"That's awesome Phil! Thanks for sharing that. I know this will greatly help other community members looking for a different solution whil..."

"Hi Alyssa! I'm sorry to hear that you are encountering the same issue. Would you be willing to share your file(s) with us so that we can ..."

"Hi Lori! I just replied to your post here. Let me know if you have questions."

"Hello Lori! We don't currently offer a review feature in Rise. However, we are tracking requests for the ability for learners to review a..."

"Hi Christa! We don't support modifying published outputs or SCORM files to include quizzes. If you wish to add a quiz to your content, yo..."

"Thanks for sharing your voice towards this feature. I understand you wanted to be able to add a Knowledge Check Multiple Choice interacti..."

"Hi Lacretia! After publishing your course for the web, did you upload or host it in Google Drive? If so, try hosting your course with a d..."

"Hi Patti! Is this the same Rise course you're having issues with? If so, it appears that I've already received 100% completion as soon as..."

"Hi Matthew! Have you reached out to your LMS regarding your concern? We don't offer advice on customizing or modifying the published outp..."

"Hello Vanessa! I see you've submitted a support case as well and is being handled by my colleague Georvy, to which he has already respond..."

"Hello Bob! It appears that a fix was rolled out for some of the issues reported here. If you continue to encounter issues from your end, ..."

"Hi Kandice! Please feel free to open a support case with us here if you continue to encounter issues with your content. Our Enginee..."

"Hello Blandine! It appears that Phil's Storyline file is set as private. You can try to send him a message directly to request the file, ..."

"Hi Deidra! It looks like your email signature came through when you replied via email. You can remove that if needed by clicking ‘Edit’ b..."

"Hello Enrico! I understand your screen resolution is currently set to 3840x2160, is that correct? Have you tried playing with the display..."

"Hi Rebecca! Thanks for sharing that great tip! We appreciate the input. Let me just clarify that this is only applicable for Storyline 36..."

"Hi Cassie! I'm sorry to hear that your learners are encountering an issue when launching a course in your LMS. Since you mentioned that t..."

"Hi Jay! If you wish for your users to completely watch the video/recording the first time, do not tick the Allow Forward Seeking option. ..."

"Hi Colleen! I see that my colleague Lianne was able to help you with this concern. Feel free to reply to the email thread should you have..."

"Hi Jason! I'm not familiar with how the Uncanny tool works, but renaming the index file to story applies to different software (Storyline..."

"Hi Marie-Claude! There isn't an exact dimension or resolution to follow since the image will be cropped differently depending on the devi..."

"Hello Nikki! Technically, as long as the translation software generates an XLIFF version 1.2 file, it should be supported in Rise. Check ..."

"Hi Abhishek! I looked up your support case and my colleague Darwin had already replied to you (twice). Can you check your Spam or Junk ma..."

"Hi Itzel! You mentioned that your Microlearning course is passing completion in Moodle Cloud but not in Moodle. Have you tried enabling t..."

"Hi Kirsty! It looks like your email signature came through when you replied via email. You can remove that if needed by clicking ‘Edit’ b..."