When using animations, the images or hot spots are not displayed (on Windows Laptop). Using Chrome, Firefox and Edge. Especially in Firefox the problem. When we set an...

Hi, I would like to embed video URL in Rise 360. I usually do this using Multimedia>Embed. But for certain URLs, it seems as the parameters that come after "?" are ...

Hi, I need a recommendation for an XLIFF reader that might actually get approved for use by my IT department. I was previously given the name Smartcat, but...

Hi I've created a package using Rise 360 which utilised the matching type. It's already been approved by my customer. However, when I published on our webse...

how do I add lessons in Rise 360 within an imported PowerPoint slide deck?

Can anyone help me with this error message (attached screenshots)? I created a rise module and exported it as scorm 1.2. I have tried to track using course completion ...

Hi all, I am currently building a course based on compliance using Rise Blocks. How do I ensure all content, which will include policies, are viewed by the user ...

Hi, I have a long .PDF where learners need to read each page to acknowledge they've read it. It's a compliance document. How can I have the PDF appear on a Rise ...

I have a Rise course that includes several file attachments for people to download. When I publish Rise for the web and upload to various servers in my organizat...

Hi all of a sudden the course header font is not updating to the .woff font files I have uploaded for all of the courses I have created. How do I troubleshoot this?

The videos that I have used from rise 360 templates have disappeared. Can you tell me what I need to do to get the videos back?

I'm having issues with the accessibility of Storyline widgets in Rise 360. The course is accessible in Storyline, focus order, accessibility, alt text etc. but when yo...

Hi, I'm building a module in Rise and want to move a text block from one lesson to a different one. Besides cutting-and-pasting, is there an easier way to move t...

I'm developing some material and the project owner has asked about the feasibility of allowing end users to input text which could be reported back to our LMS. We'd th...

Hi wanted to add a link ( that appears throughout the course)to signup page ... is there a way to do this?

Hello, I've create a course with 5 modules in Storyline and now I was uploading those 5 SL (already published in Review360) to a Rise course... All seams to work well,...

Hi, I love using Rise's pre-built content! However, today when I select or preview a course, it does not show the embedded video content. I know content is supposed to...

Does Rise have the capability to merge courses? I know a course can be copied, but I need to take completed information from multiple courses to create a new one...

I'm confused about the exporting. I have to export using a Quiz result but I don't see how you can create a Quiz in Rise. I only see how you can create a Knowledge Che...

Hello all, I am a department of one for my organization and I'm trying to create almost everything from scratch. I have a lot of work I want to do to make an impact, b...