"Hi Fabrice, When you add a Youtube video to a Storyline project, you lose the Youtube video player.  Thus, options like CC and full scre..."

"Hi Andrew, Any issues that you find should be submitted as a support case to us: http://www.articulate.com/support/contact/"

"Hi Andrew, I went ahead and submitted the request on your behalf.  Regarding the feature request form, I just got back from vacation and ..."

"Hi Adam & welcome to Heroes, I apologize for the issues that you're having.  Would you mind submitting a support case to us along wit..."

"Hi Katy, When you're publishing, are you un-checking the option to "Use Articulate Mobile Player on iPad"?  If not, I'd recommend un-chec..."

"Hi Andrew, It's not currently possible to change the formatting of all of your notes.  If you'd like to see that feature added to a futur..."

"Hi Carla, You can create a spotlight effect by using shapes in Storyline.  See the 'Semi-transparent frames" section in the link below: h..."

"Hi Matt, I apologize for the issues that you're having.  I submitted your issue to the QA team for review.  I'm not exactly sure why this..."

"Hi Johanna, I was able to make this work as expected: Changed all slides to reset to initial Delete all of the triggers related to the va..."

"Hi Michael & welcome to Heroes, Can you post a copy of your .story file so that we can take a closer look?"

"Hi Johanna, Can you post a copy of your .story file?  Since you have some variables that aren't working as expected, it would be hard to ..."

"Lisa McGlinchy said: Thanks Brian!  I was able to add CC to all my slides but the one with tabs and layers of info.  Any tips on doing th..."

"Sean Speake said: Just a question regarding using the notes panel for closed captions. It appears the notes panel is on a slide by slide ..."

"Hi Jennifer, Diane, and Tabatha, Could each of you submit a support case to us & include your .story file for testing?  We'll take a ..."

"Hi Raymond, It sounds like you're running into security issues in the browser that prevent the content from running as expected.  Thus, r..."

"Hi Steve, Sorry, we don't release any information on future product releases."

"Hi Taylor & welcome to Heroes, Can you post a copy of the .story file?  That'll make it easier to troubleshoot it."

"Hi Remi, Mind submitting a support case to us along with your .story file so that we can take a closer look into it? http://www.articulat..."

"Hi Ari, This screencast should get you pointed in the right direction: https://player.vimeo.com/video/145579332"

"Glad to hear that you were able to resolve the issue!"

"Hi Diane, Would you mind submitting a support case with your .story file so that we can take a closer look at the issue? http://www.artic..."

"Hi Paul, The forum post in the link below should get you pointed in the right direction: http://community.articulate.com/forums/p/13247/7..."

"Hi Remi, I apologize for the issues that you're having.  Is the content slow in the published version or are you having lag issues while ..."

"Hi Steve, Per the comparison chart in the link below, the Articulate Mobile Player and the HTML5 content doesn't currently support restri..."

"Hi UF_Buck Buckholz, There might be an issue on the server side that is causing problems with the playback.  Can you try uploading your c..."