Angelo Cruz
Staff
Support Specialist
at
Articulate Global, LLC
Activity
Angelo Cruz replied to the discussion Adding Dollar Signs and Commas to Y-Axis in Line Graphs in Rise
"Hi! There isn't a way to add a symbol or a comma to the numeric value in the Values Label of a Line Graph yet. However, I can log this as..."
- over 1 year ago10/13/22 at 11:11 am (UTC)
Activity
Angelo Cruz replied to the discussion Blank screen after update
"Hi Andrew! Thanks for sharing your findings. You're correct, the course ID changes when you duplicate/copy/send a course to another autho..."
- over 1 year ago10/13/22 at 11:05 am (UTC)
Activity
Angelo Cruz replied to the discussion Reveal answers only after passing quiz?
"Hi Sarah! Is your quiz at the end of the course? If so, you may want to add another lesson. It's not a quiz setting but a navigation feat..."
- over 1 year ago10/13/22 at 11:04 am (UTC)
Activity
Angelo Cruz replied to the discussion Rise 360 with a storyline block - using xAPI statements
"Hi Sean! We added some additional xAPI triggers in SL, but there isn't a way to track the xAPI quiz data from the Storyline 360 file embe..."
- almost 2 years ago08/17/22 at 11:48 am (UTC)
Activity
Angelo Cruz replied to the discussion Sidebar Progress/Completion indicator removal via CSS coding no longer working
"Hi David! I understand that a workaround to remove the progress/sidebar indicator is not working for you. While we can’t provide help wit..."
- almost 2 years ago08/17/22 at 11:42 am (UTC)
Activity
Angelo Cruz replied to the discussion how do you publish for an LMS and send data to the LRS at the same time?
"Hi Alyssa! I understand you are looking for a way to add an lrs endpoint key and a key to push xAPI data on a Rise course. This feature i..."
- almost 2 years ago08/17/22 at 11:38 am (UTC)
Activity
Angelo Cruz replied to the discussion Turn off Block Animation
"Hi Chava! I see that you've worked with Robert regarding this topic. Please let us know if you’re all set or if you need further assistance!"
- almost 2 years ago08/17/22 at 10:55 am (UTC)
Activity
Angelo Cruz replied to the discussion Issue with Rise course in LMS
"Hi Andrew! Yes, Rise 360 compresses videos, which is why we recommend using high-quality videos. You may check this article regarding Ris..."
- almost 2 years ago08/10/22 at 9:21 am (UTC)
Activity
Angelo Cruz replied to the discussion Adding company header and footer to Courses
"Hi Ashaq! There currently isn't a way to add a header and footer across all content in Rise 360. However, we are tracking a similar reque..."
- almost 2 years ago08/10/22 at 9:11 am (UTC)
Activity
Angelo Cruz replied to the discussion Rise 360: Course information completed are not send to LMS
"Hi Kathrin! I understand some of your users are not getting marked complete even after viewing 100% of the content. What LMS are you usin..."
- almost 2 years ago08/10/22 at 9:04 am (UTC)
Activity
Angelo Cruz replied to the discussion Rise 360 publishes not uploading to Brightspace D2L LMS - missing manifest file
"Hi Ginny! I'm sorry to hear you are experiencing the same issue. If your content works properly on SCORM Cloud but not in your LMS, I wou..."
- almost 2 years ago08/10/22 at 9:03 am (UTC)
Activity
Angelo Cruz replied to the discussion Issue with importing translated Rise courses
"Hi Peter! I see you've worked with Chester regarding this issue. Have you had the chance to try the troubleshooting steps he provided? If..."
- almost 2 years ago08/10/22 at 9:02 am (UTC)
Activity
Angelo Cruz replied to the discussion Editing the final feedback in the quiz
"Hi Mariia! There isn't a way for you to edit the quiz results page in Rise. I can share this with our team and we'll keep you posted if w..."
- almost 2 years ago08/06/22 at 12:02 am (UTC)
Activity
Angelo Cruz replied to the discussion Enlarge font size on tabs in tab interaction...
"Hi Carrie! At the moment, not all of the text in Rise is customizable. However, we are tracking requests to modify the font size of the h..."
- almost 2 years ago08/06/22 at 12:00 am (UTC)
Activity
Angelo Cruz replied to the discussion Issues with Rise share links in Word documents
"Hi Ken! Thanks for your reply and great work in isolating the issue. Have you checked out the FAQs in this article to see if any of them ..."
- almost 2 years ago08/05/22 at 11:59 pm (UTC)
Activity
Angelo Cruz replied to the discussion Blank screen after update
"Hi Jessi! I'm sorry to hear you're having the same problem. I understand resetting a user's progress may not be the best way for you. Wou..."
- almost 2 years ago08/05/22 at 11:55 pm (UTC)
Activity
Angelo Cruz replied to the discussion Rise is Crashing
"Hi Komal! I just wanted to touch base with you if you are still encountering issues with Rise 360. I ran some tests from my end and Rise ..."
- almost 2 years ago08/03/22 at 10:34 am (UTC)
Activity
Angelo Cruz replied to the discussion Can you add knowledge check questions into the quiz pool or must they be manually typed again?
"Hi Ira! Thanks for reaching out. You can use existing Question Banks not only for Quizzes but also for Knowledge Check blocks. We alread..."
- almost 2 years ago08/03/22 at 10:31 am (UTC)
Activity
Angelo Cruz replied to the discussion Full Window Mode Capabilities for videos in Rise?
"Hi Scott! I'm sorry to hear you are encountering the same issue. Is there an option in Saba to launch the course in another window? We se..."
- almost 2 years ago08/03/22 at 10:23 am (UTC)
Activity
Angelo Cruz replied to the discussion Feedback not showing in Rise
"Hi Tracey! I understand you are not seeing the comments of a reviewer in Review 360. I have opened a support case (03311912) for you so t..."
- almost 2 years ago08/03/22 at 10:17 am (UTC)
Activity
Angelo Cruz replied to the discussion Setting html lang="it" language code for GDPR Privacy
"Hi Stefano! I see you’ve already submitted a feature request to my team to update the source language of your content. We’ll let you know..."
- almost 2 years ago08/03/22 at 10:02 am (UTC)
Activity
Angelo Cruz replied to the discussion unable to upload SCORM 1.2 file to LMS
"Hi Zi Qing! Are you getting an error when your upload stops? We recommend testing your files in SCORM Cloud for comparison. Bot..."
- almost 2 years ago07/30/22 at 2:06 am (UTC)
Activity
Angelo Cruz replied to the discussion Embedded video interaction/block
"Hi Preetha! I understand the video embed code you are using from Spott is not working. Have you tried the suggestions in this article on&..."
- almost 2 years ago07/30/22 at 1:17 am (UTC)
Activity
Angelo Cruz replied to the discussion Evaluation of e-learning (Rise 360)
"Hi Cameron, nothing new to share right now. We'll keep you posted as soon as we have an update."
- almost 2 years ago07/30/22 at 1:05 am (UTC)
Activity
Angelo Cruz replied to the discussion Disappointed-Still No Version Control in Rise.
"Hi Michelle! I’m sorry to hear that. Would you mind opening a support case here to share some more information with us? Our eng..."
- almost 2 years ago07/27/22 at 5:40 am (UTC)