Sue Ascher
Sue Ascher
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"Update - this is happening only when I use tables. Please advise."
  • over 2 years ago12/20/21 at 4:05 pm (UTC)
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"Hi, I'm having the same issue - I use only Chrome."
  • over 2 years ago12/20/21 at 4:00 pm (UTC)
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Sue Ascher replied to the discussion Undo Function in RISE
"Hi, any news on the undo function. I would think this would be a priority!!"
  • over 2 years ago11/15/21 at 5:39 pm (UTC)
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"Totally agree. Please do something about this. Thanks!"
  • over 2 years ago10/04/21 at 1:50 pm (UTC)
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Sue Ascher replied to the discussion Missing Submit Button
"Hi Lauren, It is still not working for me - I used the blue and have nothing on the menu (files attached). It worked before - I only up..."
  • almost 3 years ago07/26/21 at 2:25 pm (UTC)
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Sue Ascher replied to the discussion Missing Submit Button
"Hi, I'm having the same issue with Quizmaker in a Presenter course. I imported the quiz into a new project and it worked with the default..."
  • almost 3 years ago07/21/21 at 3:59 pm (UTC)
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Sue Ascher replied to the discussion Is Rise down right now?
"Thanks, I cleared my cache and that worked for a while. It's back to telling me I'm offline."
  • 3 years ago04/22/21 at 7:36 pm (UTC)
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Sue Ascher replied to the discussion Is Rise down right now?
"Is Rise down right now? It says my computer is offline (not) and when I briefly get in it does not recognize edits."
  • 3 years ago04/22/21 at 6:58 pm (UTC)
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Sue Ascher replied to the discussion Audio Cuts out on random slides
"Hello, I'm having the same issue using Presenter 360, the audio cuts out on random slides for some users (it appears and reappears on var..."
  • 3 years ago04/20/21 at 7:18 pm (UTC)
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Sue Ascher replied to the discussion Rise quiz feedback not showing
"Hi, this seems to be much requested. Letting learners know whether they got the answer correct/incorrect is very basic - and needed - fun..."
  • 3 years ago03/31/21 at 1:28 pm (UTC)
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Sue Ascher replied to the discussion Ability to add font colours
"Hi, I've been changing font colors to a custom color, and suddenly the changes stopped working. If I try a palette color, it's fine..."
  • over 3 years ago01/28/21 at 8:33 pm (UTC)
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Sue Ascher replied to the discussion Narration issue
"Thanks for the follow-up. Yes, supporting narration in PowerPoint would be a very helpful feature, I can see it would be a common request..."
  • over 3 years ago01/25/21 at 9:18 pm (UTC)
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Sue Ascher replied to the discussion Narration issue
"Hi Articulate Staff, Can you help me with the above issue, please? Thanks!"
  • over 3 years ago01/20/21 at 4:03 pm (UTC)
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Sue Ascher replied to the discussion Narration issue
"Thanks, Charles, I had followed those instructions, and it worked when I used PowerPoint recordings back in August, but now when I extra..."
  • over 3 years ago01/19/21 at 4:25 pm (UTC)
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Sue Ascher replied to the discussion Narration issue
"Hi, I'm having the same issue with the PowerPoint narration again - when I publish to Articulate Presenter (360) I get a message th..."
  • over 3 years ago01/19/21 at 4:12 pm (UTC)
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Sue Ascher started a new discussion Knowledge check in Rise
"How do you limit the knowledge check to only one attempt in Rise? I have T/F questions and a second attempt would defeat the purpose. Als..."
  • over 3 years ago01/11/21 at 5:54 pm (UTC)
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Sue Ascher started a new discussion Sharing course link
"How long is the course link active when I share a course?"
  • almost 4 years ago08/26/20 at 4:01 pm (UTC)
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Sue Ascher started a new discussion Narration issue
"Hi, When I try to preview a module with narration recorded in PowerPoint, I get the pop up saying "Importing PowerPoint narration",..."
  • almost 4 years ago08/04/20 at 3:23 pm (UTC)
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"Hi, I just added this feature request as well: Please add alignment options for the placement of text and pictures in blocks. Not having ..."
  • over 4 years ago12/09/19 at 5:08 pm (UTC)
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Sue Ascher replied to the discussion Results slide not working
"Thanks, Lauren. Here are the files."
  • over 4 years ago10/29/19 at 4:42 pm (UTC)
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Sue Ascher replied to the discussion Results slide not working
"Hi, I'm having a results slide error as well with a simple 8 questions quiz in Storyline 360. The passing score is 80% - if I get 2 quest..."
  • over 4 years ago10/28/19 at 7:13 pm (UTC)
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"Hi Leslie, I tried to publish the course as a test - I got the following error message "Articulate Presenter 360 has stop..."
  • 5 years ago06/14/19 at 12:41 pm (UTC)
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"HI Leslie, Here are the screenshots - it also takes a long time for the Player to load, not sure if that has anything to do with it.&nbsp..."
  • 5 years ago06/14/19 at 12:34 pm (UTC)
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"Hi Leslie, Thank you for your response. I updated Articulate, restarted and it worked, so I thought the issue was fixed. However, today ..."
  • 5 years ago06/13/19 at 8:51 pm (UTC)
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"Hi, I'm trying to set the player for a Presenter 360 course, but it won't take - it keeps jumping back to the default. I've tried both a..."
  • 5 years ago05/31/19 at 1:52 pm (UTC)