Angelo Cruz
Staff
Support Specialist
at
Articulate Global, LLC
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Angelo Cruz replied to the discussion Rise and LRS dont working
"Hi Jorge! I understand you are trying to send data from your Rise course to your LRS. Have you contacted your LRS or conducted any S..."
- almost 2 years ago07/27/22 at 5:35 am (UTC)
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Angelo Cruz replied to the discussion Course Duplication Issue - Original Content was Wiped and Replaced
"Hi Ben! I see that you opened a support case and worked with Rowie. Please let us know if you’re all set or if you need further assistance!"
- almost 2 years ago07/27/22 at 5:34 am (UTC)
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Angelo Cruz replied to the discussion Drag and drop quiz in rise?
"Hi Ann! Can your learner duplicate this behavior if she retries the quiz? Has anyone reported a similar incident? I would recommend openi..."
- almost 2 years ago07/21/22 at 9:09 pm (UTC)
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Angelo Cruz replied to the discussion Non-Linear Navigation and Completion Triggers in Rise
"Hi Don! If you wish to allow learners to do a specific lesson only, you can try using an interactive Button block or Button Stacks to dir..."
- almost 2 years ago07/21/22 at 9:08 pm (UTC)
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Angelo Cruz replied to the discussion LINE BREAK IN TITLE
"Hi Laurie! I'm sorry to hear you are encountering a similar problem. As Alyssa mentioned, Rise 360 titles don't currently support HTML co..."
- almost 2 years ago07/21/22 at 9:06 pm (UTC)
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Angelo Cruz replied to the discussion Line break issue in the Lesson Titles in Rise
"Hi Laurie! I'm sorry you're hitting a snag. Rise 360 sidebar titles do not support HTML codes such as <br>. We have reported this,..."
- almost 2 years ago07/21/22 at 9:05 pm (UTC)
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Angelo Cruz replied to the discussion Time for building in Accessibility - RISE 360
"Hi Rachel! Rise makes it easy to create training with accessibility in mind. Check out this article on How to Design an Accessible C..."
- almost 2 years ago07/21/22 at 9:05 pm (UTC)
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Angelo Cruz replied to the discussion Can't upload image in labeled graphic
"Hi Deborah! Are you encountering an error when trying to upload an image? Have you tried using another supported browser to see if you'll..."
- almost 2 years ago07/15/22 at 2:18 am (UTC)
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Angelo Cruz replied to the discussion Interactive sections of a Rise don't display properly in pdf downloads
"Hi Pete! I understand some interactions from your Rise course are not displaying properly when exported to PDF. Would you mind opening a ..."
- almost 2 years ago07/15/22 at 2:17 am (UTC)
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Angelo Cruz replied to the discussion Video error in Rise
"Hi Hannah! I've seen similar issues where the cause was a special character on the video title or if it's too long. Have you tried renami..."
- almost 2 years ago07/15/22 at 2:16 am (UTC)
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Angelo Cruz replied to the discussion ANDI screen reader tool not seeing headings and other accessibility issues
"Hi Jeremy! Thanks for reaching out. I see that you've already opened a support case and my colleague Georvy has responded to your query. ..."
- almost 2 years ago07/15/22 at 2:15 am (UTC)
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Angelo Cruz replied to the discussion Showing two data sets in the same graph
"Hi Halvor! There isn’t a way to add multiple values per item in the Chart block or to have the totals appear without hovering. For more c..."
- almost 2 years ago07/13/22 at 4:51 am (UTC)
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Angelo Cruz replied to the discussion Showing data for several years in the same graph (see below)
"Hi Halvor! There isn’t a way to add multiple values per item in the Chart block or to have the totals appear without hovering. For more c..."
- almost 2 years ago07/13/22 at 4:51 am (UTC)
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Angelo Cruz replied to the discussion RISE Exporting Issues
"Hi Meghana, if you’re still having trouble, try using another supported browser to see if that would make a difference. If you continue t..."
- almost 2 years ago07/13/22 at 4:49 am (UTC)
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Angelo Cruz replied to the discussion Issues with simple numbered and bulleted lists
"Hi Jeffrey! Those screenshots really helped. I’ve shared this behavior with our team for discussion, and I’ll update you here if we make ..."
- 2 years ago05/18/22 at 10:14 pm (UTC)
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Angelo Cruz replied to the discussion RISE PDF's not downloading in Cornerstone
"Hi Nancy! This post was last updated over a year ago. I'm not sure if Maria is still subscribed to this thread. However, you can send her..."
- 2 years ago05/17/22 at 8:23 pm (UTC)
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Angelo Cruz replied to the discussion Japanese language support in Rise?
"Hi David! I've heard some authors were able to successfully translate their Rise courses into Japanese. If you follow Alyssa's tips,..."
- 2 years ago05/17/22 at 8:22 pm (UTC)
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Angelo Cruz replied to the discussion Color of Bullets and Numbering
"Hi Sheryl! Yes, this also applies to Rise 360."
- 2 years ago05/17/22 at 8:20 pm (UTC)
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Angelo Cruz replied to the discussion Block Templates and Custom Font/Color
"Hi Christine! I'm glad to hear that you are able to work around the situation. I'll make sure to reach out to you if we make changes that..."
- 2 years ago05/11/22 at 9:06 pm (UTC)
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Angelo Cruz replied to the discussion Test bank in Rise
"Announcing the beta of question banks in Rise 360! Create randomized quizzes by drawing from a bank of prepared questions. You have the..."
- 2 years ago04/06/22 at 12:23 pm (UTC)
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Angelo Cruz replied to the discussion How do I randomize questions NOT answers in Rise?
"Great news! Announcing the beta of question banks in Rise 360! Create randomized quizzes by drawing from a bank of prepared questions. ..."
- 2 years ago04/06/22 at 12:23 pm (UTC)
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Angelo Cruz replied to the discussion Randomisation of question selection in a quiz.
"Announcing the beta of question banks in Rise 360! Create randomized quizzes by drawing from a bank of prepared questions. You have the..."
- 2 years ago04/06/22 at 12:22 pm (UTC)
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Angelo Cruz replied to the discussion Feature Request - Quiz Copy and Paste
"I've got wonderful news for all! Announcing the beta of question banks in Rise 360! Create randomized quizzes by drawing from a bank of..."
- 2 years ago04/06/22 at 12:21 pm (UTC)
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Angelo Cruz replied to the discussion Merging or combining quiz lessons in Rise
"Great news! Announcing the beta of question banks in Rise 360! Create randomized quizzes by drawing from a bank of prepared questions. ..."
- 2 years ago04/06/22 at 12:20 pm (UTC)
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Angelo Cruz replied to the discussion Issues with Flashcard component with larger card stacks in Rise
"Good news! We fixed the issue in Rise 360 where the UI becomes glitchy when viewing multiple or one large stack of Flashcards.
If the pro..."
- over 2 years ago03/02/22 at 6:33 am (UTC)