Hi, for the past week I have had issues with Replay being unable to save my files and then also crashing when I try to publish a screen record. When I try to save, I g...

I have tried using full screen as well as dragging the capture window to ensure that it covers the whole screen, but no matter what variations I try, it only captures ...

Hello! Does anyone know if it's possible to put a fade out effect on the sound track added to the video? It's a simple feature that helps so much. Thank you! :)

Hi all, I have a video where I need to cut away a part of the screen -screen capture. The main part and the audio should stay. How can I do this?

Hello, Am I able to retrieve a video that I have deleted in error.

How do I make the mouse cursor visible when recording the screen on Replay36 - it doesn't show up at all.

My Replay video goes to black blank at the end of the video. How do I get the video to simply stay at the end of the video and not go to a black blank screen?

I need to edit (cut out) sections of an MP4. When I open the file in Replay, only the video plays - I cannot see the audio waves or hear the audio. I have updated my R...

I have a number of screen records in my storyline project, all recorded using replay. The videos have all been fine previously but I noticed last week some have now st...

I'm trying to record a screen using Replay, but I'm not sure how to adjust the screen size in the actual Replay screen after I finish my recording. I'm used to being a...

Hi, gosh this is weired - I've never had this happen before but I'm doing a screen recording and the mouse cursor appears as it should when recording but the the video...

Is there an easy way to fix a video that uploads upside down

After importing a video, the preview screen is really grainy.

Hello, We have a video that has a lot of unneeded space around the equipment that we videoed. Is there a way in Replay to crop the edges out and leave the center as th...

I'm new to Replay so forgive me if this is a dumb question. I've watched the beginning tutorials and cannot get it to work as described in the video. I move the screen...

Is there a way to record audio in Replay and export it as an mp3?

Hello, I am looking to record some videos to assist users accessing our recruitment system. As this system displays personal data, is there anyway of blanking th...

Hello, I am having issues when saving Replay 360 projects. When I save a project, close it, and then try and open it again (this could only be within a matter of minut...

What is the max video size that can be uploaded to Replay 360? I want to break up a 1-hour video into smaller segments.

When I download recording from Webex, they play for me, but the audio never loads in Replay. I've been using handbrake to save re-encode the videos and it has wo...