Ryan Frasch
Ryan Frasch
Sr Training Specialist at The University of Pennsylvania
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Ryan Frasch replied to the discussion Play button on all courses?
"Thanks Jose! I did confirm that I don't have any media, including background audio on the first slide. I submitted a support case a..."
  • 5 months ago11/30/23 at 8:53 pm (UTC)
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Ryan Frasch replied to the discussion Play button on all courses?
"Yes, I read that article in 2018. As I mentioned, this is happening on the first slide and they do not have multimedia after I did ..."
  • 5 months ago11/29/23 at 5:29 pm (UTC)
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"Does Articulate store any of the comments to our hard drives now that it's integrated? I suspect it's just pulling the data down in..."
  • 6 months ago10/25/23 at 2:01 pm (UTC)
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"Is there any data being saved to our hard drives with this feature?"
  • 6 months ago10/24/23 at 1:59 pm (UTC)
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"Martin De La Yncera So we noticed that if a course is not completed when accessed originally, those users report issues completing the t..."
  • 1 year ago03/20/23 at 7:38 pm (UTC)
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"Following.  I'm still not able to get this to work on my courses.  I don't have navigation enabled, but there is no continue button showi..."
  • 5 years ago02/11/19 at 2:44 pm (UTC)
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Ryan Frasch replied to the discussion Spacebar Interaction
"I'd like to keep it as a single file b/c I'd like it to work with HTML 5. That sounds pretty straightforward - thanks.  I'll take a stab ..."
  • 10 years ago04/16/14 at 9:42 am (UTC)
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Ryan Frasch replied to the discussion screencast settings?
"Thanks Ashley - I forgot about the publish quality settings. As far as the story size goes, what are the defaults?  I don't see an option..."
  • over 10 years ago01/14/14 at 8:03 am (UTC)
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Ryan Frasch replied to the discussion html5 crashing iPhone
"Well, I consider it partly resolved Peter.  I don't think that turning the phone should crash the module, but I'm able to at least instru..."
  • 11 years ago02/19/13 at 8:19 am (UTC)
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Ryan Frasch replied to the discussion html5 crashing iPhone
"Hi Jim, Well, I did find out what was causing my phone to crash - turning it from portrait to landscape view (or vice versa) was what cra..."
  • 11 years ago02/19/13 at 6:16 am (UTC)
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Ryan Frasch replied to the discussion html5 crashing iPhone
"Hi Peter, I did get it to work for a couple of screens, but nothing consistent - it would always crash.  Yes, the html 5 output is there...."
  • 11 years ago02/18/13 at 8:43 am (UTC)
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Ryan Frasch replied to the discussion html5 crashing iPhone
"Hi Peter, I'm running iOS 6.1 (I also had a co-worker test with a different iphone 4 with iOS 6.1 with the same results). Here's a link: ..."
  • 11 years ago02/18/13 at 5:44 am (UTC)
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Ryan Frasch replied to the discussion Recover storyline file?
"I suspected as much Christine.  I did check with our IT, and they only backup the network drives.  I usually store everything on our netw..."
  • 11 years ago02/07/13 at 12:57 pm (UTC)
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Ryan Frasch replied to the discussion html5 splash screen
"Is there a way to get rid of the splash screen? I might have to do that, but was looking to see if there was an easy way to customize the..."
  • over 11 years ago10/01/12 at 11:06 am (UTC)
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Ryan Frasch replied to the discussion Character States
"Hey guys - I just figured it out!  I was trying to re-use my other variables, but realized that I could just create a new variable for th..."
  • over 11 years ago09/11/12 at 10:55 am (UTC)
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Ryan Frasch replied to the discussion Spotlight?
"Phil Mayor said: when you reinsert your video you should have the option of showing the mouse trail Hi Phil, The onl..."
  • over 11 years ago08/30/12 at 11:52 am (UTC)
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Ryan Frasch replied to the discussion Spotlight?
"Hey - that works!  Thanks Steve. Any thoughts about showing the mouse click?  The spotlight thing was a higher priority for me, but think..."
  • over 11 years ago08/30/12 at 8:02 am (UTC)
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Ryan Frasch replied to the discussion Sporadic sound on iPad
"David Burton said: Ryan, I believe this is what's stated in the link I've provided. "User must click to start media (audio and video will..."
  • almost 12 years ago05/25/12 at 7:37 am (UTC)
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Ryan Frasch replied to the discussion Sporadic sound on iPad
"I just discovered that audio will  not play on HTML5 pages unless you have the user click the next button."
  • almost 12 years ago05/25/12 at 6:17 am (UTC)
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Ryan Frasch replied to the discussion StoryLine and Macs...having problems
"Steve Flowers said: The CD version runs on a Windows EXE. You should be able to run the html file from a Mac. The LMS and Web versions ru..."
  • almost 12 years ago05/18/12 at 9:03 am (UTC)
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Ryan Frasch replied to the discussion Hyperlink Glow?
"You could also use a hotspot."
  • almost 12 years ago05/17/12 at 11:37 am (UTC)
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Ryan Frasch replied to the discussion prev trigger not visible
"This drove me crazy for a while too Amey.  I submitted it as a feature request and you should too if you feel strongly about this functio..."
  • almost 12 years ago05/15/12 at 9:29 am (UTC)
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"Hi Chiara, I've used a 2hr video with storyline with no problems at all.  I'm pretty sure there isn't a limit."
  • almost 12 years ago05/15/12 at 9:26 am (UTC)
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"Eric Nalian said: Hey Ryan, Welcome to the Forums! If a course runs on an iPad in HTML5 through Safari, it could communicate back to y..."
  • almost 12 years ago05/15/12 at 9:16 am (UTC)
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"I wouldn't say the videos were linked...they were edited together to appear seamless.  I'll inbox you..."
  • almost 12 years ago05/15/12 at 9:08 am (UTC)