Rekha Mohanty
Rekha Mohanty
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Rekha Mohanty started a new discussion Error displayed: Cannot access the Question banks
"HI, an error (as in the attached screenshot) is displayed when trying to access any of the questions banks in RISE 360. I could access it..."
  • 10 days ago05/14/24 at 2:54 pm (UTC)
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Rekha Mohanty started a new discussion Exporting comments from Review not working
"HI, Today, as I am exporting comments in the pdf format, the exported pdf is blank. Am trying to urgently collate the comments for sharin..."
  • 29 days ago04/24/24 at 4:21 pm (UTC)
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Rekha Mohanty started a new discussion Exporting comments from Review not working
"HI, Today, as I am exporting comments in the pdf format from Review, the exported pdf is blank. Am trying to urgently collate the comment..."
  • 29 days ago04/24/24 at 4:21 pm (UTC)
Activity
Rekha Mohanty started a new discussion Exporting comments from Review not working
"HI, Today, as I am exporting comments in the pdf format from Review, the exported pdf is blank. Am trying to urgently collate the comment..."
  • 29 days ago04/24/24 at 4:20 pm (UTC)
Activity
Rekha Mohanty started a new discussion Exporting comments from Review not working
"HI, Today, as I am exporting comments in the pdf format, the exported pdf is blank pdf. Am trying to urgently collate the comments for sh..."
  • 29 days ago04/24/24 at 4:18 pm (UTC)
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Rekha Mohanty replied to the discussion RISE 360 not loading
"Have deliverables due....Articulate team....please have RISE 360 up....its urgent!!!!"
  • 3 months ago03/07/24 at 4:47 pm (UTC)
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Rekha Mohanty replied to the discussion RISE 360 not loading
"Unusually long downtime....big impact to the work...still down."
  • 3 months ago03/07/24 at 3:58 pm (UTC)
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Rekha Mohanty started a new discussion RISE 360 not loading
"Again, RISE 360 is not loading....(*attached)....504 Gateway Time-out is displayed...impacting the work."
  • 3 months ago03/07/24 at 2:24 pm (UTC)
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Rekha Mohanty replied to the discussion Rise not loading
"Displaying the same error.....impacting the work.."
  • 3 months ago03/06/24 at 1:52 pm (UTC)
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Rekha Mohanty started a new discussion Access denied
"Hi, early this morning..in trying to open RISE, the following error is displayed. Access denied. This request was blocked. Please email s..."
  • 3 months ago03/06/24 at 1:45 pm (UTC)
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"Hi Jose, Earlier, whenever I opened a support case, I would hear back promptly. This one is an urgent issue and am hearing back so very l..."
  • 3 months ago03/05/24 at 7:14 pm (UTC)
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"HI, I am having the exact same issue, have submitted a ticket (Articulate Case # 00807124) but am yet to hear back. Its urgent!!! But hav..."
  • 3 months ago03/05/24 at 11:48 am (UTC)
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"HI, I am having issues with a French lesson title, given the limitation of 100 characters with spaces. The title has 101 characters with ..."
  • 3 months ago03/04/24 at 10:33 pm (UTC)
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"Working correctly now!"
  • 3 months ago02/12/24 at 9:22 pm (UTC)
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"Hello, I am looking for urgent support, as I am having the same issue here, right now. When I try to publish a course I am currently deve..."
  • 3 months ago02/12/24 at 9:05 pm (UTC)
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Rekha Mohanty replied to the discussion Rise not publishing my course into review
"Hi Ana, the reason for my file not publishing to Review was as follows: I had added a blank Attachment block (as a placeholder to attach ..."
  • 8 months ago09/27/23 at 2:51 pm (UTC)
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Rekha Mohanty replied to the discussion Rise not publishing my course into review
"HI, I am having a similar issue with when I try to publish four RISE courses to Review 360 since this morning. Attached is the scre..."
  • 8 months ago09/27/23 at 12:21 am (UTC)
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Rekha Mohanty replied to the discussion Rise not publishing my course into review
"HI, I am having an issue with a specific RISE course that's not publishing to review since this morning. Attached is the screenshot of th..."
  • 8 months ago09/26/23 at 9:26 pm (UTC)
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Rekha Mohanty replied to the discussion RISE 360 button text color
"It appears rectified now."
  • 8 months ago09/19/23 at 4:56 pm (UTC)
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Rekha Mohanty replied to the discussion RISE 360 button text color
"Attached is the screenshot"
  • 8 months ago09/19/23 at 4:55 pm (UTC)
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Rekha Mohanty started a new discussion RISE 360 button text color
"Hi, I work extensively with RISE 360. The button text that is consistently white is appearing black this morning. Please could you change..."
  • 8 months ago09/19/23 at 4:16 pm (UTC)
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"HI, this is urgent. I am having the same issue....I exported the xlf, sent it off to translation. Now when I try to import the file recei..."
  • 10 months ago08/11/23 at 3:56 pm (UTC)
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Rekha Mohanty replied to the discussion Rise "Something Went Wrong"
"Hi, This is an ongoing issue this morning....the RISE build that I am working on is not saving the changes, and continuously drops, and d..."
  • 10 months ago07/26/23 at 12:57 pm (UTC)
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"Hi, The issue I reported on the 12th is still not resolved. Rowie is trying but there is an issue/bug. we need this issue sorted urgently..."
  • 1 year ago05/16/23 at 11:30 am (UTC)
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"When I import the question bank into the RISE 360 course, the font formatting is incorrect. 1) In the question bank, the font appears inc..."
  • 1 year ago05/12/23 at 7:44 pm (UTC)