Angelo Cruz
Angelo Cruz Staff
Support Specialist at Articulate Global, LLC
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Angelo Cruz replied to the discussion Accessibility issue - checkbox list
"Hi everyone! In today's update for Rise 360, we added the ability to be able to click on the block list checkbox label and have that sele..."
  • 4 months ago01/18/24 at 4:12 pm (UTC)
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Angelo Cruz replied to the discussion Audio Speed
"I understand how that would be helpful, Wendy! I'll add you to the list and post updates in this forum thread if this option makes it to ..."
  • 4 months ago01/11/24 at 5:30 pm (UTC)
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Angelo Cruz replied to the discussion Images skewed in Process Blocks
"Hi Jessica! I'm sorry to hear that you are encountering issues with the images in your process block. What is the resolution (and/or aspe..."
  • 4 months ago01/11/24 at 1:59 pm (UTC)
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Angelo Cruz replied to the discussion My Rise Portfolio
"Hello Mohamadhu! I believe, based on the course URL, Ahmed used the Share link in this post for his portfolio. If you are looking to publ..."
  • 4 months ago01/11/24 at 1:42 pm (UTC)
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"Hello Lloyd! I understand you are looking to find information regarding courses created by other users in your team. We don't have this v..."
  • 4 months ago01/10/24 at 10:16 pm (UTC)
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"Hi Steve! I understand that a couple of your clients are experiencing an issue with the sorting activity when viewed using an external mo..."
  • 4 months ago01/10/24 at 9:31 pm (UTC)
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Angelo Cruz replied to the discussion Losing SL 360 Captions in Rise
"Hello Damaris! I'm sorry to hear that the captions in your Storyline course are not showing when published to Review 360 or your LMS. Wou..."
  • 4 months ago01/10/24 at 2:16 am (UTC)
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"Sure thing! I'll add you to the list to keep you posted with any updates regarding this request."
  • 4 months ago01/10/24 at 2:11 am (UTC)
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"Hi Sharrilyn! When publishing a course that you are collaborating on into Review 360, the published output will be posted on the owner's ..."
  • 4 months ago01/10/24 at 2:05 am (UTC)
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"Hello HC Ang! During the preview, you can most likely check what percentage you'd want to require your learners. Especially, if you're re..."
  • 4 months ago01/10/24 at 2:01 am (UTC)
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Angelo Cruz replied to the discussion How to publish a course to SharePoint
"Hi Maryam! Changing the file extension from .HTML to .ASPX won't work if the permissions are set incorrectly. Please see Trish Mckinney's..."
  • 4 months ago01/08/24 at 11:17 pm (UTC)
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"Hello Jonica! We'd love to help you with your concern. Please send us the details and/or share your Storyline file(s) including the links..."
  • 4 months ago01/08/24 at 10:03 pm (UTC)
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"You're welcome, Rebecca! Feel free to reach out to us by opening a support case here if you have any further questions or concerns. Have ..."
  • 4 months ago01/08/24 at 10:00 pm (UTC)
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"Hi Nick! I'm sorry to hear that you're encountering the same issue. I would suggest opening a support case here and including any files o..."
  • 4 months ago01/08/24 at 9:58 pm (UTC)
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"Hello Jessica! I don't believe you can track your Rise 360 courses published for web distribution in Sharepoint. You can check out the th..."
  • 4 months ago01/08/24 at 9:27 pm (UTC)
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"Hi Joel! The email should be coming from the sender "support@articulate.com". Can you check your Spam or Junk mail folder as well, just i..."
  • 4 months ago01/08/24 at 8:54 pm (UTC)
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Angelo Cruz replied to the discussion Traking a the link to a web page
"Hi Velasquez! Since the interaction occurs outside of Rise, there isn't a way to track the activity from the external web page. What type..."
  • 4 months ago01/08/24 at 8:49 pm (UTC)
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"Hello Cameron! I'm afraid we don't have an update about this yet. I'll be more than happy to add you to the list so that you'll get notif..."
  • 4 months ago01/05/24 at 10:00 pm (UTC)
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"Hi Neelima! You can check out Craig and Trish's suggestions in this forum post. They explained that changing the extension of index.html ..."
  • 4 months ago01/05/24 at 9:56 pm (UTC)
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Angelo Cruz replied to the discussion Merge Cells in Rise 360 columns
"I'm glad you were able to find the answer you were looking for, Lisa! Feel free to open a support case here in the future should you have..."
  • 4 months ago01/05/24 at 9:49 pm (UTC)
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Angelo Cruz replied to the discussion Rise 360 Review button for a quiz
"Sounds great, Lori! Have a good one!"
  • 4 months ago01/05/24 at 9:47 pm (UTC)
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"I'm glad to hear that, Patti! I hope that sorts out your concern with the completion. Feel free to reply if you have additional questions..."
  • 4 months ago01/05/24 at 9:46 pm (UTC)
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Angelo Cruz replied to the discussion Course does not fit screen
"Hi Enrico! Is 100% the recommended scaling for your particular display resolution? As you can see in my screenshot, I have the display re..."
  • 4 months ago01/05/24 at 9:43 pm (UTC)
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"Hello James! We don't currently offer this feature in Rise. Would you be willing to submit a request and let our developers know about yo..."
  • 4 months ago01/05/24 at 9:40 pm (UTC)
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Angelo Cruz replied to the discussion Narration Audio and Captioning in Rise
"Hello April! Thanks for reaching out. We are currently tracking requests for the ability to record and add audio or narration to any Rise..."
  • 4 months ago01/04/24 at 9:44 pm (UTC)