"Thanks, David for sharing that update here. I'm glad working with our Support team through the various troubleshooting steps resulted in ..."

"Hi Steve, Thanks for reaching out here and I'm sorry you haven't been able to get in touch with our Sales team! I didn't find any open ca..."

"Hi Mhairi, I saw you also connected with my colleague, Philam, and he was able to share some additional info on how to keep your content ..."

"Hi Julie, I looked at the support case Simon filed, and it was recommended to enable LMS debug mode to confirm what information was being..."

"Hi Mark! Sorry for the delay in getting back to you here - but I saw you also reached out to our Support team. Great idea 🌟 I saw Fannie ..."

"Hi Nina, There are certain text elements in Rise that will default to Bold like a Heading or a Subheading. If you're seeing the&nbsp..."

"Hi Sheila, Creating a GIF is pretty simple, with lots of available free screen capture tools out there, so it's not natively built into R..."

"Hi Mary, Thanks for submitting a support case! Our team is taking a look and will follow up with you directly there. "

"Hi Denise, Our Support Team is ready and happy to help figure out what the issue was in the latest update - as it doesn't sound like some..."

"Hi Wendy, They'll need to be connected to the internet to transmit data to the LMS at time of completion - so you may want to suggest the..."

"Hi Yosi, I took a look at Jane's case and it appears it was related to some system settings she had specific to using a shared profile wi..."

"Glad to hear you got in Ahmed, but so sorry for the trouble! If you ever hit this roadblock again, please don't hesitate to reach out to ..."

"Hi Melissa, Yes, we updated our Articulate 360 trial duration to 30 days in December 2021. We’ve found that trial users have plenty..."

"Hi Carol, Glad Matthew was able to share how our responsive player works, and I did want to add a bit more insights since you also asked ..."

"Hi Jay! Are folks seeing that error accessing the Review 360 link or only when the web object loads? If it's limited to the web obj..."

"Hi Jeff, The ability to partially score a question isn't on our Articulate 360 roadmap yet, but you can see what's planned for the near t..."

"Thanks, Jim for clarifying. Currently, the player will only highlight the questions themselves in the menu when you choose to show the Sl..."

"Hi Max, It sounds like you're hoping for the audio to replay upon visiting a slide? I'd start by taking a look at your slide proper..."

"Hi Kier, It sounds like you've followed the steps here to download and install Peek 360 within your Mac environment? If it's still ..."

"Hi Rose, Thanks for sharing those additional insights. If you're having trouble with the quality of your screen recording, our Support Te..."

"Hi Martin, I'm sorry to hear you're still struggling with this issue. I looked into a few of the earlier Support cases linked to th..."

"Hi Bastien, Within Storyline 360 you can change the speed of a zoom region or even add a panning effect. Take a look at the user guide he..."

"Hi Shelley, You mentioned your LMS not allowing for external content or results, but are you unable to host your Storyline or Rise course..."

"Hi Nabendu, Glad you reached out here for help! Are you looking to set up a method for your learners to exit the course once displa..."

"Hi James, Glad you're able to use the good ol' copy/paste to get what you need - and as much as I enjoy a good mystery, I'd love to ..."