Tom S
Tom S
Technology Trainer
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"Unfortunately, I can't get past the splash-screen on start-up. SL x64 just closes without error. All SL processes terminated in Win 10.&n..."
  • 5 months ago12/06/23 at 2:47 pm (UTC)
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"Thank you kindly! So logical! :) Success with changing the trigger to: Set state of Comp-Mod1 - "Completed" to Normal; when the timeline ..."
  • over 1 year ago09/09/22 at 5:20 pm (UTC)
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"Reviving this post! A much needed feature! Articulate, the Google Text-to-Speech API service would take Storyline 360 to the next level!&..."
  • almost 2 years ago07/18/22 at 6:35 pm (UTC)
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Tom S replied to the discussion Where 64-bit application?
"I had hoped with a newer more powerful computer I would be spending much less time waiting for slide/scene/story previews ... and less la..."
  • almost 3 years ago07/09/21 at 2:32 pm (UTC)
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Tom S replied to the discussion Where 64-bit application?
"Adding my comment to this thread... feeling like I just got burned with a new Ryzen 7 3700x with 32GB RAM and a high performance M.2 SSD...."
  • almost 3 years ago07/09/21 at 12:36 pm (UTC)
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"Why isn't this feature already available? Very much needed! "
  • almost 3 years ago06/09/21 at 2:38 pm (UTC)
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Tom S replied to the discussion Lightbox flickers when opened
"I am having this issue as well using v.3.43.22859 Every lightbox action results in a white flash before the content of the slide appears...."
  • over 3 years ago09/02/20 at 3:53 pm (UTC)
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Tom S replied to the discussion Unable to print results
"Hi Lauren; the problem is that it doesn't open in Chrome from your launcher (launch_story.exe); regardless of the default browser setting..."
  • 4 years ago01/28/20 at 3:12 pm (UTC)
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Tom S replied to the discussion Unable to print results
"I have confirmed, the default browser is set correctly as Chrome. I've tried this on multiple systems, and all open in IE where other bro..."
  • over 4 years ago01/23/20 at 2:03 pm (UTC)
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"This issue is still present. Has there been any progress with resolution? "
  • over 4 years ago01/17/20 at 6:10 pm (UTC)
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"Hi Alyssa - See this video. As you can see, as I move the mouse in a downward motion, the change in state on mouse-over is not working. H..."
  • 5 years ago03/01/19 at 7:54 pm (UTC)
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"Thank you Crystal and Tracy. Unfortunately it is still behaving unexpectedly.  I appreciate any feedback or solutions that may come of t..."
  • 5 years ago03/01/19 at 1:59 pm (UTC)
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"I'm having issues with SL 360 and screen recording as well. Whether exported to Review, LMS, CD or Web, regardless of browser type, the s..."
  • 5 years ago02/28/19 at 12:55 pm (UTC)
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"I have updated to the latest version and still am experiencing the issue. I have submitted a support request due to the sensitive nature ..."
  • 5 years ago02/01/19 at 7:15 pm (UTC)
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"Thank you Leslie; There are MANY more videos in the original presentation, unfortunately due to the sensitive nature of it's content I w..."
  • almost 6 years ago06/21/18 at 6:16 pm (UTC)
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"I've reduced the PPT to two slides and removed branding. The issue still exists. See attached file.  Storyline 2, Update 12: 1705.520"
  • almost 6 years ago06/20/18 at 3:06 pm (UTC)
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"Lots of information back and forth - I too am experiencing issues when importing from PowerPoint 2010 - videos are ALWAYS missing.  I ca..."
  • almost 6 years ago06/19/18 at 1:31 pm (UTC)
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"My bad, should have looked at the CD Publish option more closely. Will need to work with IT to unblock Launch_Story.exe. "
  • over 7 years ago11/09/16 at 1:28 pm (UTC)
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"It is very unfortunate that the Print Results does not work when running from a local folder. I too am experiencing this issue and have r..."
  • over 7 years ago11/08/16 at 9:01 pm (UTC)
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Tom S replied to the discussion Importing a published project
"Thank for that solution. I had this similar idea for a split-second previously, but now with your suggestion I will look into this option..."
  • over 7 years ago09/15/16 at 12:18 pm (UTC)