Becca Levan
Customer Happiness Specialist
at
Articulate
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FLORIDA
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Website
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Contact Me
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Becca Levan replied to the discussion Storyline 360 marker issue
"Welcome to the community, Ryan!
I see a couple of different issues discussed in this thread, so can you clarify which one you're experien..."
- 2 years ago02/09/22 at 3:14 pm (UTC)
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Becca Levan replied to the discussion Publishing to wrong account
"I'm sorry you're facing this issue as well, Mark!
I've gone ahead and created a support case on your behalf so one of our support en..."
- 2 years ago02/08/22 at 2:33 pm (UTC)
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Becca Levan replied to the discussion Brightspace Not Getting Information from Course Done in SL360
"Hi Dan!
Since the course is working as expected when tested in SCORM Cloud, I'd recommend having the LMS admin follow up with the fo..."
- 2 years ago02/04/22 at 5:53 pm (UTC)
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Becca Levan replied to the discussion Drag and Drop interaction in sequence order of images
"Hey Bridget! I'm excited to see what ideas our talented community members chime in with, and in the meantime, check out Rebecca's v..."
- 2 years ago02/04/22 at 3:31 pm (UTC)
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Becca Levan replied to the discussion Storyline et vidéo sous-titrée
"Hello Francois! Great question! Storyline won't recognize the subtitles already added into a video from Adobe Premiere.
You can im..."
- 2 years ago02/04/22 at 2:47 pm (UTC)
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Becca Levan replied to the discussion New feature in Storyline 360: Interactive 360° images
"Hey Jerry!
I spotted your feature request, and I've linked it to this discussion so any movement can be shared here. I appreciate you tak..."
- 2 years ago02/04/22 at 2:30 pm (UTC)
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Becca Levan replied to the discussion Storyline 360 displaying "Not enough memory" when trying to save.
"I can certainly understand the urgency on this, Rob, and I'm glad you reached out. From here, we'll want our support engineers to investi..."
- 2 years ago02/04/22 at 2:20 pm (UTC)
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Becca Levan replied to the discussion Storyline - black player frame inconsistent
"Thanks for reaching out, Iris!
It sounds like you are experiencing a possible bug we have logged where a cover photo shows..."
- 2 years ago02/03/22 at 10:06 pm (UTC)
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Becca Levan replied to the discussion How to edit (prompt to resume) page
"Welcome to E-Learning Heroes, Phil! As Ren mentioned, you can only adjust popup settings in the Classic Player. Those edits made in..."
- 2 years ago02/03/22 at 9:57 pm (UTC)
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Becca Levan replied to the discussion Storyline 360 crashes when try to copy/paste
"Hello JH. & Angela!
Thank you both for following up!
J H. - Can you share details of the steps you're taking before Storyline c..."
- 2 years ago02/03/22 at 9:20 pm (UTC)
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Becca Levan replied to the discussion Arabic language not supported in notes section on Articulate presenter
"Thank you for attaching your Articulate Package, Mohan! We will take a closer look at things and reach out to you with our findings ..."
- 2 years ago02/03/22 at 8:41 pm (UTC)
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Becca Levan replied to the discussion Copy Text Variable to Clipboard
"Welcome to E-Learning Heroes, Martin!
While your question is a better fit for our community JavaScript experts, I thought I'd&n..."
- 2 years ago02/03/22 at 7:01 pm (UTC)
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Becca Levan replied to the discussion xAPI double reports
"Hi Brent!
I appreciate you reaching out and sharing your experience! If I understand correctly, you see multiple experience statements.
W..."
- 2 years ago02/03/22 at 6:47 pm (UTC)
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Becca Levan replied to the discussion Screen capture quality poor
"Thanks for reaching out, Jonathan!
Have you inserted your screen recording as a Video on a single slide or Step-by-step slides?..."
- 2 years ago02/03/22 at 6:24 pm (UTC)
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Becca Levan replied to the discussion Alt text in Review 360?
"Hello Marisa, and welcome to the community!
I want to be sure I understand your question, so can you clarify more? Are you asking if a re..."
- 2 years ago02/03/22 at 6:00 pm (UTC)
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Becca Levan replied to the discussion Quiz questions attempts locked at 1
"Welcome to E-Learning Heroes, Laurie!
My first thought is that you may have the Feedback option set to None if you see that Attempts drop..."
- 2 years ago02/03/22 at 5:04 pm (UTC)
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Becca Levan replied to the discussion How can I upload Storyline File
"Welcome to E-Learning Heroes, Nakul!
If I understand correctly, you want to import the attached PowerPoint into Storyline. Do I have that..."
- 2 years ago02/03/22 at 4:31 pm (UTC)
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Becca Levan replied to the discussion Review 360, comments showing in the comments tab only.
"Welcome to E-Learning Heroes, Darren!
I spotted your support case, and I see my teammate Phil reached out with a couple of follow-up..."
- 2 years ago02/03/22 at 4:25 pm (UTC)
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Becca Levan replied to the discussion Alt text reverts to a space
"Hi Walt!
When testing with a screen reader, are you first publishing your course for the Web or an LMS? Or are you previewing the course?..."
- 2 years ago02/02/22 at 10:02 pm (UTC)
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Becca Levan replied to the discussion How to stop Audio keep playing on the next slide
"Welcome to E-Learning Heroes, and thanks for reaching out!
We have a bug reported to our team where the audio continues to play on the fo..."
- 2 years ago02/02/22 at 9:39 pm (UTC)
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Becca Levan replied to the discussion Small UI Bug
"Hi Math!
I appreciate you taking the time to record your findings. Our support team typically handles bugs and issues, so from here, I wa..."
- 2 years ago02/02/22 at 8:58 pm (UTC)
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Becca Levan replied to the discussion Windows 11 and Storyline 3
"Oh no, Guy, I'm sorry this is happening! Do you have any luck if you restart the computer and walk through these steps? Here are som..."
- 2 years ago02/02/22 at 6:47 pm (UTC)
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Becca Levan replied to the discussion Combining Left to Right and Right to Left Languages
"Thanks for reaching out, and welcome to the community!
We have an open issue similar to what you're experiencing: punctuation and letters..."
- 2 years ago02/02/22 at 5:01 pm (UTC)
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Becca Levan replied to the discussion New feature in Storyline 360: Interactive 360° images
"Hello C K1!
Just popping in to let you know I responded to you here :) "
- 2 years ago02/02/22 at 4:15 pm (UTC)
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Becca Levan replied to the discussion Problem with 360° image feature. Screen goes black
"Thanks for reaching out, and welcome to the community!
I appreciate you sharing a screenshot and details of what you're experiencing..."
- 2 years ago02/02/22 at 4:08 pm (UTC)