Angelo Cruz
Angelo Cruz Staff
Support Specialist at Articulate Global, LLC
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Angelo Cruz replied to the discussion Rise and LRS dont working
"Hi Jorge! I understand you are trying to send data from your Rise course to your LRS. Have you contacted your LRS or conducted any S..."
  • almost 2 years ago07/27/22 at 5:35 am (UTC)
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"Hi Ben! I see that you opened a support case and worked with Rowie. Please let us know if you’re all set or if you need further assistance!"
  • almost 2 years ago07/27/22 at 5:34 am (UTC)
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Angelo Cruz replied to the discussion Drag and drop quiz in rise?
"Hi Ann! Can your learner duplicate this behavior if she retries the quiz? Has anyone reported a similar incident? I would recommend openi..."
  • almost 2 years ago07/21/22 at 9:09 pm (UTC)
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"Hi Don! If you wish to allow learners to do a specific lesson only, you can try using an interactive Button block or Button Stacks to dir..."
  • almost 2 years ago07/21/22 at 9:08 pm (UTC)
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Angelo Cruz replied to the discussion LINE BREAK IN TITLE
"Hi Laurie! I'm sorry to hear you are encountering a similar problem. As Alyssa mentioned, Rise 360 titles don't currently support HTML co..."
  • almost 2 years ago07/21/22 at 9:06 pm (UTC)
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"Hi Laurie! I'm sorry you're hitting a snag. Rise 360 sidebar titles do not support HTML codes such as <br>. We have reported this,..."
  • almost 2 years ago07/21/22 at 9:05 pm (UTC)
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"Hi Rachel! Rise makes it easy to create training with accessibility in mind. Check out this article on How to Design an Accessible C..."
  • almost 2 years ago07/21/22 at 9:05 pm (UTC)
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Angelo Cruz replied to the discussion Can't upload image in labeled graphic
"Hi Deborah! Are you encountering an error when trying to upload an image? Have you tried using another supported browser to see if you'll..."
  • almost 2 years ago07/15/22 at 2:18 am (UTC)
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"Hi Pete! I understand some interactions from your Rise course are not displaying properly when exported to PDF. Would you mind opening a ..."
  • almost 2 years ago07/15/22 at 2:17 am (UTC)
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Angelo Cruz replied to the discussion Video error in Rise
"Hi Hannah! I've seen similar issues where the cause was a special character on the video title or if it's too long. Have you tried renami..."
  • almost 2 years ago07/15/22 at 2:16 am (UTC)
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"Hi Jeremy! Thanks for reaching out. I see that you've already opened a support case and my colleague Georvy has responded to your query. ..."
  • almost 2 years ago07/15/22 at 2:15 am (UTC)
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Angelo Cruz replied to the discussion Showing two data sets in the same graph
"Hi Halvor! There isn’t a way to add multiple values per item in the Chart block or to have the totals appear without hovering. For more c..."
  • almost 2 years ago07/13/22 at 4:51 am (UTC)
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"Hi Halvor! There isn’t a way to add multiple values per item in the Chart block or to have the totals appear without hovering. For more c..."
  • almost 2 years ago07/13/22 at 4:51 am (UTC)
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Angelo Cruz replied to the discussion RISE Exporting Issues
"Hi Meghana, if you’re still having trouble, try using another supported browser to see if that would make a difference. If you continue t..."
  • almost 2 years ago07/13/22 at 4:49 am (UTC)
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"Hi Jeffrey! Those screenshots really helped. I’ve shared this behavior with our team for discussion, and I’ll update you here if we make ..."
  • 2 years ago05/18/22 at 10:14 pm (UTC)
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"Hi Nancy! This post was last updated over a year ago. I'm not sure if Maria is still subscribed to this thread. However, you can send her..."
  • 2 years ago05/17/22 at 8:23 pm (UTC)
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Angelo Cruz replied to the discussion Japanese language support in Rise?
"Hi David! I've heard some authors were able to successfully translate their Rise courses into Japanese. If you follow Alyssa's tips,..."
  • 2 years ago05/17/22 at 8:22 pm (UTC)
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Angelo Cruz replied to the discussion Color of Bullets and Numbering
"Hi Sheryl! Yes, this also applies to Rise 360."
  • 2 years ago05/17/22 at 8:20 pm (UTC)
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Angelo Cruz replied to the discussion Block Templates and Custom Font/Color
"Hi Christine! I'm glad to hear that you are able to work around the situation. I'll make sure to reach out to you if we make changes that..."
  • 2 years ago05/11/22 at 9:06 pm (UTC)
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Angelo Cruz replied to the discussion Test bank in Rise
"Announcing the beta of question banks in Rise 360! Create randomized quizzes by drawing from a bank of prepared questions. You have the..."
  • 2 years ago04/06/22 at 12:23 pm (UTC)
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"Great news! Announcing the beta of question banks in Rise 360! Create randomized quizzes by drawing from a bank of prepared questions. ..."
  • 2 years ago04/06/22 at 12:23 pm (UTC)
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"Announcing the beta of question banks in Rise 360! Create randomized quizzes by drawing from a bank of prepared questions. You have the..."
  • 2 years ago04/06/22 at 12:22 pm (UTC)
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Angelo Cruz replied to the discussion Feature Request - Quiz Copy and Paste
"I've got wonderful news for all! Announcing the beta of question banks in Rise 360! Create randomized quizzes by drawing from a bank of..."
  • 2 years ago04/06/22 at 12:21 pm (UTC)
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"Great news! Announcing the beta of question banks in Rise 360! Create randomized quizzes by drawing from a bank of prepared questions. ..."
  • 2 years ago04/06/22 at 12:20 pm (UTC)
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"Good news! We fixed the issue in Rise 360 where the UI becomes glitchy when viewing multiple or one large stack of Flashcards. If the pro..."
  • over 2 years ago03/02/22 at 6:33 am (UTC)