"Hello, Diseñador! A few moths ago, we introduced Export as PDF to Rise! Take a look at Arlyn's post on it here.  You can also find instr..."

"UPDATE: We've now created a tool that lets you mass update existing courses without republishing them. Currently, the updater works on St..."

"Thanks for the question, Daniel! Yes, the privacy opt-out applies to both Storyline and Studio, and Rise courses are not collecting any ..."

"Good Afternoon, bsi el. We currently collect the following analytics on browser/device usage: Browser and Browser Version OS and OS ..."

"Really sorry for the trouble, Jerimy! The big difference between Rise and Storyline is that Rise produces pure HTML5 output, whereas Sto..."

"James and Ashley: If you're launching your published output in an LMS, my original instructions are inadequate, and I've updated them ac..."

"Hi, Daniel. If you're publishing Presenter output targeted for the Web: For HTML5 output, set suppressAnalytics=true within present..."

"Hi, June. Currently, Articulate 360 (which includes Presenter 360, Quizmaker 360, and Engage 360) relies on Flash for authoring. We’re c..."

"Great question, Glenda! We take security seriously at Articulate. We understand how important data protection is to our customers and we..."

"Hello, Seventy One! Thanks for letting us know where our communication is unclear.  We'll take a look at improving the language in our E..."

"Hi, Thomas. You're correct that only analytics on browser/device usage is sent to the metrics endpoint.  Knowing this information helps ..."

"Hi again, Jen. While it's possible that there is room for improvement within our main.bundle.js file, it seems odd that (1) this works f..."

"A quick update:  Since the original release of Chrome 66 effectively broke a lot of web content, (such as e-learning courses with audio i..."

"Recently some common browsers, including Chrome and Safari, have started blocking auto-play of audio and video content on the sites ..."

"Hi again, Paul. My description above is what I would expect to happen in any version of Storyline 360 content prior to Update 15. Here'..."

"Good Morning, Paul! In the scenario you described, does the first slide contain audio? If the first slide contains audio, based on Chro..."

"That's exactly what we needed, Jennifer.  Thank you! Here's what I can see: On Line 473 (at 10:13 AM today), the course told the LMS ..."

"Hi again, Jennifer. Here's a quick Peek at how to do that.  If you have any trouble, please don't hesitate to reach out to our support t..."

"Hi, Jennifer! If you can enable LMS Debug Mode in your Rise course, the course will generate a log that describes all communication betw..."

"Ken, here's what I see in the Chrome DevTools Console when I launch the URL you provided: Your web server is reporting a 404 error for..."

"Thanks, Ken.  I see your Case Number 01349717, and I'll be taking a peek at your URL personally. Have a great day!"

"That's a stumper, Ken. If you're able to share the URL to your published Rise output on your Web Server, we might be able to diagnose th..."

"So glad to hear it, Brian.  Have a great day!"

"Sorry for the trouble, Ken! Rise content depends on .woff (Web Open Font Format) files to display fonts in Rise, and it's possible that ..."

"Hi, all. We try not to share old builds publicly since they undo lots of bug fixes and new features.  If you need to revert to an earlie..."