Renz Sevilla
Renz Sevilla Staff
Articulate
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Renz Sevilla replied to the discussion disable/hide/title page heading in Rise
"Hi Siba Prasad, we're currently tracking requests for the ability to hide the lesson headers. If we make any changes to this we'll let yo..."
  • over 2 years ago09/13/21 at 6:14 pm (UTC)
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"Hi Jason! Thanks for sharing this workaround! I'm sure the community will appreciate this in case they also can't use SCORM 2004. "
  • over 2 years ago09/13/21 at 6:10 pm (UTC)
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Renz Sevilla replied to the discussion Hide the 'try again'button
"Hi Danil! No updates on this yet, we'll reach out on this thread if we have anything new to share!"
  • over 2 years ago09/13/21 at 5:42 pm (UTC)
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"Hi Billy Joe! The Knowledge checks and quiz questions will always designate which are the correct answers in Rise 360. It sounds l..."
  • over 2 years ago09/13/21 at 5:40 pm (UTC)
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"Hi Jason! Thanks for detailing your issue and providing screenshots. Since you're using SCORM 1.2, with a fairly lengthy course an..."
  • over 2 years ago09/10/21 at 12:44 pm (UTC)
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"Hi Gloria! Good question, matching type questions have a 90-character limit. If you're exceeding this limit, you can try creating the int..."
  • over 2 years ago09/10/21 at 11:39 am (UTC)
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"Hi Jeanette! Thanks for letting us know you'd like to see sub-categories and sub lessons in the menu. I'll let my team know and if we mak..."
  • over 2 years ago09/10/21 at 11:08 am (UTC)
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Renz Sevilla replied to the discussion Rise Articulate Translation Fails
"Hi George, thanks for reaching out! XLIFF files are not meant to be edited manually. The code used to generate the translations is ..."
  • over 2 years ago09/09/21 at 11:58 am (UTC)
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Renz Sevilla replied to the discussion Cropping Rise cover image
"Hi Sumant! Thanks for reaching out and sharing your need for a crop feature for cover photos. Here are our best practices for worki..."
  • over 2 years ago09/09/21 at 11:01 am (UTC)
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Renz Sevilla replied to the discussion Matching
"Hi Louise! Yes, this is something that can be created in Storyline 360 using the Freeform Drag and Drop slides with images.&nbs..."
  • over 2 years ago09/07/21 at 1:59 pm (UTC)
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Renz Sevilla replied to the discussion Custom Romanian Fonts in Rise
"Hi Miroslava, thanks for letting us know you need support for custom fonts as well as non-Latin characters for the sidebar menu. No upda..."
  • over 2 years ago09/07/21 at 11:58 am (UTC)
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Renz Sevilla replied to the discussion Rise Course Folder Management
"Hi all! Thanks for following up and requesting this feature! We hear all your sentiments and I'll let the team know about it. I..."
  • over 2 years ago09/06/21 at 5:43 pm (UTC)
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Renz Sevilla replied to the discussion Course Timers In Rise
"Hi Katie! Thanks for letting us know you'd like to see a feature like this. If there are any changes we make that would include timed ses..."
  • over 2 years ago09/06/21 at 5:31 pm (UTC)
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Renz Sevilla replied to the discussion Totara SCO total time
"Hi Anthony! Correct, that looks like your LMS is noting the multiple sessions (PT) and totaling them before completion. The two API val..."
  • over 2 years ago09/06/21 at 5:29 pm (UTC)
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Renz Sevilla replied to the discussion Horrible quality when uploading images
"Hi Taryn! Thanks for reaching out! The word you need to add is "_NOPROCESS_", please make sure this is spelled correctly and that there ..."
  • over 2 years ago09/06/21 at 4:17 pm (UTC)
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Renz Sevilla replied to the discussion Rise 360 - button issue setting
"Hi Liesa! Thanks for reaching out! Looks like you've sent a case to our support team privately. We'll continue assisting you there!"
  • over 2 years ago09/06/21 at 4:14 pm (UTC)
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"Hi Angelica! Thanks for reaching out! Can you please try testing this on SCORM Cloud with Debugging enabled? If this is working..."
  • over 2 years ago09/03/21 at 1:06 pm (UTC)
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Renz Sevilla replied to the discussion Rise Exit Button
"Thanks for testing this Douglas, can you please share these logs with your host and check if this is the default exit behavior for your LMS?"
  • over 2 years ago09/03/21 at 1:02 pm (UTC)
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Renz Sevilla replied to the discussion Totara SCO total time
"Hi Anthony! Good question, this is the format in SCORM for session time. cmi.session_time - Time spent in the SCO - PT(hours)..."
  • over 2 years ago09/03/21 at 12:57 pm (UTC)
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"Hi Jay! I've replied to your thread here. We're still tracking requests for this and we'll update your thread, as well as this one s..."
  • over 2 years ago09/02/21 at 12:34 pm (UTC)
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"Hi Jay! Thanks for reaching out and sharing your use case with us! I've added your request to a feature request we're currently tracking ..."
  • over 2 years ago09/02/21 at 12:32 pm (UTC)
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"Hi Taylor! The _NOPROCESS_ solution doesn't accept special characters in the file name. If you've made sure there are no spec..."
  • over 2 years ago09/01/21 at 3:14 pm (UTC)
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Renz Sevilla replied to the discussion Why 360 ° picture reader is really lack
"Hi Lauren! Thanks for letting us know 360-degree images in Rise 360 would be helpful for your learners. I'll share this with my team..."
  • over 2 years ago09/01/21 at 2:25 pm (UTC)
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Renz Sevilla replied to the discussion Hot spot images in Rise
"Hi Kari! If you've built this Hot Spot interaction in Storyline 360, you can publish this to Review 360 and then insert it as Storyline ..."
  • over 2 years ago09/01/21 at 2:21 pm (UTC)
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Renz Sevilla replied to the discussion Rise Exit Button
"Hi Douglas! Thanks for reaching out and sharing your experience on your LMS. The exit behavior is still dependent on your LMS. Ca..."
  • over 2 years ago09/01/21 at 11:43 am (UTC)