"Hi Kerry, The error occurred again a week after we fixed it. After further analysis - my IT was able to determine that the add-in was bei..."

"Ok, I'll add that to my list just in case it comes up again!"

"Thought I would jump in and provide details on how I was able to correct the issue. Temporarily turn off User Account Control&..."

"same error occurring to my team starting today."

"Thanks for that, The item is supposed to disappear. It is not supposed to "reappear" after the following item is dropped, which is ..."

"I develop compliance training for a state government employees and we frequently use "you," "we," and "let's". I am not sure if its best ..."

"*headdesk...  Yea that's a much easier idea!"

"Then, theoretically - you could set a condition on your trigger and instead of it being on the end of a slide it could go at the beginnin..."

"^ This."

"You can easily create a trigger to reset a variable, but with states I believe you must be on the slide in question to adjust. You could..."

"You can pull all the images and such used in the course from the zip file as well. That might may it easier to re-build."

"I also am experiencing this issue (Video trigged to loop doesn't).  We are currently required to publish using flash due to our Security..."

"Your video does appear to be showing it working correctly. We use Internet Explorer to view our courses, so it must be something there. ..."

"Hi Alyssa! Yes I am on the most recent version that you referenced above. As I mentioned in my other post, in Storyline Preview - it be..."

"We were able to circumvent the issue by ensuring that the courses are published using the Flash/HTML5 publishing option (in addition to u..."

"Hi Daniel! When this issue occurred, we did have to revert back to a previous version of the software. Our team reached out to the Artic..."

"Hi Heena! We also used SAP LSO. I would go back and check your publishing settings. On the publish page, toward the bottom there is a o..."

"Hi Tanya -- that is my conclusion after all my testing.  At this point Articulate believes it is an LMS issue, however my testing indica..."

"Thank you -- yes I have tested the course in SCORM Cloud. Test was successful. Still doesn't change the fact that older versions of Stor..."

"My LSM Admins are pointing at Articulate and Articulate is pointing at the LMS admins. I finally received a response back from our suppo..."

"Yes Flash is and has been installed/updated for many years."

"Hi Daniela -- We are running into the same issue - you indicated that the reason that the course is not working in compatibility mode bec..."

"Some of out publishers ran into this issue as well. I have narrowed down the issue to this: - Articulate Storyline 360 courses were lau..."

"Hi Mike! Just wanted to respond to this thread to say that your advice worked perfectly. I provided this info my Java guy and we ended u..."

"Good afternoon all! Folks at our office are experiencing the same issue.  Courses published in 360 prior to the update are functioning p..."