Hello, I am struggling to use Articulate Presenter. I have uninstalled and re-installed Articulate Studio several times, ensured everything was updated, and so forth. ...

Using the player in Presenter360, I have adjusted the reading order of each slide in PPT, but the player is reading additional objects. How do I adjust the readi...

With Studio 360 installed, I go to PowerPoint and attempt to insert a character, photo, etc. and have already saved the presentation locally to my Desktop and My...

Trying to run Presenter in Powerpoint. Open a new powerpoint presentation. Save the presentation as per prompt received when trying to click on insert icon. Once...

Hi, all! I have been trying to figure out if I need to keep .ppta files as part of my source file archiving for Articulate Presenter-based SCORM courses. I haven't bee...

Hello, I had our Helpdesk working on my PowerPoint crashing on exit "X" every single time. The last guy to assist went straight for plugins, removing one at a ti...

Hi, I'm including subtitles for the voiceover in my presentation by using the "Notes" field. On some slides, this text appears at a nearly unreadable font size. I thou...

Hi, I know how to change fonts in my presentation, but the actual player where my course title is displayed and the notes tab and menu tab all appear to be in Times Ro...

Any changes I make in the Player (selecting Menu, adding a Logo, changing colors) are not saving when click OK and exit out. I also found out my audio atta...

I am updating a course from several years ago. We updated the quiz and changed the passing score. When the module was uploaded, it indicated the old passing score. How...

In my PowerPoint presentation all of my slides transition to the next slide with the Morph transition. When I publish the course with Articulate Presenter the transiti...

Is there a way to fade audio in and out at the beginning and end of a video? Thanks!

I am trying to uppgrade some studio 13 slides to 360. When I try to edit sound there is no sound even its playing. And when preview the presentation there are no conte...

Hello, I came across an issue where screenshot quality gets decreased after publishing a SCORM (compared to original quality in PPTX). I've played with quality setting...

Hi, I need help on Articulate Publisher! I would like to have the same “result” once the module published, whether i use Storyline or Presenter. About the slides “styl...

I'm trying to publish a Presenter presentation to LMS as HTML5. Each time the process gets to "cleaning up temporary files" I get an error message. I have a few presen...

Starting in January 2022, we will remove support for the Internet Explorer 11 browser (IE11) from all Articulate 360 web apps, Articulate.com, and E-Learning Heroes. W...

This is the second time I've attempted to utilize Presenter with no luck. Everything looks great except a mp4 video doesn't play in preview or when published. It does ...

We are finding that Articulate Presenter presentations published at least 2 years ago are having this issue: When automatically moving to the next slide, the audio on ...

I have a presenter course with over 100 slides. I want the menu to display only a handful of topics. It would be much easier to 'hide all' items in the menu, and then ...