Amy Lewis
Amy Lewis
Berkeley Research Group LLC
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Amy Lewis replied to the discussion HTML5 Results not not available
"Hi Ashley, the case number is 01096094. Thanks for following up!"
  • almost 7 years ago07/06/17 at 7:17 pm (UTC)
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Amy Lewis replied to the discussion HTML5 Results not not available
"I'm using SL360, but the description you gave seems to match exactly what I'm seeing. In my tests on SCORM Cloud I'm getting 'unknown' sc..."
  • almost 7 years ago06/30/17 at 6:13 pm (UTC)
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Amy Lewis replied to the discussion HTML5 Results not not available
"Hi Crystal, I've run into the same issue with one of my courses. Have there been any updates on this issue since you posted your response..."
  • almost 7 years ago06/29/17 at 7:58 pm (UTC)
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"Apologies if I wasn't clear - we've made the changes in the Player Properties and have re-exported the course. I'm wondering, within that..."
  • almost 7 years ago06/06/17 at 7:06 pm (UTC)
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"Walt, thank you for the in-depth response and video! I think you've hit on the most feasible solution for a 'relative' slider. I didn't t..."
  • 7 years ago04/17/17 at 2:51 pm (UTC)
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"Hi all, I figured it out and thought I'd post the solution in case anyone else has the same question. I ended the course with a new Resu..."
  • 7 years ago03/01/17 at 4:52 pm (UTC)
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"Hi Rex, thanks for the suggestion. How would we capture that SuspendData? Is it possible to load it directly into the LMS somehow?"
  • 7 years ago02/27/17 at 2:41 pm (UTC)
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Amy Lewis replied to the discussion See Number of Views for a Module?
"Hi Matthew, thanks for the links. It looks like the Storyline solution requires editing the story.html file. However, there's no publishe..."
  • over 7 years ago01/24/17 at 10:59 pm (UTC)
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"Hi Crystal, I'm running Windows 10 Enterprise 2016, Version 1607, OS Build 14393.576.  However, this issue existed on my last two builds..."
  • over 7 years ago01/10/17 at 4:40 pm (UTC)
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"Hi Crystal, I think you correctly diagnosed it.  I'm saving my .story files on my network drive which is causing the issue.  Storyline 'r..."
  • over 7 years ago01/09/17 at 10:40 pm (UTC)
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Amy Lewis replied to the discussion Videos won't replay on iOS - SL360
"Hi Ashley, I was running iOS 10 on both iPhone and iPad.   I went ahead and submitted this case to Support on Friday and they were able ..."
  • over 7 years ago01/09/17 at 9:21 pm (UTC)
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Amy Lewis replied to the discussion New to this...need direction
"Hi Melissa, I'd honestly suggest signing up for the 30 day free trial.  Articulate 360 has a variety of tools that make it really easy t..."
  • over 7 years ago12/16/16 at 9:07 pm (UTC)
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"Hi Hugh, not sure if you're still running into this problem but I thought I'd post my solution in case anyone else stumbles across this t..."
  • over 7 years ago11/23/16 at 3:33 pm (UTC)
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"Thanks for checking Alyssa - looking forward to the update!"
  • over 7 years ago11/17/16 at 7:16 pm (UTC)
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"Interesting, it's working for me in Incognito mode now, but yesterday we only saw a 'sign up for Articulate 360' button when my colleague..."
  • over 7 years ago11/17/16 at 3:36 pm (UTC)
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"Hi all, where can my SMEs click to set up a free account to review and comment?  There's no obvious link within Articulate Review or even..."
  • over 7 years ago11/16/16 at 11:16 pm (UTC)
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"Storyline 2 cannot read files edited in Storyline 360. Storyline 360 uses a different file format than Storyline 2.  When you open an SL..."
  • over 7 years ago11/16/16 at 6:00 pm (UTC)
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Amy Lewis replied to the discussion Preview in Full Screen?
"Thanks Adam, that's a good suggestion. At least it gets rid of the Chrome header bar!"
  • over 7 years ago11/15/16 at 10:10 pm (UTC)
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Amy Lewis replied to the discussion Preview in Full Screen?
"Thanks for the suggestion Adam, but it looks like the header bar still keeps the project from resizing since it's already at its max heig..."
  • over 7 years ago11/14/16 at 7:44 pm (UTC)
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"Thanks for your reply, Leslie.  That's what i figured.  I didn't see any workarounds in any other conversations on this, but since all of..."
  • over 7 years ago11/02/16 at 3:02 pm (UTC)
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Amy Lewis replied to the discussion Typing effect animation?
"I've been able to simulate the effect by inserting a line break (hit enter) between each line, then animate the text box to wipe from the..."
  • 8 years ago04/21/16 at 3:06 pm (UTC)
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"Perfect, thank you Walt! This is a simple and elegant solution that works perfectly.  I'm so glad it was such a quick fix and I didn't h..."
  • 8 years ago03/30/16 at 2:39 am (UTC)