"Hi Eric, Usually, I'll close any opened programs that I have and then try publishing to the Web.  After that, try resaving your project. ..."

"Hi Eric, Since Storyline is a 32 bit application, Windows only allows us to address 2GB of memory.  Thus, anytime SL gets close to this l..."

"Hi Brittany, It looks like you have a bad installation.  Please try the following: 1.  Uninstall Storyline 2.  Restart your computer 3.  ..."

"Hi Ken, You can't trigger on media inserted inside of a marker.  If you'd like to see that implemented into a future release, please subm..."

"Hi Ken, Is the video being opened in a new window or in a new layer?"

"James Brandwood said: Hi Brian, Coincidentally this fault was occuring in the same taining module as one I was having problems with Web..."

"Thanks Brittany.  I forwarded that as well."

"Thanks Brittany.  I forwarded the message over to our development team.  Once I hear back from them, I'll let you know."

"Brittany Barnett said: Hi there, I downloaded a free trial of Storyline. I would like to record a screen capture to embed in a presenta..."

"Hi James, Do you still have a copy of the file that exhibits the crashing?  If so, can you submit a support case to us via the link below..."

"Hi Ken, Yes, you'll find a "Media Completes" option in the When drop-down:"

"Hi James, Looking at your file, the Replay 1 button is set to "Jump to 1.1 Untitled Slide" when the user clicks.  Then, the slide itself ..."

"Hi Mark, Can you test the file that I published via the link below? http://beeneeb.articulate-online.com/0168391489 It works as expected ..."

"Tiago Gonçalves said: Hi, How can i solve the same problem in the older Engage version? Thank you. Hi Tiago, Are y..."

"Hi Scott, It's definitely possible.  For an example, insert a new slide, click on Templates & choose Top Interactions from the drop-d..."

"Hi Linda, It's not possible to set a trigger on the Next button within Engage.  However, there should be a "Next Storyline Slide" button ..."

"Hi Mark & welcome to Heroes, Can you post a .zip file that contains the HTML file and all of the assets that you're adding a web obje..."

"Hi Payal, Would inserting a new quizzing slide that uses the "Sequence Drop-Down" question type be sufficient?"

"Hi Kate, All screen recordings are published as .MP4 files.  Thus, it sounds like your server doesn't currently support the MP4 mime type..."

"Hi Joseph, You can import your learning games as web objects.  For more information, see the link below: http://www.articulate.com/suppor..."

"Hi Jack, I can't replicate the issue that you're seeing.  Can you post a screenshot of what it looks like on your end?"

"Hi Kristine & welcome to Heroes, Storyline doesn't currently support a translation feature.  However, we're currently working on a so..."

"Hi Eileen, As Peter mentioned, Storyline doesn't currently support changing the characters to asterisks as they're being entered.  Howeve..."

"Hi Ellen, It doesn't matter which file type you start with.  However, you'll want to always use the highest quality video that you have. ..."

"Hi Jennifer, You'll need to change your system from 16 bit color to 32 bit color to fix the issue.  Please let me know if you run into an..."