"Hi there, Tom! While editing the report.html file is outside our wheelhouse, we're happy to point you in the rig..."

"Hi there, Jessica! I'm so sorry this bug is impacting your work. We're on it, and assuming the final testing phase goes well, a fix ..."

"Hi there, Scot! That's a great question, and I'm happy to clarify. We simplified the HTML5 published output in Storyline 360 builds ..."

"Greetings, Graham! Great call to also open a case with our Engineers for this! I see Christopher recently asked ..."

"Hi, Sue. I haven't seen that error before, and I'm glad you reached out for help! A quick search shows that error might b..."

"Hi, Alli! Thanks for checking in, and I'm sorry this bug is affecting your projects. We haven't fixed it in Storyline yet, but ..."

"Hi, Thomas! I appreciate you sharing those clues, and I'm sorry for the trouble. This matches an open issue in Storyline wher..."

"Hi Danielle, I appreciate you raising this and would love to help. Note: In Storyline 360 Update 47, we rearranged the player contro..."

"Hello, Elizabeth! I'm happy to look into the button behavior with you! First, let me gather a few more clues: Does the problem appe..."

"Hello, Shayne! Right now, Storyline 360 courses work with the latest versions of NVDA, JAWS, VoiceOver, and TalkBack in these&n..."

"Hello, Richard! I'm sorry that the bug Leslie shares above is still open in Storyline 360. If anything changes, ..."

"Hello, Hideki! Thanks for writing in, and that's a great question. I can't wait to see what folks will recommend, but here..."

"Hello, w. That's a great question! The modern player is exclusive to Storyline 360. You can open Storyline 360 project files that use the..."

"Hi there, Bob! I appreciate you connecting with our Support team, where it looks like this bug is the culprit: Exporting to Wor..."

"Hi there, Heather! I see you and Darwin are already troubleshooting to get to the root of the missing audio. Great move to..."

"Hi there, Heather! That's a great question. We've got these best practices and articles for working with high-quality audio: Storyline 3..."

"Happy first post and excellent question, Joey! Right now, there isn't a built-in way to display the point value of each question on the q..."

"Greetings, Beatrice! Thanks for raising this, and I appreciate you sharing a file with our Support team. It looks like you and Darwin iso..."

"Hi, Melissa. Thanks for reaching out! I see you've got a great conversation going with Cleo on our Support team. Be s..."

"Hi Erin, Thanks for walking us through the problem! Correcting misplaced objects is frustrating, and I'd love to help you ..."

"Hi, Candice. Let's troubleshoot this together! First, I'm having trouble recreating the problem in Storyline 360 Update 48. The..."

"Hi there, Jessica! I'm sorry to hear that and would love to help you find a fix. Referencing Seth's case, we recommended the followi..."

"Hi, Brent. We'd love to help you find the culprit! I responded to your other post over here, so let's continue there!"

"Hi there, Brent! Thanks for sharing the published output with us. We're happy to explore further! In addition to that package, would you ..."

"Hi there, Natalie! I'm sorry you ran into this bug, and that's a great question. After going through the repair steps, the cras..."