Sam Carter
eLearning Specialist
Activity
Sam Carter started a new discussion SL 360 Reliability
"I don't like saying this but it seems to me that the reliability of SL 360 is getting worse over time. I am having to save work mor..."
- over 6 years ago03/05/18 at 5:54 pm (UTC)
Activity
Sam Carter started a new discussion SL 360 Freeze Up
"I'm getting reports from the field that Storyline freezes when beginning the quiz.
I've no other information and can't reproduce this my..."
- over 6 years ago02/28/18 at 7:16 pm (UTC)
Activity
Sam Carter started a new discussion Zoom bug latest release
"We have one slide with a zoom bug which worked correctly in prior releases.
In the current release 13.14969, the zoom in is fine, but it..."
- over 6 years ago02/28/18 at 4:39 pm (UTC)
Activity
Sam Carter started a new discussion High Contrast Mode
"Windows high-contrast-mode (ALT + LEFT SHIFT + PRINT SCREEN)... I've had a complaint that Storyline courses don't display text well in th..."
- over 6 years ago02/27/18 at 3:15 pm (UTC)
Activity
Sam Carter started a new discussion Closed Captioning Bug
"There are two separate audio files on a slide, such as male then female. After closed captioning the two tracks, the initial display..."
- over 6 years ago02/26/18 at 4:07 pm (UTC)
Activity
Sam Carter started a new discussion Rally Cry! We want pointers to slides that use a master
"Trying to find the last slide in a 130 slide course that is incorrectly using master slide "custom".
I've gone through the story view tw..."
- over 6 years ago02/23/18 at 3:45 pm (UTC)
Activity
Sam Carter started a new discussion International Wrapper Solutions
"I have a course published into 12 languages. 12 different scorm packages.
Looking for solutions to bundle all the packages in a single ..."
- over 6 years ago02/15/18 at 4:07 pm (UTC)
Activity
Sam Carter started a new discussion Publish to Video never completes when last slide has "Exit course" trigger
"So... if (yes, running the latest 12.14647) the last slide has an Exit course when the timeline ends, the publish to video never complete..."
- over 6 years ago02/07/18 at 8:36 pm (UTC)
Activity
Sam Carter started a new discussion Orientation / Navigation Overview for Desktop and Tablets
"Storyline has very different navigation controls for desktop and tablets.
Is there any way to detect which controls are present to autom..."
- over 6 years ago02/06/18 at 12:26 pm (UTC)
Activity
Sam Carter started a new discussion Closed Captioning in Chrome
"I just realized that with the latest release, closed captioning doesn't display in HTML5. Works fine in Flash.
Anyone else notice this?"
- over 6 years ago02/05/18 at 8:21 pm (UTC)
Activity
Sam Carter started a new discussion Color picker (eyedropper) doesn't work
"Trying to pick a shape's border color to match other on-screen elements. The eyedropper only works in the dialog box. Once ou..."
- over 6 years ago02/03/18 at 9:08 pm (UTC)
Activity
Sam Carter started a new discussion Preview doesn't work... some slides
"We're doing an update to a course of about 60 slides. For some reason, a couple of slides (so far) won't preview. The preview screen sh..."
- over 6 years ago02/02/18 at 7:40 pm (UTC)
Activity
Sam Carter started a new discussion Importing slides duplicates Master templates
"SL is sloppy when importing slides... it often (usually?) creates a duplicate master for the imported slides... even when the imported sl..."
- over 6 years ago02/02/18 at 3:09 pm (UTC)
Activity
Sam Carter started a new discussion Closed captioning doesn't display in slide Preview in this week's update
"I've got an mp4 that fills the screen. Tried to add closed captioning and it doesn't seem to overlay the mp4.
Is that an expected result?"
- over 6 years ago02/01/18 at 3:43 pm (UTC)
Activity
Sam Carter started a new discussion SL won't run in IE 11 HTML5 mode
"A client filed a report that IE 11 / no-Adobe-Flash plays the SL output but it halts. They say they have no Adobe Flash on their machine..."
- over 6 years ago01/26/18 at 2:12 pm (UTC)
Activity
Sam Carter started a new discussion SL 360 v 3.12.14533.0 Slowdown Problem
"We're editing a new .story with today's update. Selecting an object on-screen seems to be getting slower with each new release.
Anyone ..."
- over 6 years ago01/23/18 at 9:40 pm (UTC)
Activity
Sam Carter started a new discussion Update Installation Headaches
"Sometimes installing an update takes a few minutes. Other times it can take 45 minutes for no apparent reason.
Today it seemed to freez..."
- over 6 years ago01/23/18 at 8:02 pm (UTC)
Activity
Sam Carter started a new discussion Any support for these features?
"Check for links to undefined target pages / layers
What pages a master slide is used on
Any timeline element that is not visible (usefu..."
- over 6 years ago01/22/18 at 4:42 pm (UTC)
Activity
Sam Carter started a new discussion Windows 10 IE Edge problems
"I've had a few reports of learners using Windows 10 / IE Edge having problems. I believe it is when they're running HTML5.
The latest rep..."
- over 6 years ago01/12/18 at 8:31 pm (UTC)
Activity
Sam Carter started a new discussion SCORM Completions occasionally don't report
"I've got a client running our SL 360 SCORM 2004 reporting completed/incomplete on a SumTotal LMS. I have had similar complaints from othe..."
- over 6 years ago01/05/18 at 6:45 pm (UTC)
Activity
Sam Carter started a new discussion Web Object Persistence
"SL 360 - I'm including a web object on a slide. It seems SL includes the web object in the story so that subsequent modifications t..."
- over 6 years ago12/29/17 at 2:24 pm (UTC)
Activity
Sam Carter started a new discussion Best multi-monitor computer for Storyline
"We're in the market for a new multi-monitor workstation. Does anyone have a suggestion for a four-monitor off-the-shelf desktop solution..."
- over 6 years ago12/21/17 at 7:05 pm (UTC)
Activity
Sam Carter started a new discussion Inconsistent choices linking scenes
"In Story-View, the last slide in a scene has a little hanger-down graphic "link" which, when clicked, reveals a context menu so that the ..."
- over 6 years ago12/20/17 at 9:10 pm (UTC)
Activity
Sam Carter started a new discussion Vertical Custom Scroll
"Anyone know how Storyline ties this image to the opposite direction of the slider? It doesn't appear as if the slider thumbnail was rep..."
- over 6 years ago12/20/17 at 12:41 am (UTC)
Activity
Sam Carter started a new discussion Displaying a pdf in-slide
"What is the best way to display and scroll a pdf in the slide without opening a new window?
A technique that works will in both Flash an..."
- over 6 years ago12/19/17 at 5:26 pm (UTC)