Lauren Connelly
Lauren Connelly Staff
Supervisor, Customer Happiness Team at Articulate
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Lauren Connelly replied to the discussion Drag and Drop for a workstation quiz question
"Hello James! If you're still looking for a specific question type, I'd recommend looking at this article that breaks down how to choose a..."
  • over 3 years ago02/05/21 at 7:28 pm (UTC)
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"Hello Teresa! Great question! By default, only one marker will be open at a time. I've created a similar interaction using shapes and sta..."
  • over 3 years ago02/05/21 at 7:24 pm (UTC)
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Lauren Connelly replied to the discussion Text form - strange look
"Hello Heinz! I appreciate your help in troubleshooting this issue with us! This is what I'm seeing on my end. Link I noti..."
  • over 3 years ago02/05/21 at 3:05 pm (UTC)
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"Hello Yee! Great question! You can read all about Modern Text Rendering here. Turning off "Use Modern Text" gives the author fu..."
  • over 3 years ago02/05/21 at 2:54 pm (UTC)
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Lauren Connelly replied to the discussion Engage interactions in '13
"Hi Tracey! We're happy to help! I've replied to your post in this discussion. We'll continue the conversation in that thread to..."
  • over 3 years ago02/05/21 at 2:41 pm (UTC)
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Lauren Connelly replied to the discussion Restricting Navigation in Engage Interactions
"Hi Tracey! We haven't changed this setting in Engage 360. It sounds like using Storyline 360 might work better for what you're looking to..."
  • over 3 years ago02/05/21 at 2:38 pm (UTC)
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"Hello Brian! Great question! It looks like you'll need a Review Layer with a rectangle covering the slide's bottom portion. I've walked y..."
  • over 3 years ago02/05/21 at 2:33 pm (UTC)
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Lauren Connelly replied to the discussion Using Content Library in Browser
"Hello Carla! The Content Library assets are available for download in Storyline 360 and Studio 360. You can add assets from the Content L..."
  • over 3 years ago02/05/21 at 1:59 pm (UTC)
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Lauren Connelly replied to the discussion Video Control Pause button issue
"Hi Jennifer! I'm happy to help! It sounds like the slide is moving to the next slide when the timeline ends rather than when the media co..."
  • over 3 years ago02/05/21 at 1:51 pm (UTC)
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Lauren Connelly replied to the discussion Preview arrow not working in Timeline view
"Hello Lisa! We are happy to help! Which version of Storyline are you using? It sounds like this issue isn't consistent in the project you..."
  • over 3 years ago02/05/21 at 1:46 pm (UTC)
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Lauren Connelly replied to the discussion Multiple correct drop areas, 2 attempts
"Hello Pam! Thank you for sharing your file with us! I'd like our Support Engineers to step in to offer their expertise with your project,..."
  • over 3 years ago02/05/21 at 1:42 pm (UTC)
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"Hello Ann! We're happy to help! It looks like there are a variety of setups that can cause this issue in a course. I'd recommend reaching..."
  • over 3 years ago02/05/21 at 1:11 pm (UTC)
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Lauren Connelly replied to the discussion SCORM score reporting
"Hi erick! I see that you're working with my teammate, Jan, in a case! I'm so glad you did, as this seems like an issue we'd like to work ..."
  • over 3 years ago02/04/21 at 9:06 pm (UTC)
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"Hi Lisa! We're happy to help! I saw that you posted here as well about software simulations. I've opened a support case on your behalf. I..."
  • over 3 years ago02/04/21 at 8:45 pm (UTC)
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Lauren Connelly replied to the discussion Drag and drop in a software simulation
"Hello Lisa! We're happy to help! It sounds like the screen recording captured the drag and drop simulation, but the learner can only inte..."
  • over 3 years ago02/04/21 at 8:37 pm (UTC)
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Lauren Connelly replied to the discussion Replacing a Screen Capture
"Hello TeresaJ! I'm happy to help! There isn't currently a way to replace the screen capture, but you can insert the screen recording from..."
  • over 3 years ago02/04/21 at 8:31 pm (UTC)
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Lauren Connelly replied to the discussion Resources text not translating
"Hello Steve! Thank you for sharing a screenshot! The specific text in the Resources that you're referring to isn't included in the Text L..."
  • over 3 years ago02/04/21 at 8:25 pm (UTC)
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"Hi Eric! Thank you for bringing this up! I see that we've logged this as a software bug where the trigger "When the user presses" isn't d..."
  • over 3 years ago02/04/21 at 3:01 pm (UTC)
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Lauren Connelly replied to the discussion Course Completion Status in LMS
"Hi Dianne! I'm happy to help! Which reporting option are you using when publishing your course? It's hard to determine what mi..."
  • over 3 years ago02/04/21 at 2:49 pm (UTC)
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Lauren Connelly replied to the discussion Custom Button State Not Triggered
"Hi Jeff! When in a time crunch, I'd suggest connecting with a Support Engineer to work with you quickly to find a fix. I'..."
  • over 3 years ago02/04/21 at 2:39 pm (UTC)
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Lauren Connelly replied to the discussion Move the end of timeline
"Hello Eric! We did release the conditional seekbar in the Modern Player for Storyline 360 in Update 21. My teammate, Katie, shared more d..."
  • over 3 years ago02/04/21 at 2:35 pm (UTC)
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Lauren Connelly replied to the discussion Cuenta
"Hola Gonzalo! Projects are saved to your workstation rather than Storyline 360 itself. I'd recommend making a copy of the project to a sh..."
  • over 3 years ago02/04/21 at 2:33 pm (UTC)
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Lauren Connelly replied to the discussion Storyline360 Error Message
"Hi Nels! I'm happy to help! I'd recommend making a copy of the project using a different name, and then opening the file in Storyline 360..."
  • over 3 years ago02/04/21 at 2:25 pm (UTC)
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"Hi Andrew! Do you know if the error message is coming from your client's LMS only? Have they tried uploading to a web server or diff..."
  • over 3 years ago02/04/21 at 2:24 pm (UTC)
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Lauren Connelly replied to the discussion How to use "all caps" in the master slide
"Hi Megan! Thanks for checking in! Our team is currently prioritizing other bug fixes for upcoming releases, so I don't have a timeline to..."
  • over 3 years ago02/04/21 at 2:16 pm (UTC)