Joyce Hensen
Joyce Hensen
Instructional Designer at DSHS - Washington
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Joyce Hensen replied to the discussion Closed Captions flash bug
"Good morning.  I just used closed captioning for the first time.  I installed SL3 last week, so I know it's the most current version. I w..."
  • over 6 years ago01/09/18 at 4:16 pm (UTC)
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Joyce Hensen replied to the discussion SL2 Crashing repeatedly
"Looking forward to a FIX!"
  • over 6 years ago10/27/17 at 6:41 pm (UTC)
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Joyce Hensen replied to the discussion SL2 Crashing repeatedly
"No - That's not my experience.  I'm using "record mic" and recording directly into the SL2 file onto my hard drive. Problems sometimes be..."
  • over 6 years ago10/27/17 at 5:59 pm (UTC)
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Joyce Hensen replied to the discussion SL2 Crashing repeatedly
"My problems continue, too.  I must save after each change, or risk having a random crash.  There doesn't seem to be any consistency to wh..."
  • over 6 years ago10/27/17 at 4:14 pm (UTC)
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Joyce Hensen replied to the discussion SL2 Crashing repeatedly
"Since I have no control over my own computer security, a release with a fix would be necessary."
  • over 6 years ago10/13/17 at 8:10 pm (UTC)
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Joyce Hensen replied to the discussion SL2 Crashing repeatedly
"Looking forward to a resolution! In the meantime, save, save, save!!"
  • over 6 years ago10/11/17 at 10:19 pm (UTC)
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Joyce Hensen replied to the discussion SL2 Crashing repeatedly
"Thank you for the details, Jimmi.  I checked my event log and found that almost all of them are the one you mentioned.  Next step is to t..."
  • over 6 years ago10/10/17 at 10:41 pm (UTC)
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Joyce Hensen replied to the discussion SL2 Crashing repeatedly
"Yes. I did that this morning (after my last message).  It crashed again.  Today's file was one that was updated to SL2 from SL1.  I've e..."
  • over 6 years ago10/10/17 at 5:17 pm (UTC)
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Joyce Hensen replied to the discussion SL2 Crashing repeatedly
"I wish I could say that the problem stayed gone when I moved to a different file.  However, after I recorded narration into a new course,..."
  • over 6 years ago10/09/17 at 3:21 pm (UTC)
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Joyce Hensen replied to the discussion Considering SL3
"Thank you!"
  • over 6 years ago10/04/17 at 2:39 pm (UTC)
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Joyce Hensen replied to the discussion SL2 Crashing repeatedly
"Thanks for the suggestion.  At this point it does appear to only be this file.  I'm working another  and I'll see how it responds when I ..."
  • over 6 years ago10/03/17 at 4:14 pm (UTC)
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"Thanks for the suggestion, Zoya.  If I need to do this again, I'll check with my IT folks to see whether this is an allowed site. "
  • 7 years ago05/02/17 at 2:54 pm (UTC)
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Joyce Hensen replied to the discussion Duration inherrited from Presenter
"Thank you for the suggestions.  I did have Quizmaker files in the presenter course, although they didn't utilize a timer for answering qu..."
  • 7 years ago04/19/17 at 4:06 pm (UTC)
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Joyce Hensen replied to the discussion Duration inherrited from Presenter
"I have the same question.  I had to build the player for storyline to look like the one from presenter (since the presenter player wasn't..."
  • 7 years ago04/14/17 at 5:27 pm (UTC)
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Joyce Hensen replied to the discussion Can you copy a Zoom Region?
"I'm sure I've made that request before.  Maybe more voices will move it up on the programing priority list!"
  • 7 years ago03/30/17 at 2:35 pm (UTC)
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Joyce Hensen replied to the discussion Can you copy a Zoom Region?
"Another option that works is to duplicate the entire slide, then put your new content under the saved zoom area."
  • 7 years ago03/29/17 at 4:24 pm (UTC)
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Joyce Hensen replied to the discussion Storyline File Icon Missing After Update
"Interesting!  I found the icon there, as well.  Several actually - it looks like there is one for each update. 7/25/2016 is my most recen..."
  • over 7 years ago08/19/16 at 5:17 pm (UTC)
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Joyce Hensen replied to the discussion Storyline File Icon Missing After Update
"It's definitely on every SL file: new, old (files dating back to 2012) or updated.  Templates also look odd... like a blank piece of pape..."
  • almost 8 years ago08/01/16 at 4:01 pm (UTC)
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"Thanks guys!  I hadn't thought of the lightbox.  I'll give that a try.  A co-worker built the other course, so importing those slides suc..."
  • almost 8 years ago07/06/16 at 2:38 pm (UTC)
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Joyce Hensen replied to the discussion Receiving feedback from clients/SME's
"I use a similar technique (with a similar form), but have recently found that I save a LOT of time by getting script approval first.  Onc..."
  • 8 years ago03/28/16 at 10:15 pm (UTC)
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"My IT changed a registry setting and it appears to be working again. It definitely was related to specific tasks and continued to be a p..."
  • 8 years ago02/16/16 at 7:43 pm (UTC)
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Joyce Hensen replied to the discussion Help - Quizmaker Problems
"Thank you.  We did all of the other steps suggested in Christie's message and got it to work.  We'll see what happens when the next Flash..."
  • over 8 years ago01/14/16 at 3:48 pm (UTC)
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Joyce Hensen replied to the discussion Help - Quizmaker Problems
"I'm also having issues with attempting to update a Quizmaker 13 file that is part of a Presenter 13 file.  The slide presents the quiz si..."
  • over 8 years ago01/07/16 at 10:38 pm (UTC)
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Joyce Hensen replied to the discussion Seattle E-Learning/Articulate User Group
"Do you have a tentative time and location yet?  "
  • over 8 years ago10/21/15 at 7:46 pm (UTC)
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Joyce Hensen replied to the discussion SL2 Right-Click Trigger Fails
"I get that, Ashley, but it's always tricky to replace a course that is "working" with something that might not work.  That was my hesitat..."
  • over 8 years ago09/16/15 at 6:06 pm (UTC)