Becca Levan
Becca Levan
Customer Happiness Specialist at Articulate
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Becca Levan replied to the discussion Storyline 360 marker issue
"Welcome to the community, Ryan! I see a couple of different issues discussed in this thread, so can you clarify which one you're experien..."
  • 2 years ago02/09/22 at 3:14 pm (UTC)
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Becca Levan replied to the discussion Publishing to wrong account
"I'm sorry you're facing this issue as well, Mark! I've gone ahead and created a support case on your behalf so one of our support en..."
  • 2 years ago02/08/22 at 2:33 pm (UTC)
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"Hi Dan! Since the course is working as expected when tested in SCORM Cloud, I'd recommend having the LMS admin follow up with the fo..."
  • 2 years ago02/04/22 at 5:53 pm (UTC)
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"Hey Bridget! I'm excited to see what ideas our talented community members chime in with, and in the meantime, check out Rebecca's v..."
  • 2 years ago02/04/22 at 3:31 pm (UTC)
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Becca Levan replied to the discussion Storyline et vidéo sous-titrée
"Hello Francois! Great question! Storyline won't recognize the subtitles already added into a video from Adobe Premiere. You can im..."
  • 2 years ago02/04/22 at 2:47 pm (UTC)
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"Hey Jerry! I spotted your feature request, and I've linked it to this discussion so any movement can be shared here. I appreciate you tak..."
  • 2 years ago02/04/22 at 2:30 pm (UTC)
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"I can certainly understand the urgency on this, Rob, and I'm glad you reached out. From here, we'll want our support engineers to investi..."
  • 2 years ago02/04/22 at 2:20 pm (UTC)
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"Thanks for reaching out, Iris! It sounds like you are experiencing a possible bug we have logged where a cover photo shows..."
  • 2 years ago02/03/22 at 10:06 pm (UTC)
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Becca Levan replied to the discussion How to edit (prompt to resume) page
"Welcome to E-Learning Heroes, Phil! As Ren mentioned, you can only adjust popup settings in the Classic Player. Those edits made in..."
  • 2 years ago02/03/22 at 9:57 pm (UTC)
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"Hello JH. & Angela! Thank you both for following up! J H. - Can you share details of the steps you're taking before Storyline c..."
  • 2 years ago02/03/22 at 9:20 pm (UTC)
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"Thank you for attaching your Articulate Package, Mohan! We will take a closer look at things and reach out to you with our findings ..."
  • 2 years ago02/03/22 at 8:41 pm (UTC)
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Becca Levan replied to the discussion Copy Text Variable to Clipboard
"Welcome to E-Learning Heroes, Martin! While your question is a better fit for our community JavaScript experts, I thought I'd&n..."
  • 2 years ago02/03/22 at 7:01 pm (UTC)
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Becca Levan replied to the discussion xAPI double reports
"Hi Brent! I appreciate you reaching out and sharing your experience! If I understand correctly, you see multiple experience statements. W..."
  • 2 years ago02/03/22 at 6:47 pm (UTC)
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Becca Levan replied to the discussion Screen capture quality poor
"Thanks for reaching out, Jonathan! Have you inserted your screen recording as a Video on a single slide or Step-by-step slides?..."
  • 2 years ago02/03/22 at 6:24 pm (UTC)
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Becca Levan replied to the discussion Alt text in Review 360?
"Hello Marisa, and welcome to the community! I want to be sure I understand your question, so can you clarify more? Are you asking if a re..."
  • 2 years ago02/03/22 at 6:00 pm (UTC)
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Becca Levan replied to the discussion Quiz questions attempts locked at 1
"Welcome to E-Learning Heroes, Laurie! My first thought is that you may have the Feedback option set to None if you see that Attempts drop..."
  • 2 years ago02/03/22 at 5:04 pm (UTC)
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Becca Levan replied to the discussion How can I upload Storyline File
"Welcome to E-Learning Heroes, Nakul! If I understand correctly, you want to import the attached PowerPoint into Storyline. Do I have that..."
  • 2 years ago02/03/22 at 4:31 pm (UTC)
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"Welcome to E-Learning Heroes, Darren! I spotted your support case, and I see my teammate Phil reached out with a couple of follow-up..."
  • 2 years ago02/03/22 at 4:25 pm (UTC)
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Becca Levan replied to the discussion Alt text reverts to a space
"Hi Walt! When testing with a screen reader, are you first publishing your course for the Web or an LMS? Or are you previewing the course?..."
  • 2 years ago02/02/22 at 10:02 pm (UTC)
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"Welcome to E-Learning Heroes, and thanks for reaching out! We have a bug reported to our team where the audio continues to play on the fo..."
  • 2 years ago02/02/22 at 9:39 pm (UTC)
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Becca Levan replied to the discussion Small UI Bug
"Hi Math! I appreciate you taking the time to record your findings. Our support team typically handles bugs and issues, so from here, I wa..."
  • 2 years ago02/02/22 at 8:58 pm (UTC)
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Becca Levan replied to the discussion Windows 11 and Storyline 3
"Oh no, Guy, I'm sorry this is happening! Do you have any luck if you restart the computer and walk through these steps? Here are som..."
  • 2 years ago02/02/22 at 6:47 pm (UTC)
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"Thanks for reaching out, and welcome to the community! We have an open issue similar to what you're experiencing: punctuation and letters..."
  • 2 years ago02/02/22 at 5:01 pm (UTC)
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"Hello C K1! Just popping in to let you know I responded to you here :) "
  • 2 years ago02/02/22 at 4:15 pm (UTC)
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"Thanks for reaching out, and welcome to the community! I appreciate you sharing a screenshot and details of what you're experiencing..."
  • 2 years ago02/02/22 at 4:08 pm (UTC)