Renz Sevilla
Renz Sevilla Staff
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Renz Sevilla replied to the discussion Block Template in Rise 360 not working
"Hi Mark! Can you please try clearing your browsing data? Here's how to do it for your browser: Google Chrome After clearing your..."
  • over 2 years ago09/29/21 at 11:43 am (UTC)
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"Hi Whitney! Thanks for taking those screenshots, looks like you had some trouble getting the next lesson button to appear. Can you..."
  • over 2 years ago09/29/21 at 11:40 am (UTC)
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Renz Sevilla replied to the discussion scorm progress
"Hi Pablo! Thanks for reaching and sharing that your learners aren't resuming properly in Moodle. Was this course published for SCO..."
  • over 2 years ago09/28/21 at 5:56 pm (UTC)
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"Hi Karin! Thanks for reaching out! Yes, that should be the correct order. If you have any trouble with this, please open up a case by sub..."
  • over 2 years ago09/28/21 at 4:34 pm (UTC)
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"Hi Rosanne! Thanks for following up on this. I'm sorry we don’t have an update right now regarding the additional formatti..."
  • over 2 years ago09/28/21 at 12:17 pm (UTC)
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"Hi Pedro! Thanks for reaching out and sharing those details. If it's using the same link and no further changes are required, it's possib..."
  • over 2 years ago09/28/21 at 11:42 am (UTC)
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Renz Sevilla replied to the discussion Is Matching question in RISE accessible?
"Hi Teresa! Good questions. Those are considered only partially supported, as either they are not fully keyboard supported due to navigati..."
  • over 2 years ago09/27/21 at 4:06 pm (UTC)
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"Hi Sarah! This can be turned off in the Quiz Settings. Please turn off the Reveal Answers setting at the bottom of the Quiz Settings:"
  • over 2 years ago09/24/21 at 6:02 pm (UTC)
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"Hi David! Thanks for sharing your experience! Individual web browsers will control how links are opened when clicking&nbsp..."
  • over 2 years ago09/24/21 at 5:48 pm (UTC)
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"Hi Pamela, Could you please share a copy of your course with our team as well as which LMS you're using? Please open up a suppo..."
  • over 2 years ago09/24/21 at 12:29 pm (UTC)
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"Hi Emily! Thanks for reaching out. Sorry to hear you're also experiencing this in Workday. Could you please open up a case here? We'..."
  • over 2 years ago09/24/21 at 11:59 am (UTC)
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Renz Sevilla replied to the discussion Rise : how integrate a scorm file (ZIP)
"Hi Karl, thanks for reaching out! Karl Muller is right, there isn't a way to upload a SCORM file into Rise 360. However, is there someth..."
  • over 2 years ago09/23/21 at 4:28 pm (UTC)
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"Hi Kaneisha! Sorry to hear you're having trouble with your course in your LMS provider. Since this is working in SCORM Cloud, can ..."
  • over 2 years ago09/23/21 at 4:01 pm (UTC)
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Renz Sevilla replied to the discussion Make Your PDF Pop in Rise 360
"Hi Mira, when you export for LMS, the SCORM file will include everything you need for the course including attachments. You won't need to..."
  • over 2 years ago09/20/21 at 11:41 am (UTC)
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Renz Sevilla replied to the discussion Quizz restriction and download image
"Hi Naomi, it looks like you took a screenshot of the Settings in a block in Rise 360, not the Quiz settings. Are you sure your qui..."
  • over 2 years ago09/20/21 at 11:39 am (UTC)
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Renz Sevilla replied to the discussion New Rise Feature: Sidebar Visibility
"Hi John, the sidebar options are for when the course initially launches. This can't be permanently set to open. That being said, if we ma..."
  • over 2 years ago09/20/21 at 11:28 am (UTC)
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"Hi TSSO Training, If your content is hosted on YouTube and you click Share > Embed, a pop-up will appear and give you embed opt..."
  • over 2 years ago09/20/21 at 10:52 am (UTC)
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"Hi Kathrin! All great questions! Allow me to clarify: You can use the content in connection with your e-learning that is built with Ar..."
  • over 2 years ago09/17/21 at 5:44 pm (UTC)
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Renz Sevilla replied to the discussion How to add scorm file to rise course
"Hi Kylie! You can upload your SCORM file to an LMS. If that LMS allows iframing of content, you can then embed your animation in an Embed..."
  • over 2 years ago09/17/21 at 12:31 pm (UTC)
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Renz Sevilla replied to the discussion Search for courses built in RISE 360
"Hi Timothy, there isn't a way to search for content in Rise 360 at this time. If we make any improvements in line with this, we'll reach ..."
  • over 2 years ago09/17/21 at 12:06 pm (UTC)
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"Hi Matai! If you plan on showing your Rise 360 course as a video, I can suggest using Peek to record a screencast of you navigatin..."
  • over 2 years ago09/17/21 at 11:30 am (UTC)
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"Hi Amelia, the accessibility improvements were added for the Modern Player."
  • over 2 years ago09/17/21 at 11:00 am (UTC)
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Renz Sevilla replied to the discussion Rise 360 - Note Taking Feature?
"Hi Justin! Thanks for reaching out! We don't have a Notes feature or in Rise yet, however, we're currently tracking requests for th..."
  • over 2 years ago09/17/21 at 10:46 am (UTC)
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Renz Sevilla replied to the discussion Rise quiz freezing on iOS 14
"Hi Richard! Thanks for testing this out on SCORM Cloud and sharing your findings with us! To help determine what may be causing trouble,..."
  • over 2 years ago09/14/21 at 11:54 am (UTC)
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Renz Sevilla replied to the discussion Text Disappearing
"Hi Christine! Sorry to hear you're still experiencing issues with this after trying different browsers and networks. Could you ple..."
  • over 2 years ago09/14/21 at 11:51 am (UTC)