Becca Levan
Becca Levan
Customer Happiness Specialist at Articulate
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Becca Levan replied to the discussion Background color suddenly changed
"Hello Ian! I'm happy to return to this discussion with an update! Storyline 360 Update 49 is live: We fixed the issue where the..."
  • 3 years ago02/23/21 at 3:59 pm (UTC)
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Becca Levan replied to the discussion 360 Review - Cannot access courses
"Hello Christopher, and welcome to E-Learning Heroes! ⭐️ Thanks for stopping by and describing what you're experiencing — So sorry you've ..."
  • over 3 years ago02/22/21 at 8:30 pm (UTC)
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"Hi Sara, and welcome to E-Learning Heroes! ⭐️ Thank you for stopping by to share what you're experiencing and including your file so we c..."
  • over 3 years ago02/18/21 at 11:06 pm (UTC)
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Becca Levan replied to the discussion Questions not running
"Hello Erol, and welcome to E-Learning Heroes! ⭐️ Appreciate you stopping by to share what you're experiencing — You've come to the right ..."
  • over 3 years ago02/18/21 at 8:24 pm (UTC)
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"Hi Heather! I think you'll find what you're looking for with Custom Templates! You can quickly and easily create custom conten..."
  • over 3 years ago02/18/21 at 6:36 pm (UTC)
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Becca Levan replied to the discussion Blurry videos once published
"Hey Martha! Thanks for following up and sharing those additional details! I’d be happy to have our team take a look at your file and prov..."
  • over 3 years ago02/17/21 at 7:55 pm (UTC)
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"Hi Dawn - So sorry you're experiencing this unexpected behavior — I see how this would cause frustration! Let's make sure I understa..."
  • over 3 years ago02/17/21 at 4:27 pm (UTC)
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"Hello Wendy, and welcome to E-Learning Heroes! ⭐️ Thanks for describing what you're experiencing with the helpful details! Sounds like yo..."
  • over 3 years ago02/16/21 at 3:48 pm (UTC)
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Becca Levan replied to the discussion Blurry videos once published
"Hello Martha, and welcome to E-learning Heroes! ⭐️ Thanks for stopping by to share what you're experiencing and including the helpful lis..."
  • over 3 years ago02/15/21 at 10:39 pm (UTC)
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Becca Levan replied to the discussion Heading Navigation
"Hi Sara, and welcome to E-Learning Heroes! ⭐️ Thanks for stopping by and sharing what you're experiencing — You've come to the right plac..."
  • over 3 years ago02/15/21 at 9:46 pm (UTC)
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Becca Levan replied to the discussion Player Properties - Flash
"Hey John! Thanks for the update — Let us know if you run into any other questions! "
  • over 3 years ago02/12/21 at 11:08 pm (UTC)
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"Hello Shelva, and welcome to E-Learning Heroes! ⭐️ Thanks for stopping by to share what you're experiencing, and including the helpful sc..."
  • over 3 years ago02/12/21 at 10:47 pm (UTC)
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Becca Levan replied to the discussion unable to save my course
"Hello Jayne, and welcome to E-Learning Heroes! ⭐️ Thanks for stopping by and sharing what you're experiencing — You've come to the right ..."
  • over 3 years ago02/12/21 at 7:33 pm (UTC)
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Becca Levan replied to the discussion Player Properties - Flash
"Hello John! Thanks for stopping by to share what you're experiencing and including the helpful screenshots! Sounds like you're seei..."
  • over 3 years ago02/12/21 at 5:53 pm (UTC)
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Becca Levan replied to the discussion Slide freezes with mouse scroll action
"Hello Christina, and welcome to E-Learning Heroes! ⭐️ Thanks for stopping by and sharing what you're experiencing — It sou..."
  • over 3 years ago02/11/21 at 10:07 pm (UTC)
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Becca Levan replied to the discussion Problem with project recovery
"Hello Andreas! Thanks for describing what you're experiencing with the helpful details! You're spot-on — working off a net..."
  • over 3 years ago02/11/21 at 7:11 pm (UTC)
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Becca Levan replied to the discussion Courses not loading on iPhone IOS 14
"Hi Nicole, and welcome to Heroes! I see you've started a support case with our team already — rest assured; you're in great han..."
  • over 3 years ago02/11/21 at 6:02 pm (UTC)
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Becca Levan replied to the discussion Feedback mode in Review 360
"Hey Melissa! It looks like you might be running into a couple of bugs that were reported and fixed some time ago. I'd like to have o..."
  • over 3 years ago02/10/21 at 9:53 pm (UTC)
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"Hi Justine! Thanks for reaching out and sharing that helpful description of what you're experiencing! You may be running into a bug we cu..."
  • over 3 years ago02/10/21 at 6:43 pm (UTC)
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Becca Levan replied to the discussion For how long are Review 360 files kept?
"Hi Simone! This is a great question, and I'd be happy to give more details! For how long are Review 360 files ke..."
  • over 3 years ago02/09/21 at 10:25 pm (UTC)
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Becca Levan replied to the discussion Problem with states
"Hey there Miri! I'm sorry to hear that you're having trouble with this, and I’m happy to help! It seems there is overlap with the st..."
  • over 3 years ago02/08/21 at 10:40 pm (UTC)