Karl Muller
Instructional Designer, eLearning Developer, and LMS Administrator
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Canada
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Karl Muller replied to the discussion Inserting template gets stuck every time?
"Hi Josh,
I just discovered that the Delete button is no longer showing up for me either. I checked Chrome which I normally use and E..."
- over 2 years ago01/13/22 at 6:56 pm (UTC)
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Karl Muller replied to the discussion Video file size limit in Rise 360?
"Hi Karen,
See https://articulate.com/support/article/Rise-Maximum-File-Size-for-Each-Media-File-Is-5-GB "
- over 2 years ago01/13/22 at 6:24 pm (UTC)
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Karl Muller replied to the discussion Inserting template gets stuck every time?
"Hi Josh,
While Cancel does not work, the Delete button on the right does work. Click delete and recreate the block.
I've found that once ..."
- over 2 years ago01/13/22 at 6:04 pm (UTC)
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Karl Muller replied to the discussion Bye message upon exiting course
"Whether or not the bye page appears is totally dependent on the LMS. "
- over 2 years ago01/13/22 at 5:09 pm (UTC)
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Karl Muller replied to the discussion Help! Rise accessibility concerns.
"https://articulate.com/support/article/Articulate-360-FAQs-Accessibility "
- over 2 years ago01/13/22 at 5:06 pm (UTC)
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Karl Muller replied to the discussion Bye message upon exiting course
"Hi Ann,
The 'Bye' message page is required by some Learning Management Systems.
Although the 'Bye' message page is uploaded to our L..."
- over 2 years ago01/13/22 at 5:01 pm (UTC)
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Karl Muller replied to the discussion Resets Learners progress
"It sounds like these course have Review Mode turned on.
Most Learning Management Systems consider a course to be in review mode when atte..."
- over 2 years ago01/13/22 at 4:28 pm (UTC)
Activity
Karl Muller replied to the discussion Question feedback difficult for learners to read - solutions?
"Hi Kevin,
All of the text formatting options are available for Quiz feedback text.
You can't change the font, but you can make the text l..."
- over 2 years ago01/13/22 at 3:31 pm (UTC)
Activity
Karl Muller replied to the discussion Delete or Edit a section in my lesson
"The default bicycle image shown in your screenshot."
- over 2 years ago01/13/22 at 3:49 am (UTC)
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Karl Muller replied to the discussion Delete or Edit a section in my lesson
"Hi Jane,
Is your browser zoom settings set to 100%?
If you move the mouse cursor over the default bicycle image, do the icons pop-up?"
- over 2 years ago01/13/22 at 3:43 am (UTC)
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Karl Muller replied to the discussion Delete or Edit a section in my lesson
"Hi Jane,
Which browser are you using?"
- over 2 years ago01/13/22 at 3:33 am (UTC)
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Karl Muller replied to the discussion Restore Rise course from version history in Review
"Hi Jennifer,
It should be possible to retrieve your deleted course.
Whoever was the Course Owner of the deleted course, should go to thei..."
- over 2 years ago01/13/22 at 3:21 am (UTC)
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Karl Muller replied to the discussion import course to rise
"Hi Andrew,
It's not possible import a SCORM package into Rise for editing purposes."
- over 2 years ago01/12/22 at 11:07 pm (UTC)
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Karl Muller replied to the discussion Possible to edit Quiz result slide in Rise?
"Hi Nick,
Only the course owner can access the Labels page."
- over 2 years ago01/12/22 at 8:06 pm (UTC)
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Karl Muller replied to the discussion [Rise 360] Question Data from Storyline Block (QUIZ) not being Submitted to LMS?
"Hi,
Quizzes within a Storyline block imbedded in a Rise course do not report question-by-question data to the LMS."
- over 2 years ago01/12/22 at 7:51 pm (UTC)
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Karl Muller replied to the discussion Possible to edit Quiz result slide in Rise?
"Hi Nick,
You can change the text for the bottom button on the Labels page."
- over 2 years ago01/12/22 at 7:48 pm (UTC)
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Karl Muller replied to the discussion Translate labels in Scenario template
"Hi Jaya,
If you open the Label set for your course, you will find there is a section related to Scenario type blocks.
You can change the ..."
- over 2 years ago01/12/22 at 6:20 pm (UTC)
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Karl Muller replied to the discussion rise courses
"Hi Beth,
Rise was down but should be operational again now."
- over 2 years ago01/12/22 at 6:06 pm (UTC)
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Karl Muller replied to the discussion Rise down?
"Rise 360: Errors when viewing Rise 360 dashboard and course Share links Investigating - When accessing Rise 360, or trying to view a Shar..."
- over 2 years ago01/12/22 at 5:16 pm (UTC)
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Karl Muller replied to the discussion Error when loading course into LMS
"Hi Tamara,
This could be caused by a PDF with a very long name, or using special characters in the file name,"
- over 2 years ago01/12/22 at 4:58 pm (UTC)
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Karl Muller replied to the discussion Is Rise down?
"Rise 360: Errors when viewing Rise 360 dashboard and course Share links Investigating - When accessing Rise 360, or trying to view a Shar..."
- over 2 years ago01/12/22 at 4:48 pm (UTC)
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Karl Muller replied to the discussion Articulate Rise Won't Load
"Rise 360: Errors when viewing Rise 360 dashboard and course Share links Investigating - When accessing Rise 360, or trying to view a Shar..."
- over 2 years ago01/12/22 at 4:46 pm (UTC)
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Karl Muller replied to the discussion Articulate DIG DEEPER. RISE Failed during big Training Initiatve
"Rise 360: Errors when viewing Rise 360 dashboard and course Share Investigating - When accessing Rise 360, or trying to view a Share link..."
- over 2 years ago01/12/22 at 4:32 pm (UTC)
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Karl Muller replied to the discussion Rise is Down
"Hi Becky,
Go to https://www.articulatestatus.com/ and subscribe for updates.
You will get an email when Rise is back up."
- over 2 years ago01/12/22 at 4:20 pm (UTC)
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Karl Muller replied to the discussion Rise site not loading - no courses appearing
"Rise 360: Errors when viewing Rise 360 dashboard and course Share links Investigating - When accessing Rise 360, or trying to view a Shar..."
- over 2 years ago01/12/22 at 4:18 pm (UTC)