joe smith
joe smith
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"Hi Alyssa,  Thanks for the reply.  The presentations are older and I'm no longer able to update them with Presenter '13 because I've upg..."
  • almost 7 years ago05/22/17 at 4:03 pm (UTC)
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joe smith replied to the discussion Storyline Timeout
"Hi Justin,  Thanks so much for looking at this.  I had only been testing in HTML5.  But after receiving your response, I republished the..."
  • 7 years ago04/24/17 at 6:47 pm (UTC)
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"Hi Leslie,  You're right, he is!  Thank you so much.  Take care,  Steven "
  • 7 years ago04/24/17 at 6:37 pm (UTC)
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joe smith replied to the discussion Storyline Timeout
"Hi Justin, In Presenter '13 and QM '13 I was familiar with the 10-minute "keep alive" message that the course sent to the LMS.  However..."
  • 7 years ago04/21/17 at 9:46 pm (UTC)
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"Hey Deborah,  I know this post is a little old, but did you ever find a solution to your problem?  For my purposes I just changed the t..."
  • 7 years ago04/21/17 at 8:52 pm (UTC)
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"I originally reported this issue 3 years ago and it still happens for users like you.  I believe it's an Articulate issue, but clearly no..."
  • 7 years ago03/01/17 at 4:10 pm (UTC)
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"Hey Folks,  I've been down this same road as you and feel your pain.  To deal with the problem I just ended up removing the embedded qui..."
  • almost 8 years ago05/16/16 at 2:33 pm (UTC)
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"Susan,  I only ever published for LMS.   Thanks,  Steven "
  • almost 8 years ago05/16/16 at 2:26 pm (UTC)
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"They did NOT have any audio feedback.  They were just multiple choice questions.  Nothing special about them whatsoever.  No images, no a..."
  • almost 8 years ago05/15/16 at 3:12 am (UTC)
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"Hi Susan,  Unfortunately I never did find any solution to this issue.  I tried working with Articulate, but it seems like they don't thi..."
  • almost 8 years ago05/15/16 at 12:47 am (UTC)
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"Jan,  Sorry to hear you're going through this problem.  I had the same exact issue after switching to Presenter '13 and QM'13.  I tried ..."
  • 8 years ago02/10/16 at 4:41 am (UTC)
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"Aaron,  Did you ever have any luck with this issue?   I wanted to let you know that I recently changed to a new LMS (a very good one!) a..."
  • 9 years ago04/01/15 at 6:14 pm (UTC)
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"Hi Julie,  I have the same problem you're having with users getting stuck at the quizzes.  In addition to receiving the Incorrect/Correc..."
  • 9 years ago03/30/15 at 8:33 pm (UTC)
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joe smith replied to the discussion Keep getting stuck on a quiz
"Lori,  I have this same issue for my users sometimes.  But for us it's not just one quiz that's a problem.  We have over 50-something co..."
  • 9 years ago02/16/15 at 7:30 pm (UTC)
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"Correction to above post!  I mean to say Studio '13, not Studio '09.  Sorry for the confusion! "
  • 9 years ago02/16/15 at 7:19 pm (UTC)
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joe smith replied to the discussion Stuck on a Quiz
"Correction to above post!  I meant to say Studio '13, not Studio '09.  Sorry for the confusion!  "
  • 9 years ago02/16/15 at 7:18 pm (UTC)
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joe smith replied to the discussion Stuck on a Quiz
"Hi there,  My users have had this same problem ever since I upgraded my courses to Articulate Studio '09.  As much as I love Articulate,..."
  • 9 years ago02/16/15 at 7:15 pm (UTC)
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"Hi Chad, My users have had this same problem ever since I upgraded my courses to Articulate Studio '09.  As much as I love Articulate, t..."
  • 9 years ago02/16/15 at 7:13 pm (UTC)
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joe smith replied to the discussion Looking for a New LMS for Articulate
"I feel for anyone going through the process of finding a new LMS.  It's a miserable job.  I've had two of the worst LMSs on the planet.  ..."
  • 9 years ago02/13/15 at 10:53 pm (UTC)
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"Hi Aaron, Sorry to hear that some of your users are experiencing this same issue.  Sadly I never found a solution.  Like you, I can repl..."
  • over 9 years ago11/07/14 at 3:56 am (UTC)
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"Hi Justin, I'm a Platinum Member and have been using the Live Chat option for this issue, so I have a case already in the works. I bel..."
  • over 9 years ago08/04/14 at 6:37 am (UTC)
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"I'm also having problems with previewing and publishing not working in Presenter '13 after installing Update 3. I spent hours following ..."
  • over 9 years ago08/03/14 at 4:22 pm (UTC)
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joe smith replied to the discussion Suspend_data missing in API calls
"Hi Leslie, 99% of the time the suspend_data works just fine.  It's just that occasionally a single user will experience the issue where ..."
  • over 10 years ago11/17/13 at 8:57 am (UTC)
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"Hi Justin, Thanks so much for the feedback!  And I appreciate your willingness to bring this issue up with your folks.  I'm guessing I w..."
  • over 10 years ago10/15/13 at 9:34 am (UTC)
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joe smith replied to the discussion Suspend_data missing in API calls
"Thanks for the reply, however the previous conversation is not related to this current conversation.  They are two different issues.  Thi..."
  • over 10 years ago09/23/13 at 12:21 pm (UTC)