Sam Carter
Sam Carter
eLearning Specialist
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Sam Carter started a new discussion SL 360 Reliability
"I don't like saying this but it seems to me that the reliability of SL 360 is getting worse over time. I am having to save work mor..."
  • over 6 years ago03/05/18 at 5:54 pm (UTC)
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Sam Carter started a new discussion SL 360 Freeze Up
"I'm getting reports from the field that Storyline freezes when beginning the quiz. I've no other information and can't reproduce this my..."
  • over 6 years ago02/28/18 at 7:16 pm (UTC)
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Sam Carter started a new discussion Zoom bug latest release
"We have one slide with a zoom bug which worked correctly in prior releases. In the current release 13.14969, the zoom in is fine, but it..."
  • over 6 years ago02/28/18 at 4:39 pm (UTC)
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Sam Carter started a new discussion High Contrast Mode
"Windows high-contrast-mode (ALT + LEFT SHIFT + PRINT SCREEN)... I've had a complaint that Storyline courses don't display text well in th..."
  • over 6 years ago02/27/18 at 3:15 pm (UTC)
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Sam Carter started a new discussion Closed Captioning Bug
"There are two separate audio files on a slide, such as male then female. After closed captioning the two tracks, the initial display..."
  • over 6 years ago02/26/18 at 4:07 pm (UTC)
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"Trying to find the last slide in a 130 slide course that is incorrectly using master slide "custom". I've gone through the story view tw..."
  • over 6 years ago02/23/18 at 3:45 pm (UTC)
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Sam Carter started a new discussion International Wrapper Solutions
"I have a course published into 12 languages.  12 different scorm packages. Looking for solutions to bundle all the packages in a single ..."
  • over 6 years ago02/15/18 at 4:07 pm (UTC)
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"So... if (yes, running the latest 12.14647) the last slide has an Exit course when the timeline ends, the publish to video never complete..."
  • over 6 years ago02/07/18 at 8:36 pm (UTC)
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"Storyline has very different navigation controls for desktop and tablets. Is there any way to detect which controls are present to autom..."
  • over 6 years ago02/06/18 at 12:26 pm (UTC)
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Sam Carter started a new discussion Closed Captioning in Chrome
"I just realized that with the latest release, closed captioning doesn't display in HTML5.  Works fine in Flash. Anyone else notice this?"
  • over 6 years ago02/05/18 at 8:21 pm (UTC)
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Sam Carter started a new discussion Color picker (eyedropper) doesn't work
"Trying to pick a shape's border color to match other on-screen elements. The eyedropper only works in the dialog box. Once ou..."
  • over 6 years ago02/03/18 at 9:08 pm (UTC)
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Sam Carter started a new discussion Preview doesn't work... some slides
"We're doing an update to a course of about 60 slides.  For some reason, a couple of slides (so far) won't preview.  The preview screen sh..."
  • over 6 years ago02/02/18 at 7:40 pm (UTC)
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Sam Carter started a new discussion Importing slides duplicates Master templates
"SL is sloppy when importing slides... it often (usually?) creates a duplicate master for the imported slides... even when the imported sl..."
  • over 6 years ago02/02/18 at 3:09 pm (UTC)
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"I've got an mp4 that fills the screen. Tried to add closed captioning and it doesn't seem to overlay the mp4. Is that an expected result?"
  • over 6 years ago02/01/18 at 3:43 pm (UTC)
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Sam Carter started a new discussion SL won't run in IE 11 HTML5 mode
"A client filed a report that IE 11 / no-Adobe-Flash plays the SL output but it halts.  They say they have no Adobe Flash on their machine..."
  • over 6 years ago01/26/18 at 2:12 pm (UTC)
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Sam Carter started a new discussion SL 360 v 3.12.14533.0 Slowdown Problem
"We're editing a new .story with today's update.  Selecting an object on-screen seems to be getting slower with each new release. Anyone ..."
  • over 6 years ago01/23/18 at 9:40 pm (UTC)
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Sam Carter started a new discussion Update Installation Headaches
"Sometimes installing an update takes a few minutes.  Other times it can take 45 minutes for no apparent reason. Today it seemed to freez..."
  • over 6 years ago01/23/18 at 8:02 pm (UTC)
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Sam Carter started a new discussion Any support for these features?
"Check for links to undefined target pages / layers What pages a master slide is used on Any timeline element that is not visible (usefu..."
  • over 6 years ago01/22/18 at 4:42 pm (UTC)
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Sam Carter started a new discussion Windows 10 IE Edge problems
"I've had a few reports of learners using Windows 10 / IE Edge having problems. I believe it is when they're running HTML5. The latest rep..."
  • over 6 years ago01/12/18 at 8:31 pm (UTC)
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Sam Carter started a new discussion SCORM Completions occasionally don't report
"I've got a client running our SL 360 SCORM 2004 reporting completed/incomplete on a SumTotal LMS. I have had similar complaints from othe..."
  • over 6 years ago01/05/18 at 6:45 pm (UTC)
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Sam Carter started a new discussion Web Object Persistence
"SL 360 - I'm including a web object on a slide. It seems SL includes the web object in the story so that subsequent modifications t..."
  • over 6 years ago12/29/17 at 2:24 pm (UTC)
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Sam Carter started a new discussion Best multi-monitor computer for Storyline
"We're in the market for a new multi-monitor workstation.  Does anyone have a suggestion for a four-monitor off-the-shelf desktop solution..."
  • over 6 years ago12/21/17 at 7:05 pm (UTC)
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Sam Carter started a new discussion Inconsistent choices linking scenes
"In Story-View, the last slide in a scene has a little hanger-down graphic "link" which, when clicked, reveals a context menu so that the ..."
  • over 6 years ago12/20/17 at 9:10 pm (UTC)
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Sam Carter started a new discussion Vertical Custom Scroll
"Anyone know how Storyline ties this image  to the opposite direction of the slider?  It doesn't appear as if the slider thumbnail was rep..."
  • over 6 years ago12/20/17 at 12:41 am (UTC)
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Sam Carter started a new discussion Displaying a pdf in-slide
"What is the best way to display and scroll a pdf in the slide without opening a new window? A technique that works will in both Flash an..."
  • over 6 years ago12/19/17 at 5:26 pm (UTC)