to the tutorials on the Storyline launch screen, rather than the ones..."
  • over 10 years ago11/20/13 at 10:52 am (UTC)
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Peter Anderson replied to the discussion IT Blocking Content for Tutorials
"Hey George, welcome to the community.  Are you referring strictly to the video portions of the tutorials? The videos in the tutorials are..."
  • over 10 years ago11/20/13 at 10:48 am (UTC)
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"Hi Lisa,  This behavior is new since updating to Update 4?  We'd love to be able to take a closer look at why this happening. Are you abl..."
  • over 10 years ago11/20/13 at 10:12 am (UTC)
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Peter Anderson replied to the discussion Importing Engage Interactions to Storyline
"Hi Leah,  Really sorry for the inconvenience. We can't offer a specific date, but we're working hard to get this functionality added to a..."
  • over 10 years ago11/20/13 at 10:09 am (UTC)
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"Hi Charles,  Welcome to the community!"
  • over 10 years ago10/10/13 at 3:08 pm (UTC)
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"Cool. Good luck with the project, Renee"
  • almost 11 years ago06/18/13 at 2:29 pm (UTC)
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"Hi Renee,  It would depend on which player features you've included. For example: If any slide in your course has a Prev or Next button ..."
  • almost 11 years ago06/18/13 at 11:53 am (UTC)
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"Hey Renee! This article should help answer most of your sizing questions. "
  • almost 11 years ago06/18/13 at 11:37 am (UTC)
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Peter Anderson replied to the discussion Accessing Internet
"Hey Andrew, welcome to the community! Here are a few things you can try to correct the issue: Ensure that you have an Internet connectio..."
  • almost 11 years ago06/10/13 at 10:46 am (UTC)
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Peter Anderson replied to the discussion Displaying the Menu
"Hi Randy,  You won't be able to customize the player itself with your own buttons and menus until the SDK is released, but maybe somethin..."
  • almost 11 years ago06/07/13 at 10:02 am (UTC)
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"Awesome, Sandra Glad to hear it!"
  • almost 11 years ago06/07/13 at 9:45 am (UTC)
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Peter Anderson replied to the discussion Spaces between text is interaction are gone
"Hi Leslie,  See if my suggestions from your other post help out.  Otherwise, we'd be happy to have you open a support ticket.  Thanks!"
  • almost 11 years ago06/07/13 at 9:02 am (UTC)
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Peter Anderson replied to the discussion Engage
"Sorry for the trouble, Leslie.  You may need to reinstall your Articulate fonts, as described here. You'll also want to be sure you're fo..."
  • almost 11 years ago06/07/13 at 8:58 am (UTC)
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Peter Anderson replied to the discussion Freezes trying to Preview
"Sorry to hear about the trouble, Brady. Definitely sounds unusual.  Can you please be sure you're following some basic rules to prevent s..."
  • almost 11 years ago06/07/13 at 8:50 am (UTC)
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"Hi Sandra! Sounds like you might be trying to test the course locally, which will prevent some functionality from working due to Flash re..."
  • almost 11 years ago06/07/13 at 8:46 am (UTC)
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Peter Anderson replied to the discussion Closed Captioning
"Hi Noureen,  There are a lot of possibilities and solutions out there, but here's our official article on it.  Hope that's what you're lo..."
  • almost 11 years ago06/07/13 at 8:44 am (UTC)