"Hi Michelle! I checked and Laura didn't log a support case with us regarding closed captions. Please feel free to log a case with u..."

"Hi Ryan! You are correct, just like Storyline, closed caption files are not included when exporting a translation file in Rise. Hop..."

"Hi there, Erin! From your screenshot, it looks like you are on the Review 360 tab. That feature is available in Review 360. We'll u..."

"Hi Lisa! Looks like you need a solution to add audio to a Scenario block in Rise. This isn't part of our roadmap right now. I'll add this..."

"Hi Ariane! I would suggest troubleshooting your file in SCORM Cloud to check if the behavior is the same. SCORM Cloud is an industry-stan..."

"Hi Kate! Sorry to hear that clearing your cache and going into Incognito didn't help. Please ensure that the browser you are using is upd..."

"Hi Christian! I understand that every time you try to upload a video in Rise, you're getting an error message. Please try these: -P..."

"Hi Maximo! I understand that you're getting an error when uploading media in various formats, and on different browsers. Are you still ge..."

"HI Ayyappa! He didn't get back to us after our last reply. Kindly open a support case with us so that you can work directly with a techni..."

"Hi Lidia! I understand that you want to see an example of a fully accessible course. We don't have an example, but we have an article wit..."

"We appreciate you for sharing your thoughts on this, Sam! I can definitely see how this can be beneficial. Your thoughts and needs ..."

"Hi Sumant! Thanks for letting us know what options I need to see in Rise. I can see how adding tags can help you find courses with ease. ..."

"Hi Maria! I see case 03913835 opened for this issue. Luiza, one of our technical support engineers, replied back to you and provided inst..."

"Hi Rashi! Sorry to hear that you cannot upload your 282MB video to Rise. Are you getting a specific error? Here are some steps that..."

"Hi there, IPC Classification! Thanks for checking in and sharing your thoughts on accessibility for matching drag-and-drop questions and ..."

"Hi there Smartleader Desenv. Org Ltda! Please open a case with us here so that one of our technical support engineers can assist yo..."

"Glad to hear that, Vilhelm!"

"Hi Vilhelm! Sorry to hear that when you're working on a specific folder, it takes you back to the root menu. Would you be able to send us..."

"Hi Vilhelm! Sorry to hear that when you're working on a specific folder, it takes you back to the root menu. Would you be able to send us..."

"Hi Vilhelm! Sorry to hear that when you're working on a specific folder, it takes you back to the root menu. Would you be able to send us..."

"Hi Vilhelm! Sorry to hear that when you're working on a specific folder, it takes you back to the root menu. Would you be able to send us..."

"Hi everyone! We are excited to share that we have released Rise 360 Team Folders! You can now create shared team folders in Rise 360 to o..."

"Hi everyone! We are excited to share that we have released Rise 360 Team Folders! You can now create shared team folders in Rise 360 to o..."

"Hi everyone! We are excited to share that we have released Rise 360 Team Folders! You can now create shared team folders in Rise 360 to o..."

"Hi everyone! We are excited to share that we have released Rise 360 Team Folders! You can now create shared team folders in Rise 360 to o..."