Karl Muller
Karl Muller
Instructional Designer, eLearning Developer, and LMS Administrator
  • Canada
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"Hi, Yes it s possible. Go to the Rise dashboard where it shows the name of your course. Move the cursor all the way to the right to where..."
  • over 3 years ago02/02/21 at 3:15 pm (UTC)
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Karl Muller replied to the discussion iFrame Code not working in Rise
"Hi Katie, Some web sites do not allow iframe linking."
  • over 3 years ago02/02/21 at 3:03 pm (UTC)
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Karl Muller replied to the discussion YouTube Video Clip
"Hi Megan, Yes this i possible. You need to add a starting point and ending point in seconds as shown below. "
  • over 3 years ago02/01/21 at 8:53 pm (UTC)
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Karl Muller replied to the discussion copy and paste images
"Hi Deborah, Create a new image block of which there are 4 different types. Once you have created an image block, you will see the default..."
  • over 3 years ago01/29/21 at 8:36 pm (UTC)
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"Hi Kurt, Do you have duplicate answers in your matching question? All matches need to be 100% unique. A screenshot of the question would ..."
  • over 3 years ago01/29/21 at 3:27 pm (UTC)
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Karl Muller replied to the discussion Can't Edit Table in Rise
"Hi Millie, Click inside the column you want to delete. Then click on the column tool (3 vertical lines), and select Delete column."
  • over 3 years ago01/28/21 at 3:51 am (UTC)
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"Rise does not have a utility to import text and graphics from a Word document. Your current copy and paste process is the only available ..."
  • over 3 years ago01/28/21 at 12:29 am (UTC)
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Karl Muller replied to the discussion Color of Marker Style
"Hi Lona, Yes, all markers on the image need to be the same color."
  • over 3 years ago01/27/21 at 6:52 pm (UTC)
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Karl Muller replied to the discussion How do you backup your Rise content?
"Hi Kevin, There is no functionality that will allow you to back up a Rise course in an editable format."
  • over 3 years ago01/27/21 at 4:47 pm (UTC)
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"Hi Ed, There are no global font settings that apply to an entire Rise course. Would be great if there was :-)"
  • over 3 years ago01/27/21 at 4:29 pm (UTC)
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Karl Muller replied to the discussion Building a course for a client
"Hi Cheryl, If your client has an Articulate 360 account, you can send them a copy of the final version of the Rise course by email. They ..."
  • over 3 years ago01/27/21 at 4:27 pm (UTC)
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Karl Muller replied to the discussion How to validate a storyboard
"Hi Julie, Certainly sounds familiar. Some clients simply want us to copy and paste existing documentation and call it training. So they g..."
  • over 3 years ago01/26/21 at 5:16 pm (UTC)
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"Hi, "Send a copy" is used when the original version of the course needs to remain unchanged. For example, a Rise course developed b..."
  • over 3 years ago01/26/21 at 4:42 pm (UTC)
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Karl Muller replied to the discussion Translating RISE labels
"Hi Sian, Welcome to the forums. All courses that belong to the same owner will by default use the same label set. If you change the defau..."
  • over 3 years ago01/26/21 at 3:11 pm (UTC)
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"Hi Kevin, Unfortunately there is no way to get your deleted blocks back."
  • over 3 years ago01/25/21 at 5:45 pm (UTC)
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"Hi Brian, If both your organization and your vendor have Articulate 360 teams accounts, then the vendor can make anyone in your orga..."
  • over 3 years ago01/25/21 at 3:15 pm (UTC)
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Karl Muller replied to the discussion Publishing Blocks
"Hi Chris, The only option in Rise is to publish the entire course."
  • over 3 years ago01/25/21 at 3:12 pm (UTC)
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"While editing the block, simply click on the image to add a new hotspot button."
  • over 3 years ago01/25/21 at 3:09 pm (UTC)
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"Hi Paul, Yes it is possible to combine your 5 course into one Rise course. Choose one of your 5 Rise courses to become the "master" cours..."
  • over 3 years ago01/22/21 at 3:35 am (UTC)
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"Hi Mary-Lynne, Press Enter after you have typed your text and the other options will appear."
  • over 3 years ago01/21/21 at 11:00 pm (UTC)
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"Hi Chris, Rise tracks all of the information your client requires, but the data needs to be sent to a LMS to be captured and processed. T..."
  • over 3 years ago01/21/21 at 6:43 pm (UTC)
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Karl Muller replied to the discussion Change size buttons
"Hi, Rise does not provide a way to change button sizes."
  • over 3 years ago01/21/21 at 4:53 pm (UTC)
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Karl Muller replied to the discussion Display problem in Rise 360
"Hi, Which LMS are you using? Does this happen to all users? When it comes to missing blocks, is it always exactly the same blocks that ar..."
  • over 3 years ago01/21/21 at 4:38 pm (UTC)
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"Hi, The answers in a matching question need to be unique."
  • over 3 years ago01/20/21 at 3:49 pm (UTC)
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"Hi Amy, Rise has a feature that allows you add other team members a course collaborators. That will allow them to edit the courses. See&n..."
  • over 3 years ago01/20/21 at 3:47 pm (UTC)