Justin Wilcox
Justin Wilcox
Activity
Justin Wilcox replied to the discussion Bookcase in LMS
"Hi Sarah.  Unfortunately I am not familiar with Taleo and I know we don't have this internally for testing purposes. You may want to rea..."
  • over 8 years ago10/05/15 at 6:50 pm (UTC)
Activity
Justin Wilcox replied to the discussion What makes published SWF files large?
"Hi Andrew.  The number of SWF files used to generate Storyline content will be dependent upon a variety of factors. The good news is tha..."
  • over 8 years ago10/05/15 at 6:43 pm (UTC)
Activity
Justin Wilcox replied to the discussion LMS + Amazon S3 or Microsoft Azure
"Hi Leslie.  Articulate Storyline 2 allows you to add a video from a website using simple embed code. Depending on what video you are add..."
  • over 8 years ago10/05/15 at 6:37 pm (UTC)
Activity
"Hi Robin.  You may want to take a look at our Articulate For Good initiative and see if it is something that would apply to your situati..."
  • over 8 years ago10/05/15 at 6:27 pm (UTC)
Activity
"Hi Nikol.  It looks like you have everything set up correctly so what I would suggest doing is making sure that your project files are l..."
  • over 8 years ago10/05/15 at 6:18 pm (UTC)
Activity
Justin Wilcox replied to the discussion Changing the effect Quiz
"Hi Marcelo. If I understand your question correctly, yes, it is possible to specify the number of attempts for individual question. You c..."
  • over 8 years ago10/05/15 at 6:11 pm (UTC)
Activity
"Hi Dave. I do not believe that the elements you note are required in an imsmanifest.xml file. I just did a quick publish for SCORM 2004,..."
  • over 8 years ago10/05/15 at 6:07 pm (UTC)
Activity
"Hi Steven.  Thanks for providing such a detailed description of the issue. Would you be able to share your .story file and published out..."
  • over 8 years ago10/05/15 at 5:48 pm (UTC)
Activity
"Hi Leslie. We will be happy to take a look at your project. Did you try following the steps here to see if they resolve your issue? http..."
  • over 8 years ago10/02/15 at 3:00 pm (UTC)
Activity
"Hi Bob. Can you check this page to confirm that you have Flash Player for Internet Explorer installed and that it is working as expected..."
  • over 8 years ago09/24/15 at 7:41 pm (UTC)
Activity
Justin Wilcox replied to the discussion Problem with states names and langage
"Hi Jan.  Thanks for getting back to us. Update 7 was primarily to address iOS 9 issues so we needed to limit what else we included in Up..."
  • over 8 years ago09/21/15 at 2:06 pm (UTC)
Activity
Justin Wilcox replied to the discussion Articulate Presenter Not Listed in Add-Ins
"Hi Valerie.  Sorry to hear about the difficulty. I would suggest following the steps outlined in this article. If those steps don't addr..."
  • over 8 years ago09/18/15 at 7:58 pm (UTC)
Activity
Justin Wilcox replied to the discussion audio recordings: Audacity vs. in-line AS
"Hi Jonathan.  Sorry for the late response. I would definitely lean towards allowing the voice actor to use their preferred method of rec..."
  • over 8 years ago09/18/15 at 7:53 pm (UTC)
Activity
Justin Wilcox replied to the discussion Support for a Platinum Member
"The Platinum Membership Plan allows you to submit a priority case via email. The form looks the same as the regular contact form but we k..."
  • over 8 years ago09/17/15 at 3:35 pm (UTC)
Activity
Justin Wilcox replied to the discussion Support for a Platinum Member
"Hi Matthew.  The chat is available on the page you go to when you click that link. You can also submit a priority case via email as well. "
  • over 8 years ago09/17/15 at 3:29 pm (UTC)
Activity
Justin Wilcox replied to the discussion Studio 13 Sound Editor issues
"Hi Paul.  Sorry to hear about the difficulties using the sound editor. I took a look at your case and I will be following up with you vi..."
  • over 8 years ago09/11/15 at 4:41 pm (UTC)
Activity
Justin Wilcox replied to the discussion Audio and Video Encoding
"Hi Harri. How the software converts audio and video is proprietary information. Why are they requesting this information? Are they having..."
  • over 8 years ago09/08/15 at 7:51 pm (UTC)
Activity
Justin Wilcox replied to the discussion Animated GIF playback
"Hi Tim.  The issue with animated GIF files is a known issue. Based on the status it does appear that this is an issue we will try to add..."
  • over 8 years ago09/08/15 at 5:43 pm (UTC)
Activity
"I am currently separated from my tablet but I can test later today. "
  • over 8 years ago09/04/15 at 6:40 pm (UTC)
Activity
Justin Wilcox replied to the discussion Help locating survey files in our LMS
"Hi Miriam.  You can track a survey in Presenter by making sure you select the specific survey you want to capture the results from: You ..."
  • over 8 years ago08/26/15 at 6:24 pm (UTC)
Activity
Justin Wilcox replied to the discussion Is there a limit to AICC course length
"Hi Wendy. Rustici software has a moodle integration that allows you to use SCORM 2004 content which would likely resolve your issue with ..."
  • over 8 years ago08/21/15 at 7:23 pm (UTC)
Activity
"Hi Tom.  Playback is supported in that environment. That is what I currently use without issue. Are you making sure to view the content ..."
  • over 8 years ago08/21/15 at 3:23 pm (UTC)
Activity
"Vous pouvez aussi envisager de mettre à jour votre version de Storyline à la dernière version ."
  • over 8 years ago08/20/15 at 4:56 pm (UTC)
Activity
"Hi Kevin. Sorry to hear about the difficulties. My first thought would be to do the following: Completely remove the update from your ..."
  • over 8 years ago08/20/15 at 4:35 pm (UTC)
Activity
Justin Wilcox replied to the discussion Large Video Files and Bigger Render Times
"I hear you. Trust me that we have had many lively discussions about what you mentioned and there will definitely be a few more but we hav..."
  • almost 9 years ago08/12/15 at 6:14 pm (UTC)