"Hey Joe.  Thanks for the response. I just wanted to clarify by fact of life I meant that is what is currently possible within the techni..."

"Hi Joseph.  Thanks for taking the time to respond regarding the functionality of web objects and videos. The behavior that is noted in t..."

"Hi Matt.  We do have instances of Saba 5.5 and 7.2 we test in. I have personally worked with Saba's support in the past and I did not ha..."

"We are going to document this behavior for folks who encounter this in the future. Thanks for the find and your solution!"

"Hey Kevin.  I could replicate your issue and I was able to resolve it simply by downloading and running the latest Storyline 2 installer..."

"Hi Joseph.  We have a dedicated team focused on HTML5 as well as dedicated teams focused on playback via the Articulate Mobile Player. W..."

"Hi Thomas.  We have chosen to move away from using the API because they can simply change it at anytime and we can't control that. This ..."

"Hi Lee.  If you are having an issue with inserting web objects as outlined here for Storyline 2 and here for Presenter, please submit a ..."

"Hi Jeff. My name is Justin Wilcox and I am the Director of Technical Support here at Articulate. I apologize for the difficulty here. Our..."

"Hi Thomas.  Thanks for the response and I do understand that this is frustrating. We did post this issue to Google here as you noted and..."

"Hi Alex.  The instructions here are slightly different so I would try this: 1) Go to Start > Search, and search for the following fi..."

"Hi Dave.  My first suggestion would be to test your content in SCORM Cloud here and see if you can reproduce the behavior. If you can, I..."

"Hi Dave. Can you confirm if the course was marked as Passed or Failed? A course could be considered Complete if you Failed. Often a Fail..."

"Hi Thomas.  I apologize for the difficulty here. We do provide 24/7 technical support, however not all teams work 24/7. That means if yo..."

"Hi Joseph. This is certainly something we can take into consideration."

"Hi Joseph. I wanted to let you know that Steve is correct that we do have processes in place that keeps us in constant communication wit..."

"Hi Carolyn. In Step 5 of this tutorial, make sure you are setting your Reporting Options -> LMS Options to Passed/Incomplete or Compl..."

"Hi David.  I definitely hear you about being able to see the status of feature requests. This is something we have discussed quite frequ..."

"Thanks for the feedback Mehdi. I can't personally give you specific reasons as I am on the technical support side of things. I do know th..."

"Hi guys. We have not ruled out having a public feature request page but we currently do not. Feature requests are reviewed by members of ..."

"Hi Ben. Screenr is not actively being developed so if you have an issue with using Screenr, I would suggest finding an alternate solutio..."

"AnDrew Hopkins said: I share some of the same feelings that most of the other people on this thread are expressing. I'm curious if Articu..."

"Hi Tiffany. Great question! The simplest method would probably to use tempshare as outlined in this article."

"Hi Karl. It looks like Sarah Schenone was able to help you out and I apologize for the confusion on the upgrading process."

"Karl Gunter said: Justin Wilcox said: Hi Julie. Thanks for the comments and sorry to hear that you are disappointed. The pricing for S..."