Luke Benfield
Luke Benfield
Senior Instructional Designer at naviHealth
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Luke Benfield replied to the discussion Modern Player and Closed Captions
"Ah found it. In case anyone has a similar question - I had to bump the player font size to 200% to get the size to where I needed it. Fo..."
  • almost 6 years ago06/01/18 at 3:03 pm (UTC)
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Luke Benfield replied to the discussion Labeled Graphic Fade Lines Issue
"Thanks for the update Cass. The release notes indicate that this fix only applies to Edge. Does the fix now apply to Chrome and IE as we..."
  • almost 6 years ago05/31/18 at 7:38 pm (UTC)
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Luke Benfield replied to the discussion Storyline 360 failed to install
"Hi everyone, I was having this issue with the same error code. Was working with Articulate Support and following their steps, with no lu..."
  • almost 6 years ago05/30/18 at 5:03 pm (UTC)
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Luke Benfield replied to the discussion Send an Email Within Rise
"Thank you Ashley! This is great news."
  • almost 6 years ago05/02/18 at 8:34 pm (UTC)
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Luke Benfield replied to the discussion Versioning videos in Articulate Review
"Agree. The timestamp functionality is great for feedback. The ability to upload future videos based on that feedback seems like a no brai..."
  • almost 6 years ago05/01/18 at 3:11 pm (UTC)
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Luke Benfield replied to the discussion Versioning videos in Articulate Review
"Echoing this request to upload multiple versions of the same video, just like you would do with courses."
  • almost 6 years ago05/01/18 at 2:53 pm (UTC)
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Luke Benfield replied to the discussion Join an Articulate User Group
"Good morning, Our Nashville user group has been running strong for the past year or so. We have had 30+ individuals attend meetings over..."
  • 6 years ago04/10/18 at 2:16 pm (UTC)
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Luke Benfield replied to the discussion Labeled Graphic Fade Lines Issue
"Thanks Alyssa. I did submit a support ticket and they suggested adding two extra lines below the bottom of the last line of text. Also, ..."
  • over 6 years ago01/26/18 at 3:59 pm (UTC)
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Luke Benfield replied to the discussion Labeled Graphic Fade Lines Issue
"One other item I'm noticing is that if I click a hotspot icon, click the same one again to minimize the popup, and click again to re-open..."
  • over 6 years ago01/25/18 at 4:03 pm (UTC)
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Luke Benfield replied to the discussion Labeled Graphic Fade Lines Issue
"I am using Chrome, and all the instances above (publishing, Review, and export) were all in Chrome.  I did clear my cache before submitt..."
  • over 6 years ago01/25/18 at 3:58 pm (UTC)
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"Hi Leslie, I just submitted a case. Thanks."
  • over 6 years ago12/14/17 at 5:52 pm (UTC)
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"Hi everyone, I have been having similar performance issues with lag between mouse clicks and keystrokes for the past few months. Chalked..."
  • over 6 years ago12/07/17 at 8:42 pm (UTC)
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Luke Benfield replied to the discussion How to loop video?
"Hi David, Are you trying to loop only a certain portion of the video, or loop the whole video? It looks like the video is about 5 minut..."
  • over 6 years ago12/01/17 at 2:49 pm (UTC)
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"You'll probably need some help from Articulate support for that one. Do they need the entire URL for each image? That would be wild! I j..."
  • over 6 years ago10/13/17 at 3:14 pm (UTC)
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Luke Benfield replied to the discussion Starting a Nashville, TN Group
"Hi Everyone, In case you're still subscribing to this thread, our next Storyline User Group meeting is this Thursday (8/24/17) from 5:30..."
  • over 6 years ago08/22/17 at 6:18 pm (UTC)
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Luke Benfield replied to the discussion Toggle Between Two Button Sets
"Hi John, I've done some similar work on other projects so hoping I might be able to help. Let me see if I understand correctly... So if ..."
  • over 6 years ago08/21/17 at 2:29 pm (UTC)
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"Hi Carlos, I'm not sure about version 7.6. The only version number I could find for our system is v17.1.2.3. This is the first time I h..."
  • over 6 years ago08/18/17 at 7:11 pm (UTC)
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Luke Benfield replied to the discussion Rise and lesson completion
"We are running into this issue as well. We decided that if we do need to record a completion in our LMS (vs just having a resource upload..."
  • over 6 years ago07/31/17 at 6:36 pm (UTC)
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"I was just searching the forums for a fix for this! Perfect timing!"
  • almost 7 years ago07/11/17 at 7:26 pm (UTC)
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Luke Benfield replied to the discussion Send an Email Within Rise
"Thanks Phil and Martin. I'll check out those solutions."
  • almost 7 years ago07/10/17 at 8:24 pm (UTC)
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Luke Benfield replied to the discussion Rise Card Sort Bug
"Thanks Mike. Everything is working now."
  • almost 7 years ago07/07/17 at 6:02 pm (UTC)
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Luke Benfield replied to the discussion Is Content Library Down?
"Everything looks like it's back to normal. Thanks!"
  • almost 7 years ago06/29/17 at 6:47 pm (UTC)
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Luke Benfield replied to the discussion Is Content Library Down?
"Thanks Ashley! To answer your earlier questions if you still need them, my coworkers and I are located in various areas of Nashville, TN..."
  • almost 7 years ago06/29/17 at 6:20 pm (UTC)
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Luke Benfield replied to the discussion Is Content Library Down?
"Thanks for confirming Wendy. I have other coworkers in different locations reporting the same issues as well.  Photos and Icons do not a..."
  • almost 7 years ago06/29/17 at 4:34 pm (UTC)
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Luke Benfield replied to the discussion Problem with Motion Paths in Storyline 2
"You could potentially try using sliders instead of motion paths. You can make the slider bar and other details white or transparent and u..."
  • almost 7 years ago06/28/17 at 1:19 am (UTC)