Alyssa Gomez
Alyssa Gomez Staff
Training Program Manager at Articulate
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Alyssa Gomez replied to the discussion New in Rise 360: Team Folders (Beta)
"Hi Patty! Rise 360 doesn't have an archive folder by default, so perhaps you created this "Archived" folder yourself? The only fold..."
  • 9 months ago10/06/23 at 10:54 pm (UTC)
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Alyssa Gomez replied to the discussion New in Rise 360: Team Folders (Beta)
"Hi everyone! We really appreciate your questions and feedback in this discussion thread -- thank you so much for your engagement! Everyth..."
  • 9 months ago10/05/23 at 9:38 pm (UTC)
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Alyssa Gomez replied to the discussion New in Rise 360: Team Folders (Beta)
"Hi Laura! You can find all of your courses organized into the folders you assigned them to by clicking on My View. From there, you'l..."
  • 9 months ago10/04/23 at 8:30 pm (UTC)
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Alyssa Gomez replied to the discussion Missing Block Templates
"Thank you for the update, Whitney! If it does happen again, please try logging into Rise 360 from a different web browser. That will help..."
  • 9 months ago10/04/23 at 6:01 pm (UTC)
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Alyssa Gomez replied to the discussion RISE COLOR FONT (IMAGE & TEXT OPTION)
"Hi everyone! We fixed the missing block template issue, so now you shouldn't have any issues accessing the block templates you need. Plea..."
  • 9 months ago10/04/23 at 5:12 pm (UTC)
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Alyssa Gomez replied to the discussion Missing Block Templates
"Hi there, Karl! Thanks for chiming in! We fixed that issue you're referring to this morning. While Whitney's issue sounds slightly differ..."
  • 9 months ago10/04/23 at 5:11 pm (UTC)
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Alyssa Gomez replied to the discussion I have folders but i've lost courses?
"Hi Elizabeth! You can find all of your courses organized into the folders you assigned them to by clicking on My View. From the..."
  • 9 months ago10/04/23 at 5:04 pm (UTC)
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Alyssa Gomez replied to the discussion All of My Personal Folders Are Empty
"Hi everyone, thanks so much for sharing your feedback with us! You can find all of your courses organized into the folders you assigned t..."
  • 9 months ago10/04/23 at 5:03 pm (UTC)
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Alyssa Gomez replied to the discussion Missing Block Templates
"Hi there, Whitney! We were seeing some issues with Block Templates last week, and we've since resolved that problem. Now, you shouldn't h..."
  • 9 months ago10/04/23 at 3:11 pm (UTC)
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Alyssa Gomez replied to the discussion Flashcard Grid Image Sizing Issues
"Hi there, Angie! Thanks for including that screenshot! You shouldn't need to adjust the size of the Content Library image files to make t..."
  • 9 months ago10/03/23 at 11:53 pm (UTC)
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Alyssa Gomez replied to the discussion Review not publishing
"Hi there, Allison! We were seeing the same publishing issue from our side, and we've since fixed the problem. Please let us know if you'r..."
  • 9 months ago10/03/23 at 11:46 pm (UTC)
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Alyssa Gomez replied to the discussion Updates to Real Content
"Great question, Caryl! We don't have plans to go back and update Real Content courses we've released in the past, but we do log all chang..."
  • 9 months ago10/03/23 at 11:42 pm (UTC)
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"Hi there, Kathy, Thanks so much for your question! I can see why you might need the option to allow learners to go back and review their ..."
  • 9 months ago10/03/23 at 11:38 pm (UTC)
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"Hi there, Troy! We were seeing the same issue from our side, and we've since fixed the problem. Please let us know if you're still hittin..."
  • 9 months ago10/03/23 at 11:22 pm (UTC)
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Alyssa Gomez replied to the discussion question bank and quizzes not updating
"Thanks for that feedback, Kavitha! I'll share that with our Product team. For now, if the source question bank is modified, those changes..."
  • 9 months ago10/03/23 at 11:19 pm (UTC)
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"Hi folks! Thanks so much for your patience with us. This issue should be fixed now. Please have a look and let us know if you're still ru..."
  • 9 months ago09/28/23 at 11:14 pm (UTC)
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"Hi everyone! We fixed the issue in Rise 360 where extra characters were added to attachment block file names. Please have a look, and let..."
  • 9 months ago09/28/23 at 11:11 pm (UTC)
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Alyssa Gomez replied to the discussion Attachment: File name
"Hi everyone! We fixed the issue in Rise 360 where extra characters were added to attachment block file names. Please have a look, and let..."
  • 9 months ago09/28/23 at 11:10 pm (UTC)
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"Hi everyone! We fixed the issue in Rise 360 where extra characters were added to attachment block file names. Please have a look, and let..."
  • 9 months ago09/28/23 at 11:10 pm (UTC)
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"Hi everyone! We fixed the issue in Rise 360 where extra characters were added to attachment block file names. Please have a look, and let..."
  • 9 months ago09/28/23 at 11:09 pm (UTC)
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"Hi everyone! We fixed the issue in Rise 360 where extra characters were added to attachment block file names. Please have a look, and let..."
  • 9 months ago09/28/23 at 11:08 pm (UTC)
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"Hi everyone! We fixed the issue in Rise 360 where extra characters were added to attachment block file names. Please have a look, and let..."
  • 9 months ago09/28/23 at 11:07 pm (UTC)
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"Hi there, Learning & Development! The authors of the real content courses are our Content Writers here at Articulate! Our Articulate ..."
  • 9 months ago09/27/23 at 11:20 pm (UTC)
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"Hi there, Krystel! It sounds like you've added Storyline Blocks to your Rise 360 lessons, and you want to make those mandatory. Is ..."
  • 9 months ago09/27/23 at 11:06 pm (UTC)
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"Hi there, Judy! It sounds like having the ability to customize the colors used for correct and incorrect quiz answers would be really hel..."
  • 9 months ago09/27/23 at 10:51 pm (UTC)